Jobs in the United States

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Added 2 mins ago
Software Engineer, Infrastructure - Central Growth
Meta
Charleston, WV
Experience improving quality through thoughtful code reviews, appropriate testing, proper rollout, monitoring, and proactive changes
Added 2 mins ago
EG
Senior Java Full-Stack Developer
Eliassen Group
Charleston, WV
- $70 to $80 USD / hour
Our client is seeking a Senior Java Full-Stack Developer to design, build, and support scalable software solutions across the full application stack. This individual will work as part of a…
Added 10 mins ago
Software Engineer, Infrastructure - Central Growth
Meta
Indianapolis, IN
Experience improving quality through thoughtful code reviews, appropriate testing, proper rollout, monitoring, and proactive changes
Added 10 mins ago
Healthcare .NET Senior Application Developer - HNAS
Highmark Health
Indianapolis, IN
Certification such as JAVA Developer, DB2 Certification, Cognos Certification
Added 10 mins ago
EG
Senior Java Full-Stack Developer
Eliassen Group
Indianapolis, IN
- $70 to $80 USD / hour
Our client is seeking a Senior Java Full-Stack Developer to design, build, and support scalable software solutions across the full application stack. This individual will work as part of a…
Added 24 mins ago
Software Engineer, Infrastructure - Central Growth
Meta
Montgomery, AL
Experience improving quality through thoughtful code reviews, appropriate testing, proper rollout, monitoring, and proactive changes
Added 24 mins ago
Healthcare .NET Senior Application Developer - HNAS
Highmark Health
Montgomery, AL
Certification such as JAVA Developer, DB2 Certification, Cognos Certification
Added 24 mins ago
EG
Senior Java Full-Stack Developer
Eliassen Group
Montgomery, AL
- $70 to $80 USD / hour
Our client is seeking a Senior Java Full-Stack Developer to design, build, and support scalable software solutions across the full application stack. This individual will work as part of a…
Added 43 mins ago
Software Supervisor
Ford Motor Company
Dearborn, MI
…for regression coverage on every fix, and mentor others on testing…
Added 44 mins ago
EG
Senior Java Full-Stack Developer
Eliassen Group
Lansing, MI
- $70 to $80 USD / hour
Our client is seeking a Senior Java Full-Stack Developer to design, build, and support scalable software solutions across the full application stack. This individual will work as part of a…
Added 1 hour ago
EG
Senior Java Full-Stack Developer
Eliassen Group
Boise, ID
- $70 to $80 USD / hour
Our client is seeking a Senior Java Full-Stack Developer to design, build, and support scalable software solutions across the full application stack. This individual will work as part of a…
Added 1 hour ago
P
Mobile Engineer Intern - Summer 2027
PayPal
San Jose, CA · Chicago, IL · Omaha, NE · Scottsdale, AZ · Austin, TX
- $27 to $55 USD / hour
Assist in testing and debugging mobile applications to help ensure quality and performance.
Added 1 hour ago
P
Machine Learning Engineer Intern - Summer 2027
PayPal
San Jose, CA
- $50 to $59 USD / hour
Assist with developing, testing, and optimizing machine learning models and algorithms for business and customer needs.
Added 1 hour ago
P
Cybersecurity Intern - Summer 2027
PayPal
San Jose, CA · Chicago, IL · Scottsdale, AZ · Austin, TX
- $27 to $55 USD / hour
Work with different stakeholders and external auditors to maintain up-to-date documentation for scoping, testing, and remediation of risks and controls across the enterprise.
Added 1 hour ago
EG
Senior Java Full-Stack Developer
Eliassen Group
Juneau, AK
- $70 to $80 USD / hour
Our client is seeking a Senior Java Full-Stack Developer to design, build, and support scalable software solutions across the full application stack. This individual will work as part of a…
Added 1 hour ago
FT
Associate Software Engineer - Full Stack Developer
Franklin Templeton
Baltimore, MD
- $100,400 to $118,200 USD / year
You will develop and enhance backend services and REST APIs using Python/Java/Spring Boot or Node.js.
Added 2 hours ago
PA
Information Technology Specialist (INET)
Patent and Trademark Office
Alexandria, VA
- $121,785 to $158,322 USD / year
…etc; and supports developers with respect to coding languages (Java, Java Script, HTML,…
Added 2 hours ago
J
Sr Technical Product Manager - Identity
Jobgether
Remote, United States
- $119,051 to $173,000 USD / year
Validate complex or ambiguous product proposals through proof-of-concept testing, data analysis, and direct collaboration with engineering teams.
Added 2 hours ago
EG
Senior Java Full-Stack Developer
Eliassen Group
Pierre, SD
- $70 to $80 USD / hour
Our client is seeking a Senior Java Full-Stack Developer to design, build, and support scalable software solutions across the full application stack. This individual will work as part of a…
Added 3 hours ago
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Remote, United States
…operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and…
Added 3 hours ago
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Remote, United States
…operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Remote, United States

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Job details

Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Nov 5, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Skills

Oracle Java
Forecasting
Scheduling
Reporting
Spring Boot
TypeScript
Node.js
Customer experience
Microservices
React
API development
Payroll
PostgreSQL
CI/CD
Jenkins
Troubleshoot
Process improvement
Research
Software development
Front-end development
Data warehouse
AWS
SQL
Data models
Communication skills
Documentation
Machine learning
Process data
Performance management
Apache Kafka
RabbitMQ
Kubernetes
GitHub

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