Remote jobs in the United States

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Added 1 min ago
AWS Al / IoT Architect
Redapt
Remote, United States
…building and deploying generative AI solutions on AWS using Amazon…
Added 12 mins ago
Senior Product Manager, AI
AccuSourceHR Career Page
Remote, United States
Identify opportunities to connect fragmented workflows, data sources, partner systems, and customer operations into clearer product experiences.
Added 1 hour ago
Cloud Platform and Data Engineer [U.S. Citizenship Required, Public Trust Eligibility]
Via Logic LLC
Remote, United States
Integration & Data Management: Support APIs, data ingestion, and ETL processes that connect Salesforce with AWS-hosted applications and other systems. Investigate data flow issues and help…
Added 3 hours ago
1
Staff Demo Engineer
1Password
Remote, United States
- $135,000 to $196,000 USD / year
- Apply experience in cybersecurity, identity, Privileged Access Management (PAM), developer tools, or a related technical domain.
Added 8 hours ago
J
Technical Solutions Engineer
Jobgether
Remote, United States
- $150,235.8 to $169,146.6 USD / year
Cloud Platforms: Strong understanding of major cloud environments, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).
Added 10 hours ago
J
Analyst - Workforce Services
Jobgether
Remote, United States
- $66,200 USD / year
Experience with workforce management software, preferably Amazon Connect, NICE/IEX, Aspect eWFM, Verint WFM, Calabrio WFM, or comparable platforms.
Added 11 hours ago
J
Staff Software Engineer, Data
Jobgether
Remote, United States
- $175,500 to $230,000 USD / year
…role, you will design and operate scalable data infrastructure, connect business systems, and transform complex data into reliable, actionable insights. You will also build large-scale…
Added 11 hours ago
Senior DevOps / Platform Engineer (Kubernetes, GitLab & GitOps)
Virtual Service Operations
Remote, United States
…allows applications, services, and data systems to securely connect through standardized APIs and modern integration technologies, including Model Context Protocol (MCP). In this role, you…
Added 17 hours ago
Federal Developer - AWS/Amazon Connect
Thunder
Remote, United States
As Thunder expands its AWS partnership, we’re growing our Federal team and looking for an Amazon Connect Developer to help us build and optimize cutting-edge cloud solutions.
Added 17 hours ago
Senior Software Engineer - Backend / Cloud Services
Hunter Industries Brand
Remote, United States
…Lambda microservices, RESTful APIs, and backend services that connect mobile and web applications to cloud, device, scheduling, user, notification, reporting, and support…
Added 18 hours ago
OS
Lead - Online Support
Oncourse Solutions
Remote, United States
- $51,000 to $75,240 USD / year
Working knowledge of Salesforce, Amazon connect, Asana and Verint
Added 19 hours ago
Team Lead- CARE
SquareTrade
Remote, United States
…world’s most recognized retailers and carriers - Walmart, Target, Amazon, Costco, and The Home Depot, to name a few. We consistently earn industry awards, have tens of thousands of 5-star…
Added 19 hours ago
C
Customer Retention Supervisor (contract)
CoinFlip
Remote, United States
- $28,000 to $30,000 USD / year
Familiarity with Salesforce, Zendesk, Five9, Amazon Connect, or similar platforms.
Added 19 hours ago
M
Demand Generation Campaign Manager (Remote, US - ET/CT)
Maze
Remote, United States
- $100,000 to $118,000 USD / year
…non-traditional life routes and encourage you to apply should you connect with a job description or the Maze…
Added 20 hours ago
Chief Marketing Officer
Nood
Remote, United States
…marketing and commercial performance across DTC ecommerce, Amazon, and retail. Amazon and retail will report into this role. You will partner closely with the CFO to plan and manage the…
Added 20 hours ago
M
VP of People (Remote, US)
Maze
Remote, United States
- $238,000 to $281,000 USD / year
Added 20 hours ago
M
Strategic Account Executive, Named Accounts (Remote, US)
Maze
Remote, United States
- $150,000 to $177,000 USD / year
…non-traditional life routes and encourage you to apply should you connect with a job description or the Maze…
Added 23 hours ago
Group Director, fusepoint
Power Digital
Remote, United States
…next dollar should go, and how multiple revenue streams (DTC, Amazon, and retail) work together. Many have previously worked with measurement solutions and looking for a consultative…
Added 1 day ago
Director of Customer Service Technology & Systems
FCP Euro
Remote, United States
…from platform selection through cutover and stabilization. Amazon Connect experience is strongly preferred; Genesys, NICE, Five9, Talkdesk, or comparable experience is…
Added 1 day ago
BV
AWS Solutions Architect
Bright Vision Technologies
Remote, United States
- $100,000 to $150,000 USD / year
…large-scale, secure, and highly available cloud platforms on Amazon Web Services. This is a deeply hands-on engineering role spanning architecture, infrastructure-as-code, automation,…
Added 1 day ago
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Remote, United States
Experience with AWS services and Amazon Connect is preferred.
Added 1 day ago
1
Paid Content Strategy Director
1000heads
Remote, United States
- $90,000 to $115,000 USD / year
…paid can amplify and enhance their broader social strategies, connect paid and organic activity, unlock new creative formats and make the most of emerging platform…
Added 1 day ago
1
Paid Content Strategy Director
1000heads
Remote, United States
- $90,000 to $115,000 USD / year
…paid can amplify and enhance their broader social strategies, connect paid and organic activity, unlock new creative formats and make the most of emerging platform…
Added 1 day ago
Full Stack Java Engineer
Miratech
Remote, United States
Experience with AWS, Amazon Connect, FreeSWITCH, Kamailio, Twilio, or similar communication technologies.
Added 1 day ago
Data Success Engineer
Parra Consulting Group, Inc. .
Remote, United States
Experience using AWS services, including AWS Glue, Amazon S3, and Amazon RDS.

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Remote, United States

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Job details

Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 28, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Skills

Oracle Java
Forecasting
Scheduling
Reporting
Spring Boot
TypeScript
Node.js
Customer experience
Microservices
React
API development
Payroll
PostgreSQL
CI/CD
Jenkins
Troubleshoot
Process improvement
Research
Software development
Front-end development
Data warehouse
AWS
SQL
Data models
Communication skills
Documentation
Machine learning
Process data
Performance management
Apache Kafka
RabbitMQ
Kubernetes
GitHub

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