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Added 11 days ago
Staff Software Data Engineer - Credit Karma
Intuit
CHARLOTTE, NC
You will solve hard, novel problems - from building MySQL CDC pipelines with cloud-native encryption to designing Apache Beam framework SDKs that support both Java and Python
Added 11 days ago
Senior Curam Developer - Hybrid
MSys Inc.
Raleigh, NC
Develop strong working experience in Java and IBM Curam framework to understand, design and develop the underlying rules for the FNS and SNAP products to develop and support batches for FNS…
Added 12 days ago
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Principal Architect
Cognizant
Hartford, CT
- $116,100 to $175,000 USD / year
You will work collaboratively with engineering teams, Product Owners, business analysts, QA teams, and client stakeholders to provide technical leadership across solution architecture,…
Added 12 days ago
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Principal Architect
Cognizant
Oklahoma City, OK
- $116,100 to $175,000 USD / year
You will work collaboratively with engineering teams, Product Owners, business analysts, QA teams, and client stakeholders to provide technical leadership across solution architecture,…
Added 12 days ago
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Principal Architect
Cognizant
Salt Lake City, UT
- $116,100 to $175,000 USD / year
You will work collaboratively with engineering teams, Product Owners, business analysts, QA teams, and client stakeholders to provide technical leadership across solution architecture,…
Added 12 days ago
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Principal Architect
Cognizant
Atlanta, GA
- $116,100 to $175,000 USD / year
You will work collaboratively with engineering teams, Product Owners, business analysts, QA teams, and client stakeholders to provide technical leadership across solution architecture,…
Added 12 days ago
C
Principal Architect
Cognizant
Olympia, WA
- $116,100 to $175,000 USD / year
You will work collaboratively with engineering teams, Product Owners, business analysts, QA teams, and client stakeholders to provide technical leadership across solution architecture,…
Added 12 days ago
System Development Engineer II, NW ADC Software Operations - NASO
Amazon
Seattle, WA
Manage and grow innovative, production-quality tools to solve real operational problems, in Python, Perl, Ruby, Shell, Java, etc.?
Added 12 days ago
Associate Cloud Technical Account Manager, ES - NAMER - US-ISV
Amazon
Seattle, WA
Experience scripting languages and coding skills for one (1) or more of the following: Ruby, C/C++/C#, Node.JS, Java, Python, and PHP
Added 12 days ago
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Principal Architect
Cognizant
Washington, DC
- $116,100 to $175,000 USD / year
You will work collaboratively with engineering teams, Product Owners, business analysts, QA teams, and client stakeholders to provide technical leadership across solution architecture,…
Added 12 days ago
C
Principal Architect
Cognizant
Salem, OR
- $116,100 to $175,000 USD / year
You will work collaboratively with engineering teams, Product Owners, business analysts, QA teams, and client stakeholders to provide technical leadership across solution architecture,…
Added 12 days ago
Senior Software Engineer
Kohl's
Clifton Park, NY
Expert in Java and JEE development, Spring Boot, Spring MVC, Spring Batch, Spring Security
Added 12 days ago
C
Principal Architect
Cognizant
Albany, NY
- $116,100 to $175,000 USD / year
You will work collaboratively with engineering teams, Product Owners, business analysts, QA teams, and client stakeholders to provide technical leadership across solution architecture,…
Added 12 days ago
Manager, Cyber Forward Deployed Engineer
KPMG LLP
ROCHESTER, NY
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by…
Added 12 days ago
C
Principal Architect
Cognizant
Charleston, WV
- $116,100 to $175,000 USD / year
You will work collaboratively with engineering teams, Product Owners, business analysts, QA teams, and client stakeholders to provide technical leadership across solution architecture,…
Added 12 days ago
C
Principal Architect
Cognizant
Indianapolis, IN
- $116,100 to $175,000 USD / year
You will work collaboratively with engineering teams, Product Owners, business analysts, QA teams, and client stakeholders to provide technical leadership across solution architecture,…
Added 12 days ago
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Principal Architect
Cognizant
Lansing, MI
- $116,100 to $175,000 USD / year
You will work collaboratively with engineering teams, Product Owners, business analysts, QA teams, and client stakeholders to provide technical leadership across solution architecture,…
Added 12 days ago
Operations Research Engineer
Miratech
Remote, United States
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital…
Added 12 days ago
Operations Research Engineer
Miratech
Remote, United States
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital…
Added 12 days ago
Operations Research Engineer
Miratech
Remote, United States
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital…
Added 12 days ago
Operations Research Engineer
Miratech
Remote, United States
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital…
Added 12 days ago
Operations Research Engineer
Miratech
Remote, United States
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital…
Added 12 days ago
Operations Research Engineer
Miratech
Remote, United States
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital…
Added 12 days ago
C
Principal Architect
Cognizant
Boise, ID
- $116,100 to $175,000 USD / year
You will work collaboratively with engineering teams, Product Owners, business analysts, QA teams, and client stakeholders to provide technical leadership across solution architecture,…
Added 12 days ago
Principal Software Applications Engineer
Extreme Networks, Inc.
United States
Expertise in modern programming languages (Java, Go, Python, or similar) and frameworks.

Miratech

Operations Research Engineer

Remote, United States

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Job details

Experience: 6+ years of professional experience designing and implementing optimization solutions in production environments.
Posting language: English
Posted: Oct 26, 2026

Original job description

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for an Operations Research Engineer to join the Workforce Management (WFM) product stream and help build the optimization capabilities behind workforce planning, forecasting, scheduling, and resource allocation for a large-scale contact center environment.

The role focuses on applying operations research, mathematical optimization, and algorithm design to solve complex workforce planning problems at enterprise scale. You will work closely with Product, Workforce Management experts, Architects, and Engineering teams to transform business requirements into optimization models and production-grade optimization services that support scheduling, staffing, coverage management, and operational efficiency.

This role is ideal for an engineer with strong expertise in optimization, constraint programming, mathematics, and software engineering who enjoys solving real-world planning and resource allocation challenges.

Responsibilities

Research, design, and develop optimization models for contact center workforce planning, scheduling and resource allocation.
Design and implement the schedule optimization engine using OR-Tools/CP-SAT.
Own the constraint model end to end: formalize business rule into a solvable, maintainable model.

Build the production-grade solver as a service within the WFM platform that meets latency targets for real forecast group volumes.

Define and validate schedule quality metrics (coverage attainment, constraint violations, solve time, solution stability across re-solves) and instrument the service so quality can be monitored in production.
Build and execute tests and validation of optimization algorithms to deliver performance, scalability, and accuracy.
Collaborate with architects and engineering teams to integrate optimization models into an enterprise-grade optimization engine of the workforce management platform.
Partner with workforce-planning and real-time-analyst stakeholders to validate that generated schedules are operationally usable.
Effectively communicate and present findings, methodologies, and results to engineering and business stakeholders.

Qualifications

6+ years of professional experience designing and implementing optimization solutions in production environments.
Hands-on production experience with OR-Tools (CP-SAT), or a comparable constraint-programming / mixed-integer-programming solver.
Strong foundation in linear programming, integer programming, or stochastic optimization.
Direct experience modeling and solving workforce or resource scheduling problems.
Experience working with large datasets and solving large scale optimization problems.

Proficiency in Java, Python, or C++.

Experience translating complex business requirements into mathematical models and optimization objectives.
Strong software engineering skills with the ability to build production-ready services and validation frameworks.
Strong analytical, problem-solving, and communication skills.

Nice to Have

Working knowledge of WFM domain.
Experience building optimization solutions for workforce planning, scheduling, logistics, transportation, or resource allocation.
Knowledge of forecasting and decision-support systems.
Experience with cloud platforms such as AWS, GCP, or Azure.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Skills

Research
Forecasting
Scheduling
Oracle Java
Python
C++
Problem solving
Communication skills
Logistics
AWS
Google Cloud
Microsoft Azure
Software development
GitHub

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