Jobs in the United States

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Added 4 mins ago
Client Engagement Specialist
ConvaTec
Louisiana, LA
Data Management: Effectively operate computer-based contact and database management programs, accurately completing customer profiles, relevant post-call notes, sample activities,…
Added 5 mins ago
Senior Power Platform Administrator
General Dynamics Information Technology
Bossier City, LA
Managing and monitoring Power Platform capacity, including Dataverse database, file, and log capacity
Added 5 mins ago
Senior Software Developer
CGI Technologies and Solutions, Inc.
Lafayette, LA
CGI is seeking an enthusiastic, creative, senior SW developer to join a high-performing Agile team in designing and building modern, services-based web applications for a large government…
Added 5 mins ago
Senior AWS Full Stack Developer *
CGI Technologies and Solutions, Inc.
Lafayette, LA
CGI is seeking an AWS Full Stack Developer to join a small, collaborative development team supporting the modernization of a legacy application within a financial services environment.
Added 5 mins ago
AWS Application Production Support Engineer **
CGI Technologies and Solutions, Inc.
Lafayette, LA
…production incidents, analyze logs, troubleshoot cloud and database related issues, restore services, and coordinate resolution with application and engineering…
Added 5 mins ago
AWS Full Stack Developer *
CGI Technologies and Solutions, Inc.
Lafayette, LA
CGI is seeking an AWS Full Stack Developer to join a small, collaborative development team supporting the modernization of a legacy application within a financial services environment.
Added 5 mins ago
Senior Java Developer
CGI Technologies and Solutions, Inc.
Lafayette, LA
CGI is seeking an enthusiastic, creative, full stack developer for a high performing Agile team designing and building a modern, services based web application for a large government…
Added 5 mins ago
Mid-Level Java Developer
CGI Technologies and Solutions, Inc.
Lafayette, LA
CGI is seeking an enthusiastic, creative, full stack developer for a high performing Agile team designing and building a modern, services based web application for a large government…
Added 5 mins ago
Backend Web Developer
CGI Technologies and Solutions, Inc.
Lafayette, LA
As a Backend Web Developer at CGI Federal, you will play a crucial role in designing, developing, and maintaining robust backend systems for web applications that support a federal law…
Added 5 mins ago
Power Platform Developer
CGI Technologies and Solutions, Inc.
Lafayette, LA
CGI is seeking an enthusiastic and solutions driven developer to join a high performing Agile team supporting a major government program. This role blends modern application development…
Added 5 mins ago
Senior Splunk & Observability Engineer **
CGI Technologies and Solutions, Inc.
Lafayette, LA
. Ability to lead technical troubleshooting calls, communicate findings clearly, and coordinate effectively across cloud, application, security, database, and production suppor
Added 5 mins ago
Senior Full Stack Developer *
CGI Technologies and Solutions, Inc.
Lafayette, LA
…required, with prior experience supporting or implementing a developer portal strongly preferred. The role requires a solid understanding of the SDLC, application and database servers,…
Added 5 mins ago
Data Analyst *
CGI Technologies and Solutions, Inc.
Lafayette, LA
CGI is seeking a Data Analyst to support database and ETL initiatives within a financial services environment.
Added 5 mins ago
Sr Front-End/Angular Developer
CGI Technologies and Solutions, Inc.
Lafayette, LA
CGI is seeking an enthusiastic, creative, senior front-end developer to join a high-performing Agile team in designing and building modern, services-based web applications for a large…
Added 5 mins ago
Golden Gate technical specialist
CGI Technologies and Solutions, Inc.
Lafayette, LA
…will possess deep expertise in data replication technologies, database administration concepts, performance tuning, troubleshooting, and cloud based…
Added 5 mins ago
AI/ML Engineer (Full Stack) - Emerging Technologies Practice
CGI Technologies and Solutions, Inc.
Lafayette, LA
Added 5 mins ago
Test Engineer (Manual) -- Junior
CGI Technologies and Solutions, Inc.
Lafayette, LA
. Exposure to Agile testing process, API testing, UI testing, and database testing.
Added 5 mins ago
Senior Software Engineer - Global Forwarding Technology
C.H. Robinson
New Orleans, LA
Experience with database design and development using relational databases (ex. MS SQL, Oracle), including schema design, stored procedures, performance tuning, and optimization
Added 5 mins ago
D
Content Intern
DIRECTV
New Orleans, LA
- $20 to $28 USD / hour
Assist with new database software implementation and AI integration
Added 5 mins ago
SAP Tech Director Generalist ( S/4 Migration, Appdev,integration, brown/blue, RISE+ AI)
PwC
New Orleans, LA
…migrations and upgrades, using Software Update Manager (SUM), the Database Migration Option (DMO), the SAP S/4HANA Migration Cockpit and SAP Landscape Transformation, and applying…
Added 5 mins ago
Senior Engineer, Google Cloud
PwC
New Orleans, LA
Building retrieval-augmented generation and vector database solutions
Added 5 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Baton Rouge, LA
8+ years of experience with database and database management systems
Added 5 mins ago
Analytics Developer 1
Baylor Scott & White Health
Baton Rouge, LA
Provides basic database analytics and reporting services to clinicians and customers. Gathers data from multiple sources, examines it, and creates metrics to improve performance. Performs…
Added 5 mins ago
Lead Solutions Architect - HR Technology & AI
CVS Health
Baton Rouge, LA
4+ years' experience with both SQL and NoSQL database technologies as well as Cloud database technologies
Added 5 mins ago
Account Manager II
Arrow Electronics
Baton Rouge, LA

Miracle-Ear

Front Office Assistant

Hawley, PA, United States
Milford, PA, United States

$18 to $20 USD / hour

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Job details

Pay: $18 to $20 USD / hour
Posting language: English
Posted: Nov 3, 2026

Original job description

We’re looking for a driven individual who is passionate about helping others to become our next Front Office Associate! As a Front Office Associate, you are the customer’s first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for. Individuals with experience in office administration or customer service as a front desk receptionist, clinic coordinator, medical receptionist, or front desk agent, would be a good fit for this role. We’re seeking individuals who would have a positive impact on our customers and possess the organizational and technical skills to complete administrative tasks.

Key Responsibilities:

Manage the customer journey as the first point of contact, by setting expectations for their appointment and delivering a quality customer experience.
Scheduling, screening, and confirming new appointments through inbound and outbound calling.
Provide customer resolution to any concerns or questions.
Communicate all relevant customer information to the Hearing Care Professional
Collect and record customer payments.
Maintain the customer database by updating office records.
Inform the customer about hearing care accessory options.
Handle walk-ins and after-care for existing customers.
Help run office promotions by participating in any marketing and social media initiatives.
Support hearing aid maintenance, cleaning and repairs.

Requirements

Required Qualifications

Minimum of a high school diploma or equivalent
Administrative, front office, or patient care coordinator background
Experience in a direct customer support role
Comfortable handling inbound and outbound calling
Appointment scheduling and quality phone etiquette
Sales-minded and takes initiative
Adaptable and detail oriented, with an outgoing, positive demeanor
Computer literacy, ability to accurately document and file records

Benefits

Standard Schedule: Monday thru Friday (9AM – 5PM) Compensation: $18 - $20/hr + monthly bonus opportunity Location Support: This position will support both the Hawley location (Mon/Wed) and Milford location (Tues/Thurs/Fri) Additional Perks

Ongoing professional training and development
Career growth opportunities
Paid Time Off
Paid Holidays

About Miracle-Ear:

For 75 years, Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. At Miracle-Ear, you’ll experience the entrepreneurial spirit and camaraderie of a small business, with the extensive training and technology of an advanced corporation. We're invested in the growth of our people, offering continuous training and development opportunities to empower our employees to become leaders in the industry. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

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