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Staff Client Support Engineer
BigID
Remote, United States
- $120,000 to $140,000 USD / year
…production, you’re the escalation point. As a Staff Client Support Engineer, you’ll find root causes, deliver fixes and workarounds, and advocate for customers with Engineering and Product.…
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Applied AI Engineer
Blossom Health
New York City, NY
- $150,000 to $220,000 USD / year
- Design and develop LLM-powered systems and agents that automate and augment complex healthcare workflows
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Software Engineer
Blossom Health
New York City, NY
- $150,000 to $220,000 USD / year
- Design and develop LLM-powered systems and agents that automate and augment complex healthcare workflows
Added 1 min ago
Software Products and Platform Engineering Specialist
Accenture
Saint Louis, MO
A highly capable back-end software engineer with experience designing, building, and operating production systems at scale. You are comfortable owning services through the full software…
Added 2 mins ago
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Devsecops Engineer
Actalent
Wilmington, MA
- $70 to $100 USD / hour
Job Title: DevSecOps EngineerJob DescriptionThe DevSecOps Engineer will design, implement, and maintain robust security controls across AWS cloud environments that support connected medical…
Added 2 mins ago
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Equipment Engineer- Machining
Actalent
Birmingham, AL
- $40 to $50 USD / hour
Job Title: Equipment Engineer Job DescriptionAs an Equipment Engineer in the Machining department, you will be responsible for creating new equipment designs or modifying existing ones to…
Added 2 mins ago
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Flight Software Engineer
Actalent
Houston, TX
- $45 to $55 USD / hour
Job Title: Flight Software EngineerJob DescriptionThe Flight Software Engineer plays a key role in the full software development lifecycle for satellite and lander aerospace programs. This…
Added 2 mins ago
Associate Electrolyte Engineer
Anthro
Alameda, CA
Anthro is developing advanced electrolyte systems to enable safer, higher-performance next-generation batteries. We are seeking a hands-on and collaborative Associate Electrolyte Engineer…
Added 2 mins ago
Cybersecurity Analyst
Bertram Capital Management
Remote, United States
You won't be doing this alone. You will work directly with our Cybersecurity Engineer to determine the right technical solutions and recommendations to meet the requirements of each…
Added 3 mins ago
Sr. Engineer, Automation Engineering, Controls Hardware - Lilly Medicine Foundry
Eli Lilly and Company
United States
The Senior Engineer will collaborate and partner with cross-functional peers to support successful delivery of robust control systems and instrumentation.
Added 3 mins ago
System Security Engineer
BAE Systems
Hill AFB, UT
Job Description BAE Systems is seeking a highly motivated System Security Engineer to support the U.S. Air Force in the acquisition and deployment of the next‑generation Intercontinental…
Added 3 mins ago
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Engineer, Quality 2
Triumph Group, Inc.
Redmond, WA
- $75,100 to $112,700 USD / year
Applies a strong knowledge of quality control and quality systems in developing and improving those aspects to ensure that the business attains its annual goals and meets internal,…
Added 3 mins ago
Software Engineer III, Cloud Infrastructure
MyFitnessPal
Remote, United States
We are looking for a Senior Software Engineer to join the MyFitnessPal Infrastructure team. As a member of the MyFitnessPal Infrastructure team, you’ll have the opportunity to positively…
Added 3 mins ago
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System Support Engineer
State Air Resources Board
CA
- $6,513 to $10,537 USD / month
…programs rely extensively on data and web-based information systems. The mission of CARB's Office of Information Services (OIS) is to leverage the most effective information technologies…
Added 7 mins ago
Project Engineer
Enerstaff
Elmhurst, IL
Seeking a Project Engineer to manage engineering projects involving electric, hydraulic, and electro-mechanical actuators for industrial applications. This role coordinates with customers,…
Added 8 mins ago
Sr. Principal Systems Engineer
V2X
Indianapolis, IN
V2X is seeking a Senior Principal Systems Engineer with a passion for autonomous vehicle system integration and test to join our Systems Engineering team in Indianapolis, IN. This position…
Added 8 mins ago
Research Software Engineer
Dartmouth College
NH
The Research Software Engineer at the Center for Open Neuroscience (CON) helps build infrastructure that makes neuroscience data FAIR, open, and reproducible, working on open-source…
Added 10 mins ago
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Senior QA / Test Automation Engineer
Jobot
Gaithersburg, MD
- $150,000 USD / year
…levels to develop, implement, and maintain quality assurance systems and automated testing methodologies for cloud-native software…
Added 10 mins ago
Database Engineer - Mountlake Terrace, WA
Mindful Support Services
Mountlake Terrace, WA
As the Database Engineer, you will serve as a technical generalist and problem-solver across departments and business units. Reporting to the Director of Operations, you will partner with…
Added 11 mins ago
GCP Cloud/DevOps Engineer
LIGHTFEATHER IO LLC
Washington, DC · Alexandria, VA
LightFeather is seeking a GCP Cloud/DevOps Engineer who will play a critical role in designing, implementing, and maintaining cloud infrastructure solutions within Google Cloud Platform…
Added 16 mins ago
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RMA Coordinator II
STN Incorporated
Pleasanton, CA
- $29 to $38 USD / hour
At STN, we don't just adapt to the digital future, we engineer it. Our mission is to help organizations thrive in a rapidly evolving technology landscape through strategic insight,…
Added 16 mins ago
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Logistics Coordinator II - CA
STN Incorporated
Pleasanton, CA
- $29 to $38 USD / hour
At STN, we don't just adapt to the digital future, we engineer it. Our mission is to help organizations thrive in a rapidly evolving technology landscape through strategic insight,…
Added 16 mins ago
Automation Engineer
Amazon.com Services LLC
San Antonio, TX
As an Automation Engineer, you will play a crucial role in maximizing equipment reliability and operational performance in our fulfillment centers by providing proactive controls automation…
Added 16 mins ago
Machine Learning Engineer
Amazon.com Services LLC
Seattle, WA · Arlington, VA · New York, NY
Build the machine learning pipelines and online serving systems that match shoppers with advertised products across one of the world's largest product catalogs, with a high relevance bar…
Added 18 mins ago
Support Engineer II
Minuteman Security Technologies Inc
ME
The Support Engineer II provides more advanced technical support for security products and services. This role is focused on troubleshooting, managing incidents, and assisting customers…

Minuteman Security Technologies Inc

Support Engineer II

ME, United States

Pay Transparency Statement The base salary range for this role is $60,000 - $97,100.

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Job details

Pay: Pay Transparency Statement The base salary range for this role is $60,000 - $97,100.
Posting language: English
Posted: Nov 6, 2026

Original job description

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Description

Job Overview Summary The Support Engineer II provides more advanced technical support for security products and services. This role is focused on troubleshooting, managing incidents, and assisting customers with medium-to-complex security problems. The individual in this role will work both independently and in collaboration with other teams to resolve issues and ensure the security infrastructure is working optimally. What you’ll be doing (and doing well!):

Provide tier-2 support for security-related issues, troubleshooting and resolving moderately complex problems
Coordinate with other engineering teams to resolve security incidents
Perform root cause analysis for recurring technical problems
Document resolutions and create knowledge base articles for customers
Assist in the implementation and deployment of security tools or updates
Mentor junior support engineers and provide training on security technologies
Communicate effectively with customers, ensuring they are kept informed of issue resolution progress
Perform other job-related duties as assigned.

Responsibilities:

Own It: Focus on excellence in everything you do and each interaction you have with all clients
Learn: Absorb the training. Make yourself an expert on our portfolio of solutions
Represent: Always understand that you are the face of the company to our customers
Diversity: Every project is different so you must enjoy variety in your workday
Work as One Team: Work closely with Minuteman’s sales, management, and operations teams to best serve our customers
Find a way: Turn challenges into opportunities
Play To Win.

What we like about you:

A Sense of humor, creativity, and positive attitude
Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field (or equivalent experience)
Prior experience in IT support, preferably in a security-focused role
Strong experience with security technologies such as firewalls, VPNs, endpoint protection, and intrusion detection/prevention systems
Solid understanding of cybersecurity principles and best practices
Familiarity with security compliance regulations (e.g., PCI-DSS, GDPR, HIPAA)
Certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or Certified Ethical Hacker (CEH) are preferred
Experience with SIEM tools, threat detection, and incident response
Strong multitasking, troubleshooting, and communication skills

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

Pay Transparency Statement The base salary range for this role is $60,000 - $97,100. Note that salary may vary based on location, skills, and experience and may vary from the amounts listed above. This position may also be eligible for commission in addition to base salary as well as health coverage, paid holidays, and other benefits.

Equal Employment Opportunity (EEO) Statement Minuteman Security & Life Safety is an equal opportunity employer that is committed to diversity, equity and inclusion and providing a workplace that is free from discrimination and harassment of any kind based on race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability or genetic information or any other status or characteristic protected by federal, state, or local law. Minuteman Security & Life Safety provides equal employment opportunity to all individuals regardless of these protected characteristics. Further, Minuteman Security & Life Safety takes affirmative action to ensure that applicants and employees are treated without regard to any of these protected characteristics in all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and separation from employment. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Drug-Free Workplace Statement Minuteman Security Technologies, Inc is an equal opportunity employer, that offers a smoke-free and drug-free workplace.

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More about this job

Skills

Technical support
Troubleshooting
Assist customers
Collaboration
Root cause analysis
Provide training
Sales
Computer science
Computer technology
Cybersecurity
Symantec Endpoint Protection
Regulatory compliance
Security+
CISSP
Incident response
Multitasking
Communication skills

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