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Added 1 hour ago
SC
Service Desk Supervisor
State Controller's Office
CA
- $8,504 to $11,395 USD / month
Added 1 hour ago
Cybersecurity SecOps Consultant
Jobgether
Remote, United States
…Sentinel, Microsoft Defender, CrowdStrike, Palo Alto Networks, ServiceNow, SOAR platforms, endpoint security solutions, Jira, and…
Added 2 hours ago
HR Reinvention Industry & Process Advisor Manager, Life Sciences
Accenture LLP Company
NY
Added 2 hours ago
Senior Consultant, ServiceNow
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Consultant, ServiceNow based in the United States.
Added 2 hours ago
Architect, ServiceNow
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Architect, ServiceNow based in the United States.
Added 3 hours ago
Cloud Project/Task Manager (Secret) (4441)
SMX
Boston, MA
Experience with ServiceNow (or similar) implementations and delivery
Added 3 hours ago
SO
SOFTWARE DEVELOPER ADVANCED - 11032026- 82501
State of Tennessee
TN
- $5,703 to $7,399 USD / month
We are seeking a motivated, detail-oriented ServiceNow CSM Administrator / Developer to join our team. In this role, you will focus strictly on configuring, maintaining, and developing…
Added 3 hours ago
IT Network Hardware Asset & Logistics Analyst
New Era Technology
Auburn Hills, MI
Technical & System Proficiencies: Familiarity with enterprise CMDB/ITAM tools (e.g., ServiceNow, Flexera). Experience with OEM vendor portals (e.g., Cisco Commerce Workspace / CCW) is…
Added 4 hours ago
L
ServiceNow Developer
LEIDIT
Remote, United States
- $120,000 to $135,000 USD / year
LEIDIT is seeking a ServiceNow Developer to support a U.S. federal civilian agency on a long-term, full-time engagement. This role is fully remote, you can reside anywhere in the U.S. but…
Added 5 hours ago
Senior Manager, ServiceNow HRSD Program and Solution Management
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Detroit, MI · Hartford, CT · Houston, TX · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Las Vegas, NV · Los Angeles, CA · McLean, VA · Miami, FL · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Raleigh, NC · Richmond, VA · Sacramento, CA · San Antonio, TX · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL · Tempe, AZ
…Senior Manager, you will take on broader ownership across the ServiceNow portfolio - leading engagement teams, shaping account strategy, and serving as a senior client advisor on how HRSD,…
Added 5 hours ago
AI Conversation Design Senior Consultant
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boise, ID · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Des Moines, IA · Detroit, MI · Grand Rapids, MI · Hartford, CT · Houston, TX · Indianapolis, IN · Kansas City, MO · Las Vegas, NV · Los Angeles, CA · Louisville, KY · McLean, VA · Memphis, TN · Miami, FL · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Princeton, NJ · Raleigh, NC · Salt Lake City, UT · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL
Experience with Salesforce Agentforce, Microsoft Copilot Studio, or ServiceNow Now Assist.
Added 5 hours ago
ICAM Project Lead
Deloitte US
Rosslyn, VA
Administer ServiceNow configurations and workflows that support ICAM service operations.
Added 5 hours ago
ICAM Senior Consultant
Deloitte US
Rosslyn, VA
Administer ServiceNow configurations and workflows that support ICAM service operations.
Added 5 hours ago
ICAM Consultant
Deloitte US
Rosslyn, VA
Administer ServiceNow configurations and workflows that support ICAM service operations.
Added 6 hours ago
Associate Business Analyst
Marathon Petroleum Corporation
Findlay, OH
Respond to ServiceNow requests in a timely, efficient, and accurate manner
Added 6 hours ago
Sr. Technical Operations Specialist
Insight Global
Cincinnati, OH
…application production support. Resource will manage rally board and servicenow dashboard. Responsible for ticket allocation to the team and ticket resolution. The individual needs enough…
Added 6 hours ago
Lead Engineer I, Tech Product Manager
KPMG LLP
Cincinnati, OH
…organization. Responsibilities: - Support, enhance, and maintain the ServiceNow Discovery capabilities to ensure accurate population of infrastructure and application services - Host…
Added 6 hours ago
HN
ServiceNow Product Owner (BSA Lead)
Huntington National Bank
Columbus, OH
- $70,000 to $140,000 USD / year
…to lead the development and optimization of solutions on the ServiceNow platform. This role requires a deep understanding of ServiceNow capabilities, agile product management, and strong…
Added 6 hours ago
Staff Software Engineer, Agent Identity Security - Veza
ServiceNow
Santa Clara, CA
Founded in 2020 and headquartered in Redwood City, California, Veza is now part of the ServiceNow family, with the acquisition closing in March 2026. The combination brings together Veza's…
Added 6 hours ago
Systems Engineer II
Mass General Brigham Incorporated
United States
Experience working in a large organization with change control policies and change tracking systems, i.e. ServiceNow is beneficial.
Added 6 hours ago
Enterprise Application Engineer
Syngenta Group
Durham
ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD) certification.
Added 6 hours ago
K
Customer Service Engineer (VA ESOM)
Kentro
San Antonio, TX
- $28 to $32 USD / hour
Monitor open tickets in VA’s ServiceNow customer incident ticketing system to ensure adherence to business processes, and any discrepancies identified shall be reported with proposed…
Added 6 hours ago
K
Customer Service Engineer IRP (VA ESOM)
Kentro
Columbia, SC
- $28 to $32 USD / hour
Monitor open tickets in VA’s ServiceNow customer incident ticketing system to ensure adherence to business processes, and any discrepancies identified shall be reported with proposed…
Added 6 hours ago
K
Customer Service Engineer IRP (VA ESOM)
Kentro
Reno, NV
- $28 to $32 USD / hour
Monitor open tickets in VA’s ServiceNow customer incident ticketing system to ensure adherence to business processes, and any discrepancies identified shall be reported with proposed…
Added 6 hours ago
K
Customer Service Engineer (VA ESOM)
Kentro
Salt Lake City, UT
- $28 to $32 USD / hour
Monitor open tickets in VA’s ServiceNow customer incident ticketing system to ensure adherence to business processes, and any discrepancies identified shall be reported with proposed…

Closed listing

Minnesota State System Office

Systems Analysis Unit Supv - Infrastructure Support Supervisor

United States

$40.01 to $69.11 USD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $40.01 to $69.11 USD / hour
Closing date: Nov 3, 2026
Posting language: English
Posted: Nov 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

Working Title:

Systems Analysis Unit Supv - Infrastructure Support Supervisor

Institution:

Minnesota State System Office

Classification Title:

Systems Analysis Unit Supv

Bargaining Unit / Union:

216: Middle Management Association

City:

St. Paul

FLSA:

Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Classified - Unlimited

Salary Range:

$40.01 - $69.11

Job Description

The Infrastructure Supervisor leads the day-to-day operations of the Infrastructure Team for Cloud and Infrastructure Services. This role will be the primary steward of the organization’s foundational technology, overseeing server administration, virtualization, and database management. This role manages the technical staff responsible for ensuring the data center operation and hosting environments are resilient, scalable, and optimized. This role ensures reliable service delivery, timely incident and request resolution, effective escalation and communication, and continuous improvement of support processes. The Infrastructure Supervisor is a people leader who builds a high-performing team, reduces operational silos to deliver a consistent, customer-focused support experience across the system.

Salary Range:

$40.01 - $69.11/hourly ($83,541 - $144,302/annually)

Minimum Qualifications

Five (5) years of progressively responsible experience in IT support, operations, or service delivery in a mid-to-large environment. A bachelor's degree may substitute for one (1) year of professional experience.
Two (2) years of experience leading or supervising staff (directly or in a formal team-lead capacity), including coaching, work planning, and performance feedback.
Demonstrated experience in incident management, request fulfillment, escalation management, and operational communications.
Working knowledge of enterprise services in at least two of the following areas:

o Collaboration and productivity platforms (e.g., Microsoft 365) o Identity and access management (e.g., Okta and lifecycle/provisioning concepts) o Infrastructure operations (servers, databases, data center operations)

Strong written and verbal communication skills, including the ability to communicate clearly during service disruptions and to explain technical issues in plain language.

Preferred Qualification

Information Technology Infrastructure Library (ITIL) certification (Foundation or higher) or demonstrated equivalent practice.
Experience supporting services in a higher education environment with multiple institutions, distributed stakeholders, and shared services.
Experience with an IT service management platform (e.g., ServiceNow or similar), knowledge base practices, and support analytics/reporting.
Experience supporting servers and databases in a complex environment.
Experience with problem management, trend analysis, root cause methods, and implementing operational improvements that reduce recurring incidents.
Familiarity with automation approaches and tools (e.g., Power Automate, PowerShell, Ansible, or equivalent) to streamline support operations and reduce manual effort.
Demonstrated experience supporting security, privacy, and compliance requirements within operational workflows.

Other Requirements n/a Work Shift (Hours / Days of work) Monday - Friday, 8:00am - 4:30pm Telework (Yes/No) Yes About Minnesota State is committed to attracting, retaining, and developing talented employees who serve our 200,000 students each year throughout the state. We have a vibrant and diverse system of 33 colleges and universities with 14,444 dedicated faculty and staff focused on student success.

Salary is commensurate with experience and qualifications and is subject to the terms and conditions of the applicable bargaining unit agreement or personnel plan.

Benefits Information:

At Minnesota State, we take your well-being and work-life balance seriously. We offer a comprehensive benefits package that features low-cost medical and dental insurance with affordable deductibles, employer-paid life insurance, short- and long-term disability, and pre-tax healthcare and dependent care accounts with a roll-over option. To further support your holistic health, employees also have access to a confidential Employee Assistance Program (EAP) for mental health, legal, and financial counseling. Detailed plan details, rates, and coverage choices can be reviewed directly via the State Employee Group Insurance Program (SEGIP) website.

To support your life outside of work, our package includes 12 paid holidays, generous vacation and sick time, and six weeks of Paid Parental Leave. We also help you secure your financial future with a robust Pension Plan, 457(b) and 403(b) retirement accounts, and various investment options. Furthermore, we invest in your growth by providing dedicated professional development and tuition waivers for both you and your dependents. Please note that specific benefit eligibility and coverage levels may vary depending on the type of position, employee classification, and collective bargaining agreements.

Desired Start Date:

01-13-2027

Position End Date:

Open Date:

11-02-2026

Close Date:

11-03-2026

Posting Contact Name:

Shane Moore

Posting Contact Email:

shane.moore@minnstate.edu

About employer

More about this job

Skills

Communication skills
Process improvement
Supervise staff
Coaching
Collaboration
Microsoft 365
Identity and access management
Computer technology
ITIL
IT service management
ServiceNow
Reporting
Microsoft Power Automate
Microsoft PowerShell
Ansible

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