Software Engineer (AI & Intergrations) Mountlake, Terrace, Wa

Job Type: Full time, M-F Location: Mountlake Terrace, WA, hybrid options available Salary: $100,000 - $115,000 annually, DOE

About Mindful Support Services Mindful Support Services is a business-to-business support organization that empowers independent mental health professionals by providing administrative services, infrastructure, and business tools to grow their private practices. Supporting over 2,000 providers and rapidly expanding into new states and virtual platforms, our mission is to increase access to high-quality mental health care through operational excellence, innovation, and compassionate service.

About the Role The Software Engineer – Integrations role translates business and technical requirements into maintainable backend solutions, APIs, integrations, and workflow automations that are secure, observable, and production ready. AI enabled capabilities are an important priority for this role, but the core focus is on ensuring our foundational services are a quality base on which to build AI solutions.

Location & Travel This is a full-time position based at the headquarters of Mindful Support Services, LLC in Mountlake Terrace, WA. Some travel may be required to engage with stakeholders or participate in industry events.

Requirements

What You'll Do

• Design, build, and maintain backend services, REST APIs, and automation solutions in a HIPAA-compliant environment.
• Develop deep expertise in assigned systems, platforms, and technologies, serving as a technical subject matter expert and sharing knowledge across the team.
• Troubleshoot complex issues, optimize system performance, and improve reliability, scalability, and maintainability.
• Build and integrate AI, LLM, and agent-based capabilities into existing and new applications and workflows.
• Partner with technical teams and cross-functional stakeholders to estimate effort, identify risks and dependencies, evaluate vendors, and transition successful pilots into production-ready solutions.
• Evaluate AI-generated outputs against business requirements, quality standards, and operational objectives.
• Design and develop AI-enabled interfaces that support defined workflows and curated data sources.
• Collaborate with engineers and stakeholders to architect scalable, secure, and extensible systems.
• Contribute to technical documentation, operational processes, and best practices that support long-term system health and growth.

What We're Looking For

• Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent professional experience.
• 4+ years of experience building and supporting backend applications or distributed systems using technologies such as Go (preferred), C#, Java, TypeScript, or Rust.
• Strong SQL and database fundamentals, with PostgreSQL experience preferred.
• Experience designing, building, and supporting APIs, integrations, and automation solutions.
• Ability to independently drive technical initiatives from proof of concept through production deployment and ongoing support.
• Strong business acumen and cross-functional curiosity, with the ability to align technical solutions to operational needs.
• Excellent communication skills, including the ability to explain complex technical concepts to both technical and non-technical stakeholders.
• Experience building solutions on cloud platforms, preferably Microsoft Azure.
• Experience developing or integrating AI/LLM-powered applications and services preferred.
• Familiarity with healthcare technology environments and HIPAA compliance requirements preferred.

Benefits

Compensation and Benefits:

• 75% employer covered Health, Dental & Vision benefits plan
• 401(k) savings plan with employer matching upon eligibility
• 8 paid holidays
• 15 PTO days accrued annually
• Professional and career development opportunities
• Compensation evaluated with opportunities for advancement

Job Type: Full time, M-F Location: Mountlake Terrace, Wa Salary: $100,000 - $115,000, DOE

We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health! It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.