Senior Recruiting Manager - Oregon
- Portland, OR, United States
Hybrid
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Job details
- Workplace
- Hybrid
- Posting language
- English
- Posted
Original job description
Job Type: Full-time, M-F Location: Hybrid Salary: $105,000-$125,000, annually DOE
About the Company Mindful Support Services is a mental health organization dedicated to improving access to quality care by supporting independent therapy and psychiatric private practices. Since 2011, we’ve provided administrative, operational, and business solutions to simplify credentialing, marketing, billing, and patient management for over 2,300 providers serving more than 32,000 patients weekly across 25+ locations and via Telehealth. We are guided by the principles of respect, authenticity, collaboration, and perseverance, and we instill these values into everything we do - from our provider partnerships to our internal team culture.
About the Role The Senior Recruiting Manager leads Mindful Therapy Group's provider recruitment function across multiple markets and is accountable for translating company growth priorities, provider capacity requirements, and market conditions into measurable provider acquisition results. This role owns the operational performance of provider recruitment, including recruiting strategy, team leadership, pipeline health and conversion, sourcing strategy, provider acquisition cost, recruiting investment, forecasting, CRM integrity, performance reporting, and continuous improvement. The Senior Recruiting Manager operates with a high degree of independence and is expected to move beyond managing day-to-day recruiting activity to actively diagnosing provider supply constraints, identifying market opportunities, allocating recruiting resources, and recommending changes in strategy or investment. Success is measured by the quality, predictability, market alignment, capacity impact, and financial efficiency of provider acquisition. This is a senior hands-on leadership role that develops the Recruiting team while remaining close enough to pipeline performance, recruiter execution, market conditions, and high-value provider opportunities to intervene where leadership involvement can materially improve outcomes.
Work Environment This position performs work across professional office, remote communication, and provider-facing environments and regularly uses computers, phones, video conferencing, CRM, applicant tracking, reporting, and other standard business systems. The role requires frequent communication with employees, prospective providers, external partners, and company leadership across multiple markets. Local and regional travel and occasional evening or weekend availability may be required to support recruiting events, priority markets, professional networking, team development, and provider acquisition initiatives.
Requirements
Provider Acquisition Strategy & Market Planning
- Develop and execute multi-market provider recruitment strategies aligned with growth priorities, capacity needs, patient demand, licensure requirements, specialty needs, and market conditions.
- Translate business objectives into market-specific recruiting plans, sourcing priorities, recruiter assignments, and measurable acquisition goals.
- Evaluate provider supply, demand, pipeline performance, and market trends to prioritize recruiting resources and identify emerging risks, capacity gaps, and growth opportunities.
- Balance immediate hiring needs with the development of sustainable long-term provider pipelines and recruiting channels
- Serve as a strategic recruiting partner to Growth leadership, advising on provider acquisition priorities and market expansion efforts.
Recruiting Team Leadership & Development
- Lead, coach, and develop Business Development Associates and Senior Business Development Associates to achieve provider acquisition goals.
- Establish clear performance expectations, accountability measures, and development plans related to sourcing, engagement, pipeline management, conversion, forecasting, and professional execution.
- Conduct regular pipeline reviews, coaching sessions, performance discussions, and career development conversations.
- Build a high-performing, scalable recruiting organization through standardization, continuous improvement, and leadership development
Pipeline & Provider Acquisition Performance
- Own performance of the provider recruiting funnel from sourcing and engagement through contract execution and successful handoff.
- Monitor pipeline health, conversion rates, stage progression, aging, loss reasons, and acquisition outcomes to ensure target attainment.
- Analyze recruiting performance by market, recruiter, source, provider type, specialty, licensure, and modality to identify constraints and opportunities.
- Support high-priority or complex provider opportunities where senior leadership involvement can improve outcomes
Sourcing Strategy & Channel Management
- Lead sourcing strategy across outbound recruiting, referrals, events, universities, professional associations, networking, paid advertising, and other provider acquisition channels.
- Evaluate source effectiveness based on provider quality, conversion, acquisition outcomes, and cost efficiency.
- Expand and optimize recruiting channels, partnerships, and investments to support evolving provider needs and reduce reliance on any single source
Recruiting Analytics, Forecasting & Budget Management
- Develop provider acquisition forecasts using pipeline data, conversion metrics, market conditions, and historical performance.
- Maintain recruiting dashboards, scorecards, and reporting that measure pipeline health, sourcing effectiveness, acquisition outcomes, costs, and forecast accuracy.
- Monitor recruiting investments and budgets, recommending adjustments based on acquisition needs, market conditions, and return on investment.
- Present clear, actionable recommendations regarding recruiting performance, risks, resource allocation, and capacity planning.
Recruiting Operations & Process Improvement
- Own recruiting CRM standards, pipeline integrity, reporting accuracy, workflow design, automation, and data quality
- Standardize recruiting processes, qualification criteria, communication practices, and pipeline management across the team.
- Identify operational inefficiencies and implement improvements that enhance recruiting effectiveness, scalability, and provider experience
Cross-Functional Partnership
- Partner with Growth, Marketing, Operations, Finance, Provider Lifecycle, Contracts, Facilities, Front Office, Onboarding, and other stakeholders to align recruiting efforts with organizational priorities.
- Translate provider capacity needs into actionable recruiting strategies and ensure smooth provider transitions through the recruitment and onboarding process.
- Represent Mindful Therapy Group at recruiting events, professional associations, industry partnerships, and strategic market initiatives.
- Provide market intelligence and recruiting insights that inform provider growth, workforce planning, and acquisition strategy.
Qualifications:
- Six or more years of progressive experience in healthcare recruiting, provider recruitment, talent acquisition, business development, consultative sales, or a closely related field.
- Three or more years of demonstrated people leadership, coaching, or team-management experience.
- Proven ability to lead a production-oriented recruiting team toward measurable acquisition, conversion, and financial outcomes.
- Demonstrated experience developing and executing recruiting strategies across multiple markets or provider segments.
- Experience managing recruiting pipelines, forecasts, sourcing strategies, performance scorecards, and paid acquisition budgets.
- Strong understanding of provider acquisition cost, recruiting funnel economics, source performance, resource allocation, and return on investment.
- Demonstrated ability to use market demand, capacity requirements, pipeline performance, and financial information to make recruiting decisions.
- Strong experience coaching consultative recruiting, provider assessment, objection handling, negotiation, follow-up, and closing.
- Experience with CRM, ATS, job boards, outbound sourcing, dashboards, and recruiting analytics.
- Strong analytical, financial, written, verbal, organizational, and cross-functional communication skills.
- Ability to operate effectively across multiple markets with changing provider needs and business priorities.
- Experience recruiting mental health or behavioral health professionals is strongly preferred.
- Knowledge of professional licensure, private-practice environments, and healthcare provider recruitment is preferred.
- Experience building recruiting processes, training programs, dashboards, scorecards, and operating standards is preferred.
Benefits
Compensation and Benefits:
- 75% employer covered Health, Dental & Vision benefits plan
- 401(k) savings plan with employer matching upon eligibility
- 8 paid holidays
- 15 PTO days accrued annually in first year
- Professional and career development opportunities
- Compensation evaluated with opportunities for advancement
Job Type: Full-time, M-F Location: Hybrid Salary: $105,000-$125,000, annually DOE We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health! It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.