Jobs in the United States

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Added 3 mins ago
Experienced Registered Nurse, Medical ICU, 36 hours, Day/Night Rotation
Beth Israel Deaconess Medical Center, Inc.
United States
…busy unit is known for its strong teamwork, exceptional nurse autonomy, and supportive culture where every team member is valued and empowered to grow. Ideal candidates will have at least…
Added 3 mins ago
Pharmacy Manager-GPHA -Hunting Park, Philadelphia
Nuvem
Philadelphia, PA
…area near Hunting Park. As Pharmacist-in-Charge and Pharmacy Manager, you will serve as the clinical and operational leader of this site, partnering directly with health center providers,…
Added 4 mins ago
Oracle PMO - Manager
PricewaterhouseCoopers Advisory Services LLC
Philadelphia, PA · Raleigh, NC · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbia, SC · Columbus, OH · Dallas, TX · Baltimore, MD · Richmond, VA · Rochester, NY · Rosemont, IL · Boston, MA · St. Louis, MO · Salt Lake City, UT · San Antonio, TX · Seattle, WA · Spartanburg, SC · Albany, NY · Stamford, CT · Tampa, FL · Atlanta, GA · Toledo, OH · Austin, TX · Tulsa, OK · Washington, DC · Denver, CO · Des Moines, IA · Detroit, MI · Boca Raton, FL · Buffalo, NY · Florham Park, NJ · Fort Worth, TX · Greensboro, NC · Hartford, CT · Houston, TX · Grand Rapids, MI · Jacksonville, FL · Kansas City, MO · Las Vegas, NV · Little Rock, AR · Louisville, KY · Birmingham, AL · Fayetteville, AR · Melville, NY · Miami, FL · Milwaukee, WI · Minneapolis, MN · Montpelier, VT · Nashville, TN · New Orleans, LA · NY · Oklahoma City, OK · Phoenix, AZ · Pittsburgh, PA · Portland, OR
As an Oracle PMO Manager you will oversee large-scale Oracle implementation work within our Advisory practice, coordinating projects, resources, and stakeholders to support delivery of…
Added 9 mins ago
Director, Career Pathways and Curriculum
United States
Supervises the program manager of school counseling and provides leadership and guidance to school counselors to support effective comprehensive counseling programs, quality advising, and…
Added 10 mins ago
Case Manager- ST Martins Tower
Jewish Association for Services for the Aged
New York, NY
JASA is seeking a compassionate, detail-oriented Case Manager to join our community services team on a part-time basis (two days per week). Operating in accordance with the standards of the…
Added 17 mins ago
Manager, Global Strategic Partnerships
Ataccama
Remote, United States
…and system. Powered by the ONE AI Agent, Ataccama ONE brings autonomy to data quality and governance, continuously monitoring, improving, and explaining the reliability of data across…
Added 27 mins ago
Operations Manager
CACI
Indian Head, MD · Indian Head
…experienced, versatile, well organized and proactive Operations Manager to join our effort to modernize the NPWS locations which are key components in ensuring the success of this critical…
Added 27 mins ago
Principal RF Engineer
CACI
Springfield, VA · Springfield
Acts as the technical advisor to the program manager.
Added 27 mins ago
Deputy Program Manager
CACI
Austin, TX · Austin
CACI is seeking a Deputy Program Manager to lead the development, integration, testing, and delivery of software and hardware solutions supporting the Navy’s MQ-4C TRITON UAV program.
Added 27 mins ago
Facility Manager - Springmyer Elementary- 8 hrs per day/ 5 days per week
The Greater Cincinnati School Application Consortium
OH
POSITION: Facility Manager – Springmyer Elementary School – 8 hrs. per day/5 days per week
Added 30 mins ago
Practice Manager
AEG Vision
Los Angeles, CA
Gives leaders the autonomy to make an impact while providing the support they need to succeed.
Added 36 mins ago
Patient Care Tech - PCU, Nights
Piedmont Healthcare Inc.
Snellville, GA
Supported by Patient Care Tech, RN’s, Charge Nurses, Unit Secretaries and Clinical Manager
Added 42 mins ago
Anthropic Partner Lead
phData
Remote, United States
You've led a small team through a partner program while peers in other orgs held the levers you needed, and you got it done through influence.
Added 43 mins ago
Case Manager
Chapman Partnership
Miami, FL
Ability to provide effective support and guidance to further develop professionals within the Program Services department.
Added 44 mins ago
Program Analyst
CACI, INC.-FEDERAL
National Harbor, MD
CACI is seeking a Program Analyst to support a DHS IT services contract, focused on managing and tracking contract deliverables, supporting executive-level reporting, and providing…
Added 44 mins ago
Unified Communications Administrator
CACI, INC.-FEDERAL
Washington, DC
…become familiar with the use of Cisco Unified Communications Manager (CUCM), Cisco border controllers (CUBE/VCS), Multipoint Control Unit (MCU), Cisco Meeting Server (CMS), Telepresence…
Added 44 mins ago
Operational Security (OPSEC) & Freedom of Information Act (FOIA) Planner
CACI, INC.-FEDERAL
Fort Meade, MD
Demonstrated experience as an OPSEC Program Manager for a two-star level command or higher
Added 44 mins ago
Principal RF Engineer
CACI, INC.-FEDERAL
Springfield, VA
Acts as the technical advisor to the program manager.
Added 44 mins ago
Deputy Program Manager
CACI, INC.-FEDERAL
Austin, TX
CACI is seeking a Deputy Program Manager to lead the development, integration, testing, and delivery of software and hardware solutions supporting the Navy’s MQ-4C TRITON UAV program.
Added 44 mins ago
Operations Manager
CACI, INC.-FEDERAL
Indian Head, MD
…experienced, versatile, well organized and proactive Operations Manager to join our effort to modernize the NPWS locations which are key components in ensuring the success of this critical…
Added 48 mins ago
WAREHOUSE SUPERVISOR
S & K SALES CO
Kapolei, HI
Supervise day-to-day warehouse operations, leading team in absence of Warehouse Manager.
Added 49 mins ago
Program Manager, Syphilis Free Start
Evidence Action
Remote, United States
Our Deworm the World program has delivered over 2 billion treatments, significantly reducing worm prevalence and generating more than $23 billion in lifetime productivity gains.
Added 49 mins ago
Cyber Security
Pokagon Band of Potawatomi Indians
Dowagiac, MI
Tier III – Govern & Lead. Organization-wide security governance, policy authority, and program leadership. Develops, maintains, and enforces security policies, standards, and strategy; owns…
Added 54 mins ago
Multifamily Asset Manager
Enclave Companies, LLC
St Louis Park, MN
The Multifamily Asset Manager leads asset strategy and performance management across Enclave's multifamily and mixed-use portfolio. This role partners closely with Property Management and…
Added 1 hour ago
RR
Practice Manager
Rise Regenerative Medicine
Seattle, WA
- $30 to $34 USD / hour
You're an experienced medical office professional. You're good at what you do. But somewhere along the way, "office manager" started to feel like "checklist manager." You want autonomy. You…

Mimecast

Customer Success Manager

Denver, CO, United States

The base salary range for this position is $84,000-$126,000 plus benefits.

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Job details

Pay: The base salary range for this position is $84,000-$126,000 plus benefits.
Posting language: English
Posted: Oct 22, 2026

Original job description

Customer Value Manager - Remote role based in the USA About Mimecast The work people build is worth protecting, and it's harder to protect than it used to be. AI agents now move at machine speed with human-level access, and a small slip-up can become a very public one. We disrupt cybercriminal activity before that happens. We think fast, go big, and always demand more of ourselves. We work hard, deliver, and repeat. We grow with real determination and put success well within reach. We push each other to be better and expect to be pushed back, in a community built on respect, where everyone is counted. Work Protected. Overview Are you passionate about stopping bad things from happening to good organizations? At Mimecast, we do just that-and in Customer Value Management, we go further by making sure every customer realizes real, measurable value from what they've invested in. We are looking for a driven, customer-centric Customer Value Manager to support a portfolio of named mid-market accounts. Based locally to Lexington, Massachusetts, you'll serve as a trusted technical advisor and work within a three-person account pod alongside an Account Manager and a Renewals Manager. Your focus is clear: drive product adoption and utilization, own technical and value health, and turn the capabilities of our platform into outcomes customers care about. The through-line of the role is simple: adoption drives outcomes, and outcomes create value. What You'll Do - Own platform adoption, activation, utilization, configuration health, and optimization across Mimecast's product portfolio, including Email Threat Protection, Human Risk Management, Incydr (Code42), and DMARC Analyzer. - Advance customers' Human Risk Management maturity by connecting behavior and attack-exposure data to Mimecast's HRM framework and recommending targeted awareness-training outcomes. - Own technical and value health across your portfolio, tracking adoption depth, feature utilization, deployment completeness, customer satisfaction signals, and renewal risk. - Quantify and communicate proof of value through adoption metrics, threat-block summaries, HRM progression, and deployment health; prepare technical briefings and lead the value and technical narrative in Business Reviews, on-site EBRs, and executive meetings. - Build trusted customer relationships across technical and executive stakeholders, understand each customer's environment and definition of success, translate complex security architecture into business value, and represent the voice of the customer to Product Management. - Partner with Account and Renewals Managers to identify churn risk at least 90 days before renewal, lead technical recovery plans, document competitive threats, and support gross retention, net revenue retention, and expansion outcomes. - Identify expansion signals-including unused modules, seat growth, HRM maturity readiness, and compliance gaps-and provide the Account Manager with the technical context and timing rationale needed to act. - Own transparency around critical technical escalations by representing customer context internally, coordinating with Support Engineering, and keeping customers and pod partners informed through resolution. - Support the Executive Sponsor Program by identifying suitable accounts, facilitating introductions, coordinating sponsor cadence calls, and briefing Mimecast sponsors before engagements. - Use customer data, health signals, AI-guided insights, and next-best-action recommendations to prioritize work and deliver evidence-based value conversations at scale. What You'll Bring - Demonstrated success managing a portfolio of mid-market or enterprise accounts with the autonomy and judgment expected of an experienced customer-facing professional, ideally within a security-focused SaaS organization. - Working knowledge of email security architecture, including Secure Email Gateways, Microso t 365 Defender, DMARC, DKIM, SPF, email routing, and hybrid mail flow. - Familiarity with identity and access management concepts such as Okta, Azure AD, SSO, and SAML, along with how email security integrates into SOC and SIEM/SOAR workflows. - Experience engaging technical administrators, CISOs, C-level executives, and legal and compliance teams, with the ability to translate complex security architecture into clear, value-focused business conversations without losing technical credibility. - Experience working alongside Account Managers or Account Executives in a named-account model, with clear technical and value ownership, strong strategic collaboration, and an understanding of commercial ownership. - Proficiency in customer health scoring, risk management, playbook execution, and Salesforce account activity and opportunity visibility. - A customer-centric and empathetic approach, technical curiosity, proactive ownership, resilience, analytical thinking, adaptability, and the ability to influence customers and colleagues without direct authority. - Excellent written and verbal communication skills, with credibility across both technical and executive audiences. - Ability to travel up to 25%. - Direct experience with Mimecast, Abnormal, Proofpoint, Microsoft Defender for Office 365, or comparable email security or Human Risk Management platforms is preferred. - Security or vendor certifications-such as CompTIA Security+, CISSP Associate or full certification, CEH, or credentials aligned with email or cloud security-are preferred. - Familiarity with FINRA, HIPAA, FCA, GDPR, ISO 27001, and SOC 2, plus the ability to interpret API logs, review connector health, and diagnose integration issues without first-level escalation, is preferred. The base salary range for this position is $84,000-$126,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly. Belonging at Mimecast Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course. We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. Mimecast is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status. EEO is the Law Apply at: https://ipc.us/t/46D8A084DF144449.

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More about this job

Skills

Risk management
Identity and access management
Microsoft Azure
SAML
Salesforce
Analytical skills
Adaptability
Microsoft 365
Security+
CISSP

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