Team Member

Benefits:

• Free milkshake during shift
• 40% employee discount
• Competitive wages + tips
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

ABOUT US

At MilkShake Factory, we're on a mission to craft moments of joy through our handspun milkshakes and premium chocolates. If you're seeking an opportunity to have fun and master the art of desserts, look no further – you've found your place.

We've been busy perfecting our craft since 1914 and we're excited to expand our legacy with you. Joining our team comes with SWEET perks:

• Enjoy a 'chill' work attire
• Be part of a rapidly growing concept
• Develop into a chocolate-tasting expert – other chocolates will never taste the same
• Become a valued member of a cool team and local neighborhood community
• Embark on a journey with us where there is room to grow and develop internally

Come shake things up with MilkShake Factory! Exciting news - we're expanding our operations coast to coast!

POSITION OVERVIEW

Our Team Members keep things spinning and shaking during scheduled shifts. You will be trained to have a strong understanding of the company, culture, and team with a focus on providing an unforgettable experience for every customer.

ESSENTIAL FUNCTIONS

**Bring your A-game to MilkShake Factory and join a team that thrives on excellence, integrity, and serious know-how.

• Greet and engage with guests, recommend the best shakes, and pair chocolates to enhance their experience.
• Boost those sales with your creative flair - sampling and product recommendations to maximize average ticket charge.
• Craft delicious milkshakes and chocolates with care and attention to detail.
• Contribute to a positive team atmosphere by showing up ready to give your best.
• Keep the ship sailing smoothly by maintaining the stockroom, coolers, and freezers.
• Maintain a clean and welcoming store environment for guests.
• Dive into promotional prep, making the store pop with seasonal magic.
• Keep it safe and tasty, reporting any food quality issues to the manager.
• Most importantly - have fun while creating unforgettable experiences!

REQUIREMENTS

• Strong communication skills, interpersonal skills, and exceptional customer service skills
• Proven ability to work in a fast-paced team environment
• Attention to detail and safety requirements
• Manual dexterity and good hand-eye coordination
• Previous customer service and cash handling experience is a plus
• Available to work flexible hours that may include early mornings, evenings, nights, weekends, and holidays
• Must perform physical activities to accomplish assigned duties, such as walking and standing for up to and including 4 hours at a time, bending, stooping, reaching, and lifting to 25 pounds