AV/VC Live Events Technician L3

The AV Events team, a collective of professionals providing AV technical pre-production, equipment recommendations, and live event technical execution, is seeking an AV Events Specialist. This role involves acting as the primary contact for technical support in premier screening theaters/event production spaces, including virtual and hybrid events on Google Meet and Zoom platforms. The AV Events Specialist will serve as a Technical Director, Lead Video Engineer, and/or Technical Production Manager, directing the setup of video systems, operating the Video Switcher, and managing overall show production.

Responsibilities

• Act as event production Technical Director, Lead Video Engineer, and/or Technical Production Manager, adapting to show needs
• Set up, configure, operate, and facilitate support for event production spaces
• Serve as the primary point of contact for all audio, video, and broadcast production needs
• Use and follow the run-of-show document as a guide for proper show flow details
• Partner with other crew members on the execution of elements before and during shows
• Attend pre-show production meetings to review responsibilities
• Ensure testing of all show playback elements for proper playout
• Ensure all switchers, graphics, mixers, microphones, and ancillary gear are in working order
• Understand roles and responsibilities of an AV production team on events
• Reset space after events to pre-production standards
• Note any equipment failures and escalate to the AV team through the ticket system
• Previous experience supporting hybrid and virtual event platforms and workflows
• Assist with inventory management and quality control for client-owned equipment

TECHNICAL EXPERTISE

Audio & RF

• Yamaha Audio Consoles: Intermediate to advanced proficiency with CL, TF or DM series (building mixes, live mixing, monitoring, and signal path troubleshooting).
• Wireless Systems & RF: Experienced with Shure Wireless Workbench and RF coordination, along with lavalier mic placement techniques.
• Networked Audio: Experienced with Dante Controller for basic subscription routing and troubleshooting.

Video

• Camera Operation: Skilled in simultaneously controlling multiple PTZ cameras while also switching video.
• Video Switching & Routing: Hands-on experience with Ross Carbonite (or similar) - building looks, programming PiPs and transitions, live switching, and real-time troubleshooting. Experience with Ross Ultrix routers is a big plus.
• Video Routing: Experience with Ross Ultrix routers is a big plus.
• Network Video: Familiar with connecting NDI devices, not required but will come in handy.
• LED Walls: Familiar with best practices for optimizing content for LED walls as well as basic troubleshooting.
• Passionate about Video: Passionate about video technicals (camera and sensor types, frame rates, resolutions, routers, codecs, and container formats) is a big plus.

Lighting:

• Familiarity with building and recording looks.
• Familiarity with ETC Lighting consoles.

VC & Streaming

• Video Conferencing:
• Highly experienced with video conferencing best practices and limitations.
• Highly experienced with coaching virtual participants.
• A passion for keeping up-to-speed with new features in apps like Google Meet and Zoom Webinar.
• Recording & Encoders: Fundamental experience operating recording/streaming encoders (AJA, Epiphan, Elemental, etc.)
• Live Streaming & Virtual Events: Experienced with virtual/live-stream event production and directing crew on comms (YouTube, BrandLive, Twitch, Zoom Webinars) is a big plus.

Networking

• Basic skills: confident with pinging IP addresses and accessing equipment UI's.

Software & Systems

• Proficient with QLab show building.
• Proficient with Elgato Stream Deck programming.
• Proficient with MacOS.
• Proficient in Google Workspace apps.
• Basic video editing: in Adobe Premiere Pro (heads/tails trimming, simple exports).
• Highly Digitally Organized: Proficient in project tracking, post-event reporting, documentation creation, file sharing, and calendar management.

RESPONSIBILITIES & PROFESSIONAL SKILLS

Show Execution & Leadership

• Control Room Leadership: Confident and prepared to lead broadcast control room and FOH booth operations for an internal theater, directing crew members during rehearsals and live shows.
• Event Advancing: Gathering and sometimes pressing for show details for high-impact events, persisting through deadline pressures to wrangle content for town halls and summits.
• Show Calling: Experienced in show calling full-day events and major summits with many moving pieces.
• Executive Interaction: Experienced collaborating directly with executives and their administrative teams on events.
• Run of Show building: Able to take an organizer’s run of show or no client run of show at all, and build a detailed technical run of show.
• Maintenance Escalations: Swiftly report detailed break/fix issues.

Soft Skills & Composure

• High-Pressure & High Confidentiality: Strong situational awareness for yourself and your team when dealing with events that have both executive teams and highly confidential content.
• Agility & Communication: Unfazed by last-minute Run of Show changes. Skilled at patiently explaining complex technical concepts to non-technical stakeholders.
• Building Trust with Solid Consistency: This role is 100% onsite support. Rigid consistency is required for building trust with the client.
• Transparency & Honesty: Be honest with management about missing skills and we will work to provide them.
• Team Mindset: Low-ego contractor mindset - adaptable to workflow changes, resilient, and collaborative.