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Server Assistant - Busser

  • coral Gables, FL, United States

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Original job description

MIKA Coral Gables, by acclaimed Chef Michael White, brings the flavors of the Mediterranean Riviera to the heart of Coral Gables. Inspired by the coastal traditions of Italy and France, MIKA combines exceptional cuisine, sophisticated surroundings, and genuine hospitality. Our philosophy is simple: Tastes of the Riviera. Hospitality of Home. At MIKA, we believe luxury service should feel effortless, warm, and authentic. Every team member plays an essential role in creating memorable guest experiences. Position Summary We are seeking motivated, detail-oriented, and hospitality-driven Server Assistants to join our Front of House team. The Server Assistant plays a vital role in delivering a seamless fine-dining experience by supporting servers, maintaining impeccable table presentation, and anticipating guest needs. The ideal candidate is energetic, organized, a team player, and passionate about hospitality, with a strong desire to learn and grow within a high-end restaurant environment.

Key Responsibilities

Guest Experience & Service

  • Assist servers in providing attentive, polished, and personalized service.
  • Welcome and acknowledge guests with warmth and professionalism.
  • Anticipate guest needs and respond promptly to requests.
  • Maintain proper water service throughout the dining experience.
  • Assist with bread service and other table-side service elements as directed.
  • Support the team in delivering a smooth and memorable dining experience.

Table Maintenance & Dining Room Standards

  • Set and reset tables according to MIKA's fine-dining standards.
  • Clear and mark tables between courses with precision and discretion.
  • Maintain cleanliness and organization of tables, chairs, service stations, and dining areas.
  • Ensure silverware, glassware, china, and linens are properly polished and presented.
  • Assist in preparing the dining room before service and restoring it after service.
  • Maintain an immaculate dining room throughout each shift.

Teamwork & Service Support

  • Work closely with servers, food runners, bartenders, and management to ensure efficient service.
  • Communicate guest requests and service needs promptly.
  • Assist with food delivery and clearing when necessary.
  • Replenish service stations and maintain proper inventory levels.
  • Support private dining events and special functions as needed.
  • Follow all opening, closing, and side-work procedures.

Professionalism & MIKA Standards

  • Demonstrate a positive attitude, teamwork, and a genuine passion for hospitality.
  • Maintain excellent grooming, uniform, and personal presentation standards.
  • Move through the dining room with confidence, awareness, and composure.
  • Handle all restaurant equipment and serviceware with care.
  • Follow food safety, sanitation, and allergy awareness procedures.
  • Participate in ongoing training, menu education, and service development.

Qualifications & Requirements

  • Previous experience in an upscale or fine-dining restaurant preferred.
  • Strong communication and interpersonal skills.
  • Ability to work efficiently in a fast-paced, high-volume environment.
  • Excellent attention to detail and organizational skills.
  • Professional appearance and positive attitude.
  • Ability to multitask and anticipate service needs.
  • Willingness to learn MIKA's food, beverage, and hospitality standards.
  • Ability to stand and walk for extended periods and safely lift up to 30 pounds.
  • Flexible availability, including evenings, weekends, and holidays.

What We Value

At MIKA, we look for individuals who embody our hospitality philosophy:

  • Genuine Hospitality: Creating meaningful connections with every guest.
  • Attention to Detail: Understanding that small gestures make a lasting impression.
  • Teamwork: Supporting one another to deliver exceptional service.
  • Professionalism: Maintaining composure, elegance, and consistency.
  • Passion for Excellence: Taking pride in every aspect of the guest experience.
  • Growth Mindset: Being curious, coachable, and eager to develop new skills.

Why Join MIKA?

  • Be part of a distinguished restaurant by Chef Michael White.
  • Work alongside experienced hospitality professionals.
  • Gain valuable experience in elevated Mediterranean dining.
  • Receive ongoing training in food, wine, and luxury service standards.
  • Opportunities for professional development and advancement within the Front of House team.
  • Join a collaborative environment that values dedication, authenticity, and excellence.

Our Commitment At MIKA, exceptional hospitality is not about formality - it is about making every guest feel genuinely welcomed and cared for. We are looking for individuals who take pride in their work, support their teammates, and understand that every detail contributes to an unforgettable dining experience. MIKA Coral Gables – Tastes of the Riviera. Hospitality of Home. MIKA Coral Gables is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all team members.

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