Remote jobs in the United States

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Added 23 hours ago
Senior Systems Administrator
OneWeb Technologies
Remote, United States
…Microsoft 365 and Azure Gov Cloud environments, responding to helpdesk tickets, performing system patching, and maintaining configurations across hybrid systems. We are a team that values…
Added 1 day ago
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IT Incident Manager
Jobgether
Remote, United States
- $100,000 to $120,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an IT Incident Manager based in the United States.
Added 2 days ago
Support Change Manager
Motorola Solutions Connectivity, Inc
Remote, United States
We are seeking an experienced Software Support Change Manager to oversee the end-to-end lifecycle of all software updates, patch deployments, system modifications, and new features.
Added 2 days ago
Support Change Manager
Motorola Solutions Connectivity, Inc
Remote, United States
We are seeking an experienced Software Support Change Manager to oversee the end-to-end lifecycle of all software updates, patch deployments, system modifications, and new features.
Added 2 days ago
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IT Dispatcher (Remote – Pacific Time Zone Hours)
Xantrion
Remote, United States
- $45,000 to $50,000 USD / year
Prepare resource schedules for helpdesk coverage, escalation engineers, on-call resources, departmental shadowing, and team meetings.
Added 3 days ago
Senior IT Support Specialist
Jobgether
Remote, United States
…and access they need to work effectively. Reporting to the IT Manager, you will take ownership of the helpdesk, manage device and user lifecycles, and lead targeted IT improvement projects…
Added 5 days ago
Infrastructure & Cloud Systems Engineer
Courser Employment Services, LLC dba Courser
Remote, United States
…Security Operations, you will bridge the gap between front-line helpdesk operations and architectural strategy, acting as our Tier 3/4 escalation lead and working closely with our Security…
Added 9 days ago
IT Helpdesk Technician (Hawaii)
Sunbelt Rentals, Inc.
Remote, United States
Sunbelt Rentals--the fastest growing rental business in North America--is seeking a IT Helpdesk Technician. As an IT Helpdesk Technician, you will provide direct technical support to end…
Added 10 days ago
Technical Support Analyst (Helpdesk)
Bitfocus
Remote, United States
…This is a fully remote role reporting to the Technical Support Manager, with a defined career track that lets you take on more complex tickets and more independence as your skills…
Added 11 days ago
IP
Senior Group Funding Associate
Indivisible Project
Remote, United States
- $83,900 USD / year
…to join our Movement Support team. Reporting to the Senior Manager of Distributed Fundraising, the Senior Group Fundraising Associate will provide day-to-day assistance and guidance to…
Added 12 days ago
Manager, IT Support and Service
Nightingale Education Group
Remote, United States
The IT Support and Service Manager leads the Learner Helpdesk and the Collaborator Service Desk. The role delivers reliable, responsive technology support to Learners and Collaborators. It…
Added 15 days ago
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Sr. Manager IT
Vision Government Solutions Inc
Remote, United States
- $140,000 to $185,000 USD / year
The Sr. Manager of IT leads a geographically distributed IT team covering network, security, application configuration and support, incident response, and installation and upgrade support…
Added 15 days ago
Director of Product Management and IT Operations
Self Bill Pro
Remote, United States
Product Leadership: Partner with our global product manager to define, prioritize, and manage the product roadmap, ensuring it aligns with overall business objectives and our long-term…
Added 15 days ago
Customer Experience Manager, Telehealth
Enhanced US LLC
Remote, United States
Hands-on experience with ticketing and helpdesk platforms.
Added 16 days ago
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Senior Customer Success Manager (US)
Hiver
Remote, United States
- $135,000 to $155,000 USD / year
Experience with shared inbox, helpdesk, or omnichannel support tools
Added 16 days ago
UNPAID VOLUNTEER - IT Support Officer
Digital Technology Institute for Development (DTID)
Remote, United States
Reporting To: IT Support Manager / Human Capital & Administration Division
Added 16 days ago
Analytics Implementation Manager - Remote
Midwestern Interactive
Remote, United States
The Analytics Implementation Manager owns the day-to-day health of Masterworks' client tracking ecosystem: 100+ active digital properties across a diverse nonprofit and Gloo capital partner…
Added 16 days ago
F
Manager of Security & IT
Fabric
Remote, United States
- $160,000 to $180,000 USD / year
…alongside their team rather than leading from a distance. As the Manager of Security and IT, you run security operations and own corporate IT for a healthcare technology company handling…
Added 16 days ago
Director of Product Management and IT Operations
Self Bill Pro
Remote, United States
Product Leadership: Partner with our global product manager to define, prioritize, and manage the product roadmap, ensuring it aligns with overall business objectives and our long-term…
Added 16 days ago
Director of Product Management and IT Operations
Self Bill Pro
Remote, United States
Product Leadership: Partner with our global product manager to define, prioritize, and manage the product roadmap, ensuring it aligns with overall business objectives and our long-term…
Added 16 days ago
UNPAID VOLUNTEER - IT Support Officer
Digital Technology Institute for Development (DTID)
Remote, United States
Reporting To: IT Support Manager / Human Capital & Administration Division
Added 16 days ago
Knowledge Management Contractor
Sapsol Technologies Inc
Remote, United States
Knowledge Management Platform Experience: Familiarity with modern Knowledge Management Systems (KMS) and Helpdesk software (e.g., Zendesk, Gladly, Salesforce Service Cloud, Notion,…
Added 16 days ago
Knowledge Management Contractor
Sapsol Technologies Inc
Remote, United States
Knowledge Management Platform Experience: Familiarity with modern Knowledge Management Systems (KMS) and Helpdesk software (e.g., Zendesk, Gladly, Salesforce Service Cloud, Notion,…
Added 16 days ago
Retirement Plan Consultant - Indian River County, FL
The Variable Annuity Life Insurance Company
Remote, United States
Assist Relationship Manager and/or District Vice President with targeted education campaigns to increase participation and deferral rates
Added 16 days ago
Retirement Plan Consultant - Northeast IN
The Variable Annuity Life Insurance Company
Remote, United States
Assist Relationship Manager and/or District Vice President with targeted education campaigns to increase participation and deferral rates

Midwestern Interactive

Analytics Implementation Manager - Remote

Remote, United States

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Job details

Experience: 3+ years of hands-on digital analytics or tag management experience
Posting language: English
Posted: Sep 25, 2026

Original job description

About Masterworks Masterworks has spent more than thirty years helping nonprofits do more good in the world. Since 1989, we have partnered with ministries, charities, and faith-based organizations to grow donor relationships, raise the revenue that funds their missions, and measure the impact of every dollar along the way. What sets us apart is range. Under one roof, our teams run direct mail, digital media, demand generation, and go-to- market transformation for some of the most recognized causes in the country. That breadth is also what makes a role like this one matter: the campaigns we build only succeed when we can see, prove, and improve what they deliver for our clients. As part of Gloo, the technology platform serving the Christian faith ecosystem, we pair the craft of a veteran agency with the scale, data, and engineering of a publicly traded technology company. About the opportunity The Analytics Implementation Manager owns the day-to-day health of Masterworks' client tracking ecosystem: 100+ active digital properties across a diverse nonprofit and Gloo capital partner portfolio. This role sits squarely at the intersection of implementation and quality assurance: you'll deploy and maintain tracking tags, investigate conversion data gaps, support new client onboarding, and serve as first responder to telemetry issues raised by internal teams. You'll work closely with the Director of Data & Reporting and our telemetry development contractor, with real ownership of the telemetry ops lifecycle from deployment to verification. What You'll Own Tag Operations & Maintenance

Monitor and maintain Piwik PRO tracking configurations across 100+ client site instances, according to one of several standardized schemas to keep administration clean and efficient. This includes conversion events, goals, and e-commerce tracking
Work with development contractors to deploy and update the Masterworks CDN-hosted telemetry stack as platforms evolve and clients change donation platforms, website stacks, or tracking requirements
Manage Piwik PRO tag configurations: tags, triggers, variables, and container publishes
Keep client tagging synchronized when clients change websites, donation platforms, or ad account configurations Monitoring & QA
Review daily and weekly telemetry monitoring alerts, identify gaps in results data collection, and triage issues by severity
Debug conversion event failures, identifying issues between changing client technologies and our tracking interface
Verify new tag deployments using live page inspection, browser developer tools, and Piwik reporting APIs
Continue to build out AI/automated methods for monitoring client sites/configurations Telemetry Helpdesk
Serve as primary responder to telemetry tickets from Client Service, Project Management, Digital Media, Operations, and Gloo capital partner teams
Answer questions about Epiphany dashboard results, explain tracking behavior, and translate technical findings for non-technical teammates
Run live tests against client donation systems using credit card, managing costs while verifying real world conversion events are being captured correctly
Escalate and coordinate with the telemetry development contractor when issues require code-level resolution Client Onboarding Support
Support technical digital onboarding of new clients: configure Piwik site instances, set up ad platform pixels (Meta, Google Ads, Adform, The Trade Desk, Outbrain), and verify tracking end-to-end
Document client-specific tagging configurations, deployment notes, and testing guides in Notion
Participate in client-facing technical onboarding calls to explain Masterworks' tracking approach and platform requirements
Regularly use and improve AI/automation systems to streamline onboarding process Consent Management/Governance
Responsible for ensuring Gloo capital partners have the technical means to request and capture consent settings from web site visitors
Ensure tracking for capital partner sites (and some client sites) conforms to Gloo corporate requirements to avoid legal liability for data collection practices URL Parameter & Source Code Operations
Maintain client URL parameter sheets (channel/subchannel/UTM schema enforcement) and support the Operations team with link testing workflows
Investigate and resolve source code ingestion issues, tracing the path from ad click → donation form → CRM, and coordinating with Technology team when data doesn't arrive as expected Documentation
Keep client-level telemetry documentation current in Notion (tag IDs, configurations, deployment history, platform access notes)
Contribute to internal runbooks and testing guides that support team scalability and knowledge transfer Future Orientation
Keep ahead of changes in the data collection and digital tracking landscape; the privacy and technical ecosystems surrounding this role are constantly changing
Recommend changes to telemetry architecture and tech stack and work closely with telemetry engineering to implement and expand capabilities as opportunities present themselves What We're Looking For
3+ years of hands-on digital analytics or tag management experience
Strong working knowledge of Google Tag Manager, building and managing tags, triggers, variables, and container structures
Experience with a web analytics platform (Piwik PRO, GA4, Adobe Analytics, or similar), configuring goals, events, and e-commerce tracking
Ability to debug tracking issues using browser developer tools, including reading the network tab, inspecting the dataLayer, and following event chains
Comfortable managing multiple client contexts simultaneously without losing the thread (documentation is key here!)
Clear written communication, you'll regularly explain technical findings to non-technical teammates and clients using Slack, email, and Fibery Strongly Preferred
Experience with Piwik PRO specifically (tag management, reporting, consent management)
Familiarity with programmatic and paid social ad platform pixels: Meta, Google Ads, Adform, The Trade Desk
Understanding of CRM source code tracking and UTM parameter schemas
Basic SQL or data inspection skills (BigQuery, Looker, or similar)
Experience in an agency environment managing multiple client accounts

This is a role for someone who:

Gets satisfaction from finding why a conversion event stopped firing and then fixing it
Can hold 10+ client contexts simultaneously and knows which one needs attention today
Communicates clearly when something is broken and provides a path forward
Takes pride in documentation as institutional memory, not a chore
Is energized by variety when no two days look the same This is not a role for someone who needs structure provided for them; this role is the creation and maintenance of structure from a complex and rapidly-changing series of workflows. The telemetry stack spans GTM, Piwik PRO, multiple ad platforms, a custom CDN-hosted JavaScript library, and 100+ client properties. You'll context-switch constantly and need to know when to solve vs. when to escalate.

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More about this job

Skills

Quality assurance
Onboarding
First response
Reporting
Inspection
Technical support
Project management
Cost management
Google Ads
Notion
Documentation
Google Tag Manager
Web analytics
Google Analytics
Adobe Analytics
Communication skills
Slack
SQL
Inspect data
BigQuery
Looker
JavaScript

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