Network Intelligence Senior Analyst

### Work Location Type Hybrid ### Location(s) ### Job Description Job Summary: As a Network Intelligence Analyst, you will partner with stakeholders across Technology to develop analytics, reporting, and predictive modeling solutions that support Midco's commitment to maintaining a best-in-class network. You will leverage data to identify opportunities, solve business challenges, improve network performance, and provide actionable insights that support operational and strategic decision-making. This position may be filled at the Network Intelligence Analyst or Senior Network Intelligence Analyst level based on the selected candidate's qualifications, experience, and demonstrated expertise. Responsibilities: - Deliver high-quality analytics, reporting, and guidance based on an in-depth understanding of Midco's network and its performance. - Develop and maintain network reliability and performance reporting aligned with industry standards and technology trends. - Analyze and report on Midco's Service Level Agreements (SLAs) with customers and third-party providers. - Document assumptions, methodologies, and analytical findings while critically examining results and anticipating stakeholder questions or concerns. - Engage with stakeholders to understand business goals, perspectives, and challenges to drive new analytics initiatives and solutions. - Identify and integrate new datasets, models, tools, and technologies that enhance the capabilities of the Network Intelligence team. - Continuously improve data collection, metrics, reporting, workflows, and business processes. - Build, deploy, and maintain predictive models that proactively identify degraded network performance. - Develop and support data models that identify, monitor, and trigger workflows to mitigate network impairments and congestion. - Develop regression models and other analytical methods to identify relationships between operational data and network or product performance. - Research, evaluate, and implement advanced statistical and analytical techniques to address business and technology challenges. - Develop a deep understanding of Midco's business, network operations, products, and the factors that drive organizational success. - Develop and deploy predictive tools, models, and insights that support informed business and operational decisions. - Evaluate how recommendations and actions impact the team, company, network operations, and customers. - Partner with Network Intelligence team members and Technology stakeholders to identify, develop, document, and improve analytical workflows and processes. - Collaborate with analysts, engineers, developers, and business partners to identify new ways to leverage data and analytics. - Build productive partnerships based on trust across all levels and functions of the organization. - Communicate complex analytical findings in a clear, approachable, and impactful manner. - Seek training, development, and learning opportunities to continuously expand analytical and technical capabilities. - Model Midcos mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same. - Ensure customer privacy by adhering to Midcos privacy guidelines while actively following Midco policies and procedures. - Maintain reliable and predictable attendance as required by the position. - Perform other duties as assigned. Note: Management reserves the right to assign or reassign functions and responsibilities to this job description at any time. Required Qualifications: - Bachelor's degree in Data Science, Mathematics, Statistics, Computer Science, Information Technology, Engineering, Physics, or a related field; equivalent combination of education and experience may be considere . - Relevant analytics, business analysis, data science, network intelligence, or related experience ranging from 2 to 5+ years depending on position level. - Experience working with large datasets, complex systems, and statistical analysis techniques. - Experience using Python, R, SQL, or other data-focused programming languages. - Experience working with relational databases and data management tools. - Experience building, deploying, and maintaining predictive machine learning models. - Strong analytical, problem-solving, and critical thinking skills. - Ability to effectively communicate analytical findings to both technical and non-technical audiences. Preferred Qualifications: - Master's degree in Data Science, Mathematics, Statistics, Engineering, Computer Science, Physics, or a related field. - Experience with Tableau, Power BI, or equivalent business intelligence and visualization platforms. - Experience reporting on, analyzing, or supporting HFC, FTTP, telecommunications, or network performance data. - Experience leading analytics projects, initiatives, or cross-functional data efforts. - Advanced experience with predictive analytics, forecasting, machine learning, or statistical modeling techniques. Position Levels and Requirements: Network Intelligence Analyst - 2 years of experience in analytics, business analysis, data science, network intelligence, or a related field. Sr. Network Intelligence Analyst 5 years of experience in analytics, data science, network intelligence, telecommunications analytics, or a related field. Leadership experience leading analytics projects and strategic initiatives. Advanced proficiency with data mining, statistical analysis, predictive modeling, Python, R, SQ