Jobs in the United States

25+ jobs

Save this search

Added 17 mins ago
Principal, Product Service Engineer
Alcon Vision, LLC. Company
Lake Forest, CA
Help design the future of product support at Alcon. Bring your technical expertise and proven engineering project experience to shape how advanced surgical, diagnostic, visualization, and…
Added 20 mins ago
VA
Veterinary Technician
VCA Animal Hospitals
Waipahu, HI
- $20 to $23 USD / hour
Benefits: VCA offers a comprehensive benefits package to support the health, well-being, and professional development of its associates.
Added 23 mins ago
SC
Laboratory Technician
Shell Chemical LP
PA
- $72,000 to $108,000 USD / year
…at our manufacturing facility in the United States. You’ll support production by generating accurate and timely analytical data, maintaining laboratory equipment, and following established…
Added 33 mins ago
AWS Cloud Engineer IV
IGH ICW GROUP HOLDINGS, INC.
San Diego, CA
…compliance. The AWS Cloud Engineer IV will provide technical support for the AWS platform, working to improve capabilities and ensure the optimal operability of the AWS…
Added 34 mins ago
CO
Traffic Technology Systems Analyst (Information Tech Systems Spec) - Street Transportation Department
City of Phoenix
AZ
- $86,153.6 to $121,243.2 USD / year
The Street Transportation Department is seeking a highly skilled and detail oriented Traffic Technology Systems Analyst to support the City's Traffic Operations Section. This position plays…
Added 41 mins ago
CT Technologist - Computed Tomography Technologist
Supplemental Health Care
Boston, MA
Associate’s or Bachelor’s degree from an accredited Radiologic Technology program
Added 44 mins ago
LV
GIS Developer (Option to Underfill)
Las Vegas Valley Water District
United States
- $113,486 USD / year
NOTE: The hiring department may consider applicants at the Associate level. If this job class is used to fill the position, the successful candidate will be hired on at the following…
Added 45 mins ago
Emergency Room Registered Nurse Summerfield FSED
HCA Healthcare
Summerfield, FL
Strong staffing Support when it matters most. Technology and tools that streamline patient monitoring and communication to help you work more efficiently. Robust supply chains to keep you…
Added 45 mins ago
Registered Nurse Charge Emergency Wekiva
HCA Healthcare
Apopka, FL
Strong staffing Support when it matters most. Technology and tools that streamline patient monitoring and communication to help you work more efficiently. Robust supply chains to keep you…
Added 45 mins ago
W
(USA) Freight Flow Associate
Walmart
SUNRISE, FL
- $20 to $28 USD / hour
…member and identifying member needs providing guidance and support to members regarding selfservice technology assisting members with purchasing decisions locating merchandise resolving…
Added 45 mins ago
Registered Nurse Case Manager PRN
HCA Healthcare
Sanford, FL
Strong staffing Support when it matters most. Technology and tools that streamline patient monitoring and communication to help you work more efficiently. Robust supply chains to keep you…
Added 45 mins ago
Manager Med Surg
HCA Healthcare
Fort Walton Beach, FL
Strong staffing Support when it matters most. Technology and tools that streamline patient monitoring and communication to help you work more efficiently. Robust supply chains to keep you…
Added 45 mins ago
W
P_0000242831 (USA) Personal Shopper Lead - Sam's
Walmart
Panama City, FL
- $21 to $29 USD / hour
…programs by training and providing resources to meet store associate needs assigning dutiesproviding feedback communicating goals and ensuring associate coverage at the ecommerce pickup…
Added 45 mins ago
PeopleShores ATC - Business Architecture Associate – Columbus/Tampa - NAELFY27
Accenture
St. Petersburg, FL
As Tech Associate, you’ll work alongside experienced architects and developers to help design, configure, and test technology solutions that solve real business challenges for our clients.…
Added 45 mins ago
Registered Nurse Outpatient Preadmissions
HCA Healthcare
Orlando, FL
Strong staffing Support when it matters most. Technology and tools that streamline patient monitoring and communication to help you work more efficiently. Robust supply chains to keep you…
Added 45 mins ago
Registered Nurse Cath Lab
HCA Healthcare
Orlando, FL
Strong staffing Support when it matters most. Technology and tools that streamline patient monitoring and communication to help you work more efficiently. Robust supply chains to keep you…
Added 45 mins ago
Registered Nurse ICU
HCA Healthcare
Orlando, FL
Strong staffing Support when it matters most. Technology and tools that streamline patient monitoring and communication to help you work more efficiently. Robust supply chains to keep you…
Added 50 mins ago
CH
Polysomnographic Technologist I (Part Time Nights)
Children’s Hospital of Orange County
United States
- Part-time
Preferred: Associate Degree. Some college course work or Allied Health course work with EEG or Sleep Laboratory experience preferred.
Added 57 mins ago
SA
Mild/Moderate, Teacher - Eligibility Pool - 2026-2027 School Year
Santa Ana Unified School District
Santa Ana, CA
- $72,692 to $142,258 USD / year
2. Cover Letter: Addressed to Jennifer Flores, Associate Superintendent of Human Resources
Added 59 mins ago
CD
Senior Tax Auditor
CA Department of Tax and Fee Administration
CA
- $6,646 to $8,740 USD / month
…possibility of lifelong career advancement along the way.The Associate Tax Auditor is responsible for independently working with moderate to difficult and complex appeals cases while under…
Added 1 hour ago
Retail Warehouse Associate
Best Buy
Gresham, OR
As a Retail Warehouse Associate, you’ll help us create great shopping experiences by keeping our sales floor stocked and preparing online orders to be shipped to customers’ homes. This…
Added 1 hour ago
Executive Assistant I
State Treasurer
Wake County, NC
…of Staff. This position provides high-level administrative support to the Chief of Staff and plays a critical role in ensuring the efficient operation of the executive…
Added 1 hour ago
PI
Freight Forwarder Accountant
Phoenix International Freight Services, Inc.
Itasca, IL
- $90,000 to $100,000 USD / year
…customer service is still delivered by great people. We invest in technology, but we never lose sight of the human side of logistics. Our clients know us because we answer the phone, solve…
Added 1 hour ago
Full Stack Developer
Delaware Nation Industries
Alexandria, VA
…management, analysis, reporting, and secure disposition, to support secure and effective application…
Added 1 hour ago
Associate Clinical Sales Specialist
Distalmotion SA
Remote, United States
…in medical devices, healthcare, and surgical robotics. The Associate Clinical Sales Specialist works closely with the commercial team to provide training, case coverage, and customer…

Midco

Business Support Technician

Sioux Falls, SD, United States

Apply About employer

Applications open in a new tab.

Job details

Working hours: 40 hours per week
Posting language: English
Posted: Oct 20, 2026

Original job description

### Work Location Type Remote ### Location(s) ### Job Description Job Summary: As a Business Support Technician (BST) at Midco, you will play a vital role in providing high-quality technical support and customer engagement across all interaction types. Depending on your level of experience and expertise, your responsibilities will range from basic technical support to advanced problem-solving and collaboration. You will foster client loyalty by consistently addressing commercial client issues related to Midco Services, ensuring exceptional service and satisfaction. Responsibilities: - Serve as the primary point of contact for clients, troubleshooting and resolving technical issues across a range of delivered products and managed services. - Thoroughly document each interaction, ensuring all technicians have up-to-date client notes. - Handle mindful escalations via work orders or Midcos Ticketing System for business clients experiencing service changes, trouble calls, or disconnects. - Cross-train as required, developing a broad set of skills to support client demand while staying current with Midcos expanding product offering. - Proactively engage with clients, streamlining issue resolution and minimizing their effort. - Maintain annual service requirements to interact effectively with business clients at all levels, as defined by leadership. - Utilize various communication channels, including email, chat, and social media, when interacting with clients. - Develop and maintain basic working knowledge of standard Midco Business services including, but not limited to, RF delivered Voice, Video, and Data. - Maintain a team-oriented atmosphere by collaborating with others to ensure best practices are being developed and followed for all interactions. - Prepare and execute orders as needed in assisting clients including, but not limited to, service changes, trouble calls, downgrades, and disconnects. - Model Midcos mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same. - Ensure customer privacy by adhering to Midcos privacy guidelines while actively following Midco policies and procedures. - Maintain reliable and predictable attendance as required by the position. - Perform other duties as assigned. Note: Management reserves the right to assign or reassign functions and responsibilities to this job description at any time. Required Qualifications: - High school diploma or equivalent (GED). - Basic typing, email and computer skills. - Proficient at using technology including the internet and applications. - Ability to adapt and excel in a fast-paced work environment. Preferred Qualifications: - Prior experience in the telecommunications industry. Position leveling will be assigned based upon required experience and training.* BST-Associate - 1 year of experience in technical support and customer engagement. - Strong communication skills, both verbal and written. BST-Professional - 6 months as a BST - Associate, or 2 years of equivalent experience. - Complete Jones NCTI Master Account Representative Certification within 12 months of obtaining role. - Excellent communication skills (written, verbal, active listening). - Advanced organizational skills for task management, workload prioritization, and meeting deadlines. - Demonstrated ability to advance in roles through promotions, increased responsibilities, or successful project completions is a plus. BST-Expert - 12 months as a BST - Professional, or minimum of 3 of equivalent experience. - Complete Jones NCTI Intro to Networking: Home and Peer-to-Peer Networks within 6 months of obtaining role. - Exceptional communication skills, capable of conveying technical infor ation through written, verbal, and active listening channels. - Advanced organizational skills for effective task management, workload prioritization, and meeting deadlines. - Strong problem-solving and collaboration abilities, fostering strategic alignment and cultivating strong relationships. - Demonstrated ability to advance in roles through promotions, increased responsibilities, or successful project completions. Work Environment: - Inbound and outbound call center environment, wearing a headset. - Extremely time sensitive to meet customer demand. - May be required to work in excess of 40 hours per week. - Most shifts are outside normal business hours, and include rotating holidays, evenings, and weekends as business demands. Physical Demands: - Heavy keyboard/mouse usage required with repetitive movements. - Must remain at your workstation for long periods of time. Mental Demands: - Ability to understand, follow and execute both routine and non-routine verbal and written instructions. - Proficiency in understanding problems and collaborating with others to find alternative solutions. - Clearly articulate instructions and expectations. - Skilled in focusing on the issue at hand without reacting emotionally. - Ability to de-escalate conflicts effectively. - Maintain availability and composure during periods of continuous, high interaction volume. - Adapt quickly to changing situations and client needs and effectively manage the stress of ongoing incoming interactions. ::: {style="width: 126.734px; padding-right: 15px; padding-le "} :::

Apply About employer

More about this job

Skills

Security guard licence
Technical support
Problem solving
Troubleshooting
Computer skills
Telecommunication industry
Active listening
Organizational skills
Manage schedule of tasks
Prioritization
Collaboration

Report this job