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Added 8 hours ago
Provider Contracting Specialist, Consultant
BSC
Rancho Cordova, CA · CA · Long Beach, CA · El Dorado Hills, CA · Redding, CA · Sacramento, CA · San Diego, CA · Woodland Hills, CA
The Provider Network Management team is responsible for provider contracting and network performance across California. The Provider Contracting Specialist, Consultant is accountable for…
Added 9 hours ago
IT Systems & Help Desk Specialist
Alan Biller
Menlo Park, CA
As a member of the Technology Group, the IT Systems & Help Desk Specialist serves as a primary day-to-day technology support resource for the firm. The role is principally focused on…
Added 10 hours ago
Senior Payroll Specialist
Express Employment Professionals
Newnan, GA
We are seeking a Senior Payroll Specialist with strong technical skills to support accurate and timely weekly payroll processing for a field population of 3,000+ multi-state hourly…
Added 10 hours ago
Technical Support Specialist
USA for UNHCR
Washington, DC
…support across staff and works closely with our Managed Services…
Added 11 hours ago
AL
Lead, Operations
AdaptHealth, LLC
Bremerton, WA
- $52,000 USD / year
Supervise and guide team members in daily operations and complex case resolution; serve as the primary escalation point for difficult issues and regulatory compliance questions.
Added 11 hours ago
Area Procurement Specialist
Waste Industries, LLC
Raleigh, NC · Southfield, MI · Houston, TX · Dallas, TX
Take a strategic approach to supplier relationship management and serve as an initial escalation point within their Area for issue resolution.
Added 11 hours ago
Concurrent Clinical Documentation Integrity (CDI) Specialist
Tufts Medicine
United States
…role do not include physician query follow up, physician or provider outreach, query escalation, query reconciliation, CDI/Coding reconciliation as those functions will be performed by a…
Added 12 hours ago
Information Technology (IT) Specialist
ECS FEDERAL LLC
Alexandria, VA
This position works with the Defense Information Systems Agency (DISA) Joint Service Provider (JSP) and headquarters communications staff to resolve user issues and coordinate support…
Added 12 hours ago
Customer Support Services Specialist
TriNet
Dunwoody, GA · Atlanta, GA
The role serves as the initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position…
Added 12 hours ago
AL
Lead, Operations
AdaptHealth, LLC
Bellingham, WA
- $52,000 USD / year
Supervise and guide team members in daily operations and complex case resolution; serve as the primary escalation point for difficult issues and regulatory compliance questions.
Added 13 hours ago
Senior Coding Auditor
AdventHealth
Altamonte Springs, FL
Supports and participates in coding and CDI escalation reviews, providing expert validation on complex cases
Added 13 hours ago
Client Support Specialist Team Lead
National Healthcare Solutions Group LLC
El Paso, TX
Serve as an escalation point for complex client, provider, broker, and internal operational issues.
Added 13 hours ago
Sales Operations Specialist
W Services Group LLC
Hauppauge, NY
…America. We have earned a reputation of being a high value provider and are best known for truly partnering with our clients in a highly collaborative environment. This level of partnership…
Added 13 hours ago
C-
IT Senior Support Specialist
Clarvida - Corporate
Remote, United States
- $32 to $38 USD / hour
The Information Technology Senior Support Specialist (U.S.-Based) provides advanced remote and hands-on support for Clarvida employees, offices, and field locations across the United…
Added 14 hours ago
Lead, Operations
AdaptHealth, LLC
Phoenix, AZ
Supervise and guide team members in daily operations and complex case resolution; serve as the primary escalation point for difficult issues and regulatory compliance questions.
Added 15 hours ago
B
Payment Conversion Specialist
Blend360
Remote, United States
- $40 USD / hour
Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel…
Added 15 hours ago
Care Coordinator Specialist
Westchester Medical Center
Margaretville, NY
The Care Coordination Specialist provides individualized patient navigation, referral management, scheduling coordination, and administrative support for the Hudson Valley Rural Cancer…
Added 15 hours ago
Care Coordinator Specialist
Westchester Medical Center
Margaretville, NY
The Care Coordination Specialist provides individualized patient navigation, referral management, scheduling coordination, and administrative support for the Hudson Valley Rural Cancer…
Added 16 hours ago
RH
Logistics Specialist
Revvity Health Sciences, Inc.
United States
- $61,500 to $70,000 USD / year
Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of…
Added 17 hours ago
Accounts Receivable Recovery Specialist
Watchtower Security LLC
Maryland Heights, MO
Watchtower Security is the nation's leading provider of all-inclusive, fully managed video surveillance solutions, exclusively dedicated to the multifamily housing industry. For over two…
Added 18 hours ago
Director, Information Technology
Campaign Legal Center Inc
Washington, DC
CLC technology is delivered through a hybrid model of cloud platforms, a managed service provider, and specialist consultants. The Director, in consultation with department heads across the…
Added 19 hours ago
IT Service Desk Specialist II
SIG SAUER
Newington, NH
Position Summary: The IT Service Desk Specialist II will provide advanced technical support to resolve escalated service issues. They act as a liaison between the IT Service Specialist I…
Added 19 hours ago
IT Service Desk Specialist II
SIG SAUER
Tualatin, OR
Position Summary: The IT Service Desk Specialist II will provide advanced technical support to resolve escalated service issues. They act as a liaison between the IT Service Specialist I…
Added 22 hours ago
Regional AR Lead
RS Group
Fort Worth, TX
RS is a high-service global product and service solutions provider for industrial customers, enabling them to operate efficiently and sustainably.
Added 2 days ago
Manager, 401(k) Client Services
ADP
Louisville, KY
Provides assistance to the 401(k) Plan Specialist regarding escalations and client problem resolution in the technical - compliance features of the 401(k) Plan.

Microsoft

Solution Engineering Manager - Cloud & AI

United States

$130,900 to $272,300 USD / year

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Job details

Pay: $130,900 to $272,300 USD / year
Apply by: Apr 28, 2027
Posting language: English
Posted: Oct 30, 2026

Original job description

Overview

In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance. Proactively identifies and engages with key customer technical decision makers and influencers while engaging sales team. Uses knowledge to build credibility with customers. Enables and empowers team to influence customer decisions and ensure technical wins by streamlining processes and managing the flow of wins, leveraging deep knowledge of processes. Leverages knowledge of resources. Ensures consistency and quality through capturing, sharing, and adherence of standards and best practices in customer engagements by implementing cross-functional initiatives to different channels across a subsidiary to drive consistency in technical approach and ensure customer technical experience across teams. Orchestrates team resources and coaches team to maximize impact of customer engagements and drive mid-to long-term strategy through cross-workload capacity planning, prioritization, and utilization of resources. Maximizes area-level capacity and capabilities by coaching team to grow partner network, identifying gaps and promoting Microsoft within the Microsoft ecosystem. Supports partner technical capacity by monitoring and analyzing resources through interactions, communicating with managers, and identifying new partnership opportunities to build subsidiary strategy. Coaches and provides support to team and across internal teams to define and execute strategy.

Responsibilities

Build Strategy

Builds competitive knowledge of team by enabling competitive learning and identifying experts to share knowledge. Enables team to share compete knowledge with internal teams and communities, influence compete strategies, and highlight Microsoft advantages during architecture and capability discussions. Acts as a subject matter expert on a particular competitive discipline(s).

Coaches and provides support to team and across internal teams to define and execute strategy. Proactively approaches customers to understand and identify cross-workload strategy opportunities. Engages internal teams to ensure capability to execute strategy.

Maintains communications with internal partners (e.g., Account Technology Unit [ATU], Customer Service Unit [CSU] manager, SSM) on highest potential customers to pre-align technical resources to customer and customer cases based on account planning and priorities, with the flexibility to realign to minimize orchestration and enable proactive engagements as needed.

Works with local marketing and account teams to shape strategic win and customer success plans and tailor to audience for the local markets using knowledge of Microsoft offerings, their context in the competitive landscape, and broader market trends. Ensures team is equipped to execute compete strategy, collaborating with cross-functional groups as needed. Where applicable, oversees team(s) in the building of consumption plans with moderately complex requirements in coordination with Partner and Industry Solutions Delivery teams after customer sign-off.

Education

Ensures team members participate in tech communities and drives feedback to improve overall team member experience and effectiveness at subsidiary level.

Acts as a technical thought leader by sharing best practices (e.g., architectures, materials) and regularly delivering content at Microsoft events (e.g., TechReady). Provides insight into how to identify opportunities to increase solutions/portfolio understanding, emphasizing continuous security enhancement and regulatory compliance.

Enables and empowers team to develop technical expertise and provide technical insights to internal teams. Acts as a role model by increasing own technical knowledge and serving as a respected technology leader to team. Provides insight onto Corporate, business and product groups, sales strategy, and business reviews for impact.

Leverage Partner Ecosystem

Supports partner technical capacity by monitoring and analyzing resources through interactions, communicating with managers, and identifying new partnership opportunities to build subsidiary strategy.

Maximizes area-level capacity and capabilities by coaching team to grow partner network, identifying gaps and promoting Microsoft within the Microsoft ecosystem (e.g., account teams). Raises escalations or alleviates blockers through collaboration with manager-level counterparts in cross-functional groups.

People Management

Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model: Live our culture. Embody our values. Practice our leadership principles. Coach: Define team objectives and outcomes. Enable success across boundaries. Help the team adapt and learn. Care: Attract and retain great people. Know each individual’s capabilities and aspirations. Invest in the growth of others.

Scale Customer Engagements

Proactively identifies and engages with key customer technical decision makers and influencers while engaging sales team. Coaches and enables team to identify and proactively engage with key customer technical decision makers and influencers to help unblock technical obstacles.

Enables and empowers team to influence customer decisions and ensure technical wins by streamlining processes and managing the flow of wins, leveraging deep knowledge of processes (e.g., Managed Service Provider [MSP], Managed Certified Professional [MCP]), tools, and programs (e.g., FastTrack, End Customer Investment Funds [ECIFs]). Aligns goals across solution areas and facilitates cross-selling with various workloads (e.g., Apps, Data and Infrastructure)

Leverages knowledge of resources (e.g., roles, Microsoft Technology Center [MTC], demo sites, virtual sites, Value Based Delivery [VBD], Customer Success Unit [CSU]) and owns resolution of technical and non-technical blockers by engaging other teams (e.g., engineering, Account Team Unit [ATU], Specialist Team Unit [STU]) and conveying impact. Anticipates and addresses future potential blockers based on needs. Identifies patterns of blockers within area of expertise and drives resolution through local and global escalation.

Uses knowledge of customer context, and deep technical, domain, and industry knowledge to build credibility with customers and act as a trusted advisor to assess and consult on their security needs.

Ensures consistency and quality through capturing, sharing, and adherence of standards and best practices in customer engagements by implementing cross-functional initiatives to different channels across a subsidiary to drive consistency in technical approach and ensure customer technical experience across teams.

Orchestrates team resources and coaches team to maximize impact of customer engagements and drive mid-to long-term strategy through cross-workload capacity planning, prioritization, and utilization of resources. Proactively plans team resources and influences future blueprints. Qualifies and prioritizes opportunities, and holds team accountable for maximizing selling time to achieve scorecard objectives and subsidiary strategy.

Solution Design and Proof

Applies advanced sales methodologies (e.g., challenger sales) and coaches team in guiding customers through digital transformation solutions, underscoring security improvements and using innovation to challenge solutions against changing technology (e.g., Power Apps).

Identifies new technical and business trends and needs, and identifies ideas that can be transformed into solutions that benefit customers/partners, serving as the voice of the customer (VOC) to Microsoft. Ensures input is utilized and solutions for the customer are established at the area level.

Coaches team to envision new and innovative solutions that use Microsoft technology to meet customer needs. Supports team in coordinating with stakeholders to develop solutions for complex sales scenarios. Ensures team capability to execute on those solutions.

Coaches team and oversees demonstrations (e.g., architectural design sessions, and proof of concept [POC] sessions, pilots, hackathons) of solutions based on multiple products and position solutions against competitors. Ensures demonstrations enable customers to identify and resolve technical issues with clear criteria and next steps that guarantee deployment of Microsoft technology.

Promotes adaptation and extension of architecture patterns to accommodate complex customer requirements and drive integration solutions for industry flavor.

Qualifications

Required Qualifications

Master's Degree in Computer Science, Information Technology, Business or related field AND 4+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR 7+ years technical pre-sales or technical consulting experience OR equivalent experience.

Other Requirements This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.

Preferred Qualifications

8+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.
6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
3+ years people management experience (including leading virtual teams).

Solution Engineering M5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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