Jobs in the United States

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CD
Tax Advisory Specialist
CA Department of Tax and Fee Administration
CA
- $8,052 to $10,079 USD / month
…imagined. You will be fully trained while receiving all the tools you need to perform your job well. You will also be given the opportunity of lifelong career advancement along the way. At…
Added 1 min ago
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Water/Wastewater Engineer
GPAC
Charlotte, NC
- $90,000 to $150,000 USD / year
Tech Skills: AutoCAD Civil 3D, GIS, WaterGEMS/SewerGEMS/InfoWorks, and other modeling tools.
Added 1 min ago
Senior Banker II - Old Middleton Rd and Midvale
Bank of America, National Association
United States
Manages risk in every business, product and service transaction leveraging available tools
Added 1 min ago
Senior Banker - Historic Mitchell St
Bank of America, National Association
United States
Manages risk in every business, product and service transaction leveraging available tools
Added 1 min ago
JC
Supply Chain & Operations Associate - June Start
Johnson Controls Inc.
United States
- $73,000 to $80,000 USD / year
Added 1 min ago
G
Civil Engineer (PE or EIT)
GPAC
Ann Arbor, MI
- $100,000 to $150,000 USD / year
Proficiency in AutoCAD Civil 3D and related design tools
Added 3 mins ago
BF
Item Data Coordinator
Blain's Farm & Fleet
Janesville, WI
- $19.5 to $21 USD / hour
Support continuous enhancement by identifying opportunities for improvement to data management processes and tools universally across all divisions
Added 4 mins ago
G
Senior Data Strategy & Analytics Specialist
Genentech
Boston, MA
- $107,400 to $199,400 USD / year
You champion the safe adoption of modern AI coding tools and LLM assistants (e.g., Claude Code, Copilot) to accelerate analytical workflows, while establishing practices to safeguard…
Added 8 mins ago
1099 - Professional Learning Consultant
EPS OPERATIONS, LLC
Remote, United States
You are responsible for ensuring you have the necessary tools to provide remote and in-person workshops and support, including a quality computer with Microsoft Office Suite installed,…
Added 9 mins ago
SA
Resource Analyst - Water Resources
San Antonio Water System
San Antonio, TX
- $62,109 to $106,538 USD / year
…planning, graphic design and presentation software, and internet…
Added 9 mins ago
SA
Manager - Business Analytics (Production Operations Support)
San Antonio Water System
San Antonio, TX
- $101,254 to $181,314 USD / year
Advanced working knowledge of Excel, SQL and business intelligence tools (e.g. Tableau).
Added 11 mins ago
Senior Development and Operations Engineer
Beth Israel Lahey Health, Inc.
United States
…and technologies on EPIC and/or other business intelligence…
Added 11 mins ago
M
Senior Technical Product Marketing Manager - Microsoft Copilot
Microsoft
WA · CA · GA · NY · Redmond, WA · Mountain View, CA · Atlanta, GA · Redmond · Mountain View · Atlanta · New York
- $106,400 to $222,600 USD / year
Use code, APIs, developer tools, and analytical workflows as needed to support product investigation and evaluation. Maintain clear documentation of findings.
Added 11 mins ago
Senior Product Manager, AI/ML
Google
Sunnyvale, CA · New York, NY
…solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as…
Added 11 mins ago
Technical Program Manager, Neutral Atoms, Quantum AI
Google
Boulder, CO
Experience managing dependencies and cross-functional interfaces, anticipate issues and propose solutions, and develop tools or processes.
Added 11 mins ago
Cyber Security ISSO
CACI International
Francis E. Warren AFB, WY
Oversee moderately complex infrastructure, including installing, configuring, testing, and maintaining operating systems, application software, and system management tools.
Added 11 mins ago
Tribal Water Engineer
Wind River Inter Tribal Council
Fort Washakie, WY
…comfortable with the use and application of computers and GIS mapping tools to water resource management and…
Added 12 mins ago
Facilities Coordinator
CBRE
Cheyenne, WY
…and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview…
Added 12 mins ago
A
Senior Cloud & Application Security Engineer
AXON-Networks
Irvine, CA
- $150,000 to $220,000 USD / year
Added 12 mins ago
EG
Staff AI & Data Engineer – Databricks
Eliassen Group
Cheyenne, WY
- $80 to $90 USD / hour
Build governed Unity Catalog functions and agent-ready tools and endpoints.
Added 12 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Cheyenne, WY
- $70 to $80 USD / hour
Use AI tools such as Claude to accelerate research, planning, communications, synthesis, and artifact development.
Added 12 mins ago
EG
QA Automation Engineer
Eliassen Group
Cheyenne, WY
- $75 to $82 USD / hour
Experience as an Automation Engineer using tools such as Selenium with Java or similar.
Added 12 mins ago
EG
Senior Solution Architect – Databricks, Data & AI
Eliassen Group
Cheyenne, WY
- $100 to $105 USD / hour
Added 12 mins ago
EG
Senior Python Developer
Eliassen Group
Cheyenne, WY
- $74 to $78 USD / hour
Our client seeks a Senior Python Developer to build and operate components of aSaaS risk and compliance AI platform. The role requires hands-on development across data ingestion, storage,…
Added 12 mins ago
Senior Security Assessor
Specialized Security Services, Inc. (S3 Security)
Plano, TX
Experience with performing cyber security assessments and familiarity with industry cyber security tools or experience auditing systems.

Microsoft

Senior Technical Support Engineer

TX, United States
NC, United States
Irving, TX, United States
Charlotte, NC, United States
Irving, United States
Charlotte, United States

$86,100 to $187,400 USD / year

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Job details

Pay: $86,100 to $187,400 USD / year
Apply by: May 3, 2027
Experience: OR 5+ years of technical support, technical consulting experience, or information technology experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Overview

MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. Within MCAPS - Core, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot, and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams, leveraging troubleshooting tools and practices.
Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools, driving Microsoft product improvements.

Qualifications

Required Qualifications:

Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience OR equivalent experience

Additional Required Qualifications:

Hands-on technical experience with at least one of the following Microsoft Azure AI technologies is required - Azure AI Foundry, Azure Machine Learning, Azure OpenAI, Azure Cognitive Services / Azure AI Services. Demonstrated experience deploying, configuring, troubleshooting, or supporting AI/ML solutions in Microsoft Azure environments.
Working knowledge of cloud architecture, REST APIs, authentication and authorization, networking, and application integration concepts.
Strong written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
Ability to collaborate effectively with engineering, product, and support teams and drive complex technical issues through resolution. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Technical Support Engineering IC4 - The typical base pay range for this role across the U.S. is USD $86,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $113,300 - $187,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Skills

Technical support
CSS
Troubleshoot
Problem solving
Collaboration
Research
Troubleshooting
Coaching
Process improvement
Computer science
Computer technology
Provide technical expertise
Microsoft Azure
Machine learning
ML
API development
Communication skills

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