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Added 12 mins ago
EG
QA Automation Engineer
Eliassen Group
Cheyenne, WY
- $75 to $82 USD / hour
Our client seeks a QA professional to conduct functional testing, load testing, usability testing, continuous integration, and code reviews. The role will contribute to requirement…
Added 16 mins ago
M
Senior Technical Support Engineer
Microsoft
TX · NC · Irving, TX · Charlotte, NC · Irving · Charlotte
- $86,100 to $187,400 USD / year
…with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot, and solve complex customer technical issues. This opportunity will allow…
Added 21 mins ago
Test Manager - Output/CCM/Document Management Systems
Jobgether
Remote, United States
You will coordinate testing activities across technical teams, business stakeholders, and project leadership, from initial planning through implementation.
Added 23 mins ago
CI
Embedded Controls Verification Engineer
Cintal, Inc.
Chillicothe, IL
- $80,000 to $105,000 USD / year
…agriculture, and medical. With our dedicated team of experienced technical professionals, Cintal aims to add value for its customers by leveraging advanced technologies to reduce product…
Added 23 mins ago
CI
Autonomous Systems Validation Engineer (MineStar Command)
Cintal, Inc.
Tucson, AZ
- $90,000 to $104,000 USD / year
…agriculture, and medical. With our dedicated team of experienced technical professionals, Cintal aims to add value for its customers by leveraging advanced technologies to reduce product…
Added 23 mins ago
Data Engineer
Bigbear.ai
Washington
BigBear.ai is hiring a Data Engineer to join our Data Architecture & Engineering team supporting mission-critical outcomes. In this role, you’ll build scalable, secure, and reliable data…
Added 33 mins ago
Senior Product Manager, Product Systems
Agoda
Chicago, IL
Added 37 mins ago
Emerging Technology Integration Engineer
Trinzic
Beavercreek Township, OH
We are seeking an experienced Emerging Technology Integration Engineer that provides technical and engineering support for Government-led prototyping initiatives involving next-generation…
Added 37 mins ago
Lead Engineer
E-Technologies Group, LLC
Pisgah, OH
Lead Engineer # Lead Engineer Employer: E Tech Group Location: West Chester, OH Department: Central Reference: 1453 At E Tech Group{rel="noopener noreferrer" target="_blank"} , joining our…
Added 37 mins ago
Senior Automation Engineer
E-Technologies Group, LLC
Pisgah, OH
Senior Automation Engineer # Senior Automation Engineer Employer: E Tech Group Location: West Chester. OH Department: Central Reference: 1454 At E Tech Group{rel="noopener noreferrer"…
Added 37 mins ago
Principal Communication/Navigation Engineer ISR/SOF WIU.009
Credence Management Solutions LLC
Wpafb, OH
…an immediate need for a Principal Communication/Navigation Engineer, supporting the Fixed Wing Modification Branch AFLCMC/WIU at Wright Patterson AFB, OH. This program focuses on…
Added 37 mins ago
Space Electronics Packaging and Mechanical Product Design and Analysis Engineer (Associate)
The Boeing Company
El Segundo, CA
…Electronics Packaging and Mechanical Product Design and Analysis Engineer (Level 2) to join us as part of our Electronics Packaging and Mechanical Product Design Team located in El Segundo,…
Added 37 mins ago
Space Electronics Packaging and Mechanical Product Design and Analysis Engineer (Subject Matter Expert)
The Boeing Company
El Segundo, CA
…Electronics Packaging and Mechanical Product Design and Analysis Engineer (Level 4) to join us as part of our Electronics Packaging and Mechanical Product Design Team located in El Segundo,…
Added 37 mins ago
Space Electronics Packaging and Mechanical Product Design and Analysis Engineer (Associate or Mid-level)
The Boeing Company
El Segundo, CA
…Electronics Packaging and Mechanical Product Design and Analysis Engineer (Level 2 or 3) to join us as part of our Electronics Packaging and Mechanical Product Design Team located in El…
Added 37 mins ago
Edison Works Design Engineer - Externals Mechanical Design
GE Aerospace
Evendale, OH
Activities contributing to the design and development of products, solutions and systems. Includes activities linked to technical improvement of existing products and components Impacts…
Added 37 mins ago
Software Lead Engineer
GE Aerospace
Evendale, OH
The Software Lead Engineer is the technical lead for embedded engine control software. You'll own the design of highly complex modules, critical components, or a whole software product, and…
Added 37 mins ago
Lead Rotor Mechanical Design Engineer
GE Aerospace
Evendale, OH
The Cold Section Design organization is responsible for the design, analysis, integration, and support of future military engine products. The Lead Engineer will own the design &…
Added 37 mins ago
Engineer 2-3, Resident - DTNA
BENDIX Commercial Vehicle Systems
Avon, OH
…national origin, disability, or status as a protected veteran. Engineer 2-3, Resident - DTNA LOCATION: Avon / Oregon (US-OR), United States | BRAND: Bendix | REQUISITION ID: 11856 | JOB…
Added 38 mins ago
Engineer: Motor Control - experienced (Aerospace)
PARKER HANNIFIN CORPORATION
Elyria, OH
…etc.). Essential Functions: Lead research, design, development, integration, and verification of high-reliability aerospace motor controller products, including brushless DC motor drive…
Added 38 mins ago
FMS Systems Engineer (Evergreen)
ODYSSEY SYSTEMS CONSULTING GROUP
Dayton, OH
FMS Systems Engineer (Evergreen) Job Locations US-OH-Dayton ID 2026-7799 Category Engineering Type Full Time Biweekly Hours 80 Location : Name Dayton OH Position Summary Evergreen…
Added 38 mins ago
Electrical/Avionics Systems Engineering Support - Journeyman
Oasis Systems, Inc.
Dayton, OH
Added 38 mins ago
Principal Software Engineer
Riverside Research Institute
Dayton, OH
Software Engineer Location US-OH-Beavercreek ID 2026-4457 Category Software Development Position Type Full Time Salary Riverside Overview Riverside Research is an independent National…
Added 38 mins ago
Principal Software Engineer
Riverside Research Institute
Dayton, OH
Software Engineer Location US-OH-Beavercreek ID 2026-4460 Category Research & Development Position Type Full Time Salary Riverside Overview Riverside Research is an independent National…
Added 38 mins ago
Network Systems Engineer
Modern Technology Solutions, Inc.
Dayton, OH
MTSI is seeking a Systems Engineer with a TS/SCI clearance to provide support to a Government Program Management Office/Program Manager at Wright-Patterson Air Force Base, OH. The Systems…
Added 39 mins ago
Software Engineer 2 - Mobile Developer (iOS & Android)
U.S. Bank
Cincinnati, OH
Consistently creates optimal design adhering to architectural best practices; considers scalability, reliability, and performance of systems/contexts affected when defining technical designs

Microsoft

Senior Technical Support Engineer

TX, United States
NC, United States
Irving, TX, United States
Charlotte, NC, United States
Irving, United States
Charlotte, United States

$86,100 to $187,400 USD / year

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Job details

Pay: $86,100 to $187,400 USD / year
Apply by: May 3, 2027
Experience: OR 5+ years of technical support, technical consulting experience, or information technology experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Overview

MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. Within MCAPS - Core, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot, and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams, leveraging troubleshooting tools and practices.
Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools, driving Microsoft product improvements.

Qualifications

Required Qualifications:

Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience OR equivalent experience

Additional Required Qualifications:

Hands-on technical experience with at least one of the following Microsoft Azure AI technologies is required - Azure AI Foundry, Azure Machine Learning, Azure OpenAI, Azure Cognitive Services / Azure AI Services. Demonstrated experience deploying, configuring, troubleshooting, or supporting AI/ML solutions in Microsoft Azure environments.
Working knowledge of cloud architecture, REST APIs, authentication and authorization, networking, and application integration concepts.
Strong written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
Ability to collaborate effectively with engineering, product, and support teams and drive complex technical issues through resolution. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Technical Support Engineering IC4 - The typical base pay range for this role across the U.S. is USD $86,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $113,300 - $187,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Skills

Technical support
CSS
Troubleshoot
Problem solving
Collaboration
Research
Troubleshooting
Coaching
Process improvement
Computer science
Computer technology
Provide technical expertise
Microsoft Azure
Machine learning
ML
API development
Communication skills

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