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Associate Electrical Engineer (Department of Utilities)
City of Sacramento
Sacramento, CA
- $47.05 to $66.2 USD / hour
The Associate Electrical Engineer is an advanced journey-level classification filled with multiple incumbents. Incumbents are responsible for performing assignments, projects, and programs…
Added 4 mins ago
LillyDirect Pharmacy Master Data Technical Lead
Lilly
Indianapolis, IN
8+ years of professional experience in data engineering or software engineering, including 3+ years as a tech lead, principal engineer, or senior individual contributor.
Added 5 mins ago
Principal CSV Engineer - Automation Engineering
Lilly
Indianapolis, IN · Lebanon, IN
This role will work as a member of the Automation Engineering Department at Eli Lilly, Foundry. The engineer will serve as a technical subject matter expert, providing automation support…
Added 21 mins ago
CP
Lead Site Reliability Engineer (Blockchain)
Cielo Projects
New York, NY
- $165,000 to $210,000 USD / year
We're partnering with Quant, a global leader in programmable money and blockchain-powered financial infrastructure, to hire a Lead Site Reliability Engineer (Blockchain).
Added 22 mins ago
Senior Manufacturing Engineer, Welding and Automation - Leeds, AL
Hubbell Incorporated
Leeds, AL
The Senior Manufacturing Engineer is a leadership role responsible for designing, developing, and improving manufacturing processes, systems, and methods to optimize production and enhance…
Added 25 mins ago
CADD Manager/Senior Designer
Atlas
Plymouth Meeting, PA · PA
We are seeking a CADD Manager/Senior Designer (ENG Design Technician 4) to join our Plymouth Meeting, PA team! Come join us!
Added 33 mins ago
Snr Cybersecurity Consultant Engineer (Architecture, Infrastructure and Remediation)
LevelBlue LLC
United States
LevelBlue’s Professional Services Organization is hiring a Senior Cybersecurity Consultant for client-facing delivery across SIEM engineering, Microsoft security advisory and…
Added 2 hours ago
Staff Customer Reliability Engineer
Sysdig
Remote, United States
Act as the senior technical owner for the most complex, high-severity, and strategically important customer issues.
Added 3 hours ago
SC
Principal Consultant
Softchoice Corporati
Denver, CO
- $158,720 to $198,400 USD / year
As the Solution Lead, you are the senior-most technical and delivery authority for multi-cloud engagements spanning Amazon Web Services, Microsoft Azure, and Google Cloud Platform. You are…
Added 3 hours ago
SC
Principal Consultant
Softchoice Corporati
Denver, CO
- $158,720 to $198,400 USD / year
As the Solution Lead, you are the senior-most technical and delivery authority for multi-cloud engagements spanning Amazon Web Services, Microsoft Azure, and Google Cloud Platform. You are…
Added 3 hours ago
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Controls Engineer Manager
GPAC
Appleton, WI
- $105,000 to $135,000 USD / year
An established, privately held manufacturer of custom automation and material-handling equipment is seeking a hands-on Controls Engineer who is ready to take the next step in their career.
Added 3 hours ago
CC
Senior Applications Security Engineer, AI & Automation Development
Centene Corporation
Jefferson City, MO
- $87,000 to $161,300 USD / year
Position Purpose: Builds, secures, and supports the automation, AI, and development capabilities used across Security Defense Technologies (SDT). This engineer will join the Defense…
Added 4 hours ago
HH
Senior Software Engineer, App Enablement
Hinge Health
San Francisco, CA
- $158,000 to $217,000 USD / year
As a Senior Software Engineer on App Enablement, you’ll contribute across mobile release operations and platform engineering, with your focus shifting between them as team priorities…
Added 4 hours ago
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Senior Technical Support Engineer
Microsoft
TX · NC · Irving, TX · Charlotte, NC · Irving · Charlotte
- $86,100 to $187,400 USD / year
…people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot, and solve complex customer technical issues. This opportunity will…
Added 4 hours ago
Senior Product Manager, Product Systems
Agoda
Chicago, IL
As Senior Product Manager, Product Systems, your product is how our product organization works. You'll design and build the systems, data and AI workflows behind our core loops: from idea…
Added 4 hours ago
Senior Automation Engineer
E-Technologies Group, LLC
Pisgah, OH
Senior Automation Engineer # Senior Automation Engineer Employer: E Tech Group Location: West Chester. OH Department: Central Reference: 1454 At E Tech Group{rel="noopener noreferrer"…
Added 4 hours ago
Senior Remote Services Engineer
Honeywell Technologies
Independence, OH
As a Senior Remote Services Engineer here at Honeywell, you will play a critical role in delivering expert remote technical support and services to our customers. You will leverage your…
Added 4 hours ago
Senior Refrigeration Engineer
YOH SERVICES LLC
Darbydale, OH
Added 4 hours ago
Senior IS Systems Administrator
Modern Technology Solutions, Inc.
Dayton, OH
The Senior Systems Administrator develops and maintains all systems, applications, security and network configurations.Responsible for installing new software releases, system upgrades,…
Added 4 hours ago
Sr Technical Security Product Owner (DevSecOps Engineering)
Humana
Columbus, OH
The Senior Technical Product Owner serves as the voice of the developer community and IT customer within our DevSecOps Engineering team, ensuring backlog priorities trace to initiative…
Added 5 hours ago
M
Senior Solution Engineer - Security
Microsoft
United States
- $106,400 to $222,600 USD / year
We are looking for a Senior Solution Engineer Security with a drive to help solve complex security challenges for our K-12 and Community Colleges, enabling them to help modernize their…
Added 5 hours ago
M
Principal Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
…for decades to come. We are looking for Principal Software Engineer to join our…
Added 5 hours ago
O
Software Development Engineer I, Tools
Optimum
Bethpage, NY
- $83,538 to $137,241 USD / year
This is an excellent opportunity for an early-career engineer interested in applying software development, automation, AI-assisted development, systems integration, and problem-solving to…
Added 5 hours ago
Senior Cloud Platform and DevSecOps Engineer - TS/SCI with Polygraph
GD Information Technology, Inc.
United States
8+ years of cloud, platform, systems, or DevSecOps engineering experience, including 3+ years delivering production platform automation.
Added 5 hours ago
J
Sr Cyber Engineer
Jobgether
Remote, United States
- $120,500 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Cyber Engineer based in the United States.

Microsoft

Senior Technical Support Engineer

TX, United States
NC, United States
Irving, TX, United States
Charlotte, NC, United States
Irving, United States
Charlotte, United States

$86,100 to $187,400 USD / year

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Job details

Pay: $86,100 to $187,400 USD / year
Apply by: May 3, 2027
Experience: OR 5+ years of technical support, technical consulting experience, or information technology experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Overview

MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. Within MCAPS - Core, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot, and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams, leveraging troubleshooting tools and practices.
Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools, driving Microsoft product improvements.

Qualifications

Required Qualifications:

Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience OR equivalent experience

Additional Required Qualifications:

Hands-on technical experience with at least one of the following Microsoft Azure AI technologies is required - Azure AI Foundry, Azure Machine Learning, Azure OpenAI, Azure Cognitive Services / Azure AI Services. Demonstrated experience deploying, configuring, troubleshooting, or supporting AI/ML solutions in Microsoft Azure environments.
Working knowledge of cloud architecture, REST APIs, authentication and authorization, networking, and application integration concepts.
Strong written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
Ability to collaborate effectively with engineering, product, and support teams and drive complex technical issues through resolution. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Technical Support Engineering IC4 - The typical base pay range for this role across the U.S. is USD $86,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $113,300 - $187,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Skills

Technical support
CSS
Troubleshoot
Problem solving
Collaboration
Research
Troubleshooting
Coaching
Process improvement
Computer science
Computer technology
Provide technical expertise
Microsoft Azure
Machine learning
ML
API development
Communication skills

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