Jobs in the United States

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Added 4 mins ago
Associate Software Engineer
Highmark Health
Cheyenne, WY
This job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. Responsible for…
Added 4 mins ago
Network Operations Engineer
Meta
Cheyenne, WY
Meta is seeking a Network Operations Engineer to join our Edge and Network Services (ENS) Foundation NetOps team. In this role, you will utilize your knowledge in hyperscale data center…
Added 4 mins ago
EG
Staff AI & Data Engineer – Databricks
Eliassen Group
Cheyenne, WY
- $80 to $90 USD / hour
Our client is seeking a highly experienced Staff AI & Data Engineer to design and build enterprise-grade data and AI solutions on Databricks. This hands-on role focuses on strengthening the…
Added 4 mins ago
EG
QA Automation Engineer
Eliassen Group
Cheyenne, WY
- $75 to $82 USD / hour
Our client seeks a QA professional to conduct functional testing, load testing, usability testing, continuous integration, and code reviews. The role will contribute to requirement…
Added 5 mins ago
HH
Senior Software Engineer, App Enablement
Hinge Health
San Francisco, CA
- $158,000 to $217,000 USD / year
Hinge Health’s mobile app reaches members through a production system spanning code integration, mobile builds, release candidates, app-store submission, and phased rollout. App Enablement…
Added 9 mins ago
M
Senior Technical Support Engineer
Microsoft
TX · NC · Irving, TX · Charlotte, NC · Irving · Charlotte
- $86,100 to $187,400 USD / year
…delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot, and solve complex customer technical issues. This opportunity will allow you to accelerate…
Added 9 mins ago
Space Electronics Packaging and Mechanical Product Design and Analysis Engineer (Associate)
The Boeing Company
El Segundo, CA
…Electronics Packaging and Mechanical Product Design and Analysis Engineer (Level 2) to join us as part of our Electronics Packaging and Mechanical Product Design Team located in El Segundo,…
Added 9 mins ago
Space Electronics Packaging and Mechanical Product Design and Analysis Engineer (Subject Matter Expert)
The Boeing Company
El Segundo, CA
…Electronics Packaging and Mechanical Product Design and Analysis Engineer (Level 4) to join us as part of our Electronics Packaging and Mechanical Product Design Team located in El Segundo,…
Added 9 mins ago
Space Electronics Packaging and Mechanical Product Design and Analysis Engineer (Associate or Mid-level)
The Boeing Company
El Segundo, CA
…Electronics Packaging and Mechanical Product Design and Analysis Engineer (Level 2 or 3) to join us as part of our Electronics Packaging and Mechanical Product Design Team located in El…
Added 13 mins ago
Test Manager - Output/CCM/Document Management Systems
Jobgether
Remote, United States
The position may potentially be combined with a 50% Test Engineer assignment.
Added 15 mins ago
CI
Autonomous Systems Validation Engineer (MineStar Command)
Cintal, Inc.
Tucson, AZ
- $90,000 to $104,000 USD / year
…advanced technologies to reduce product costs, shorten design and development lead times, and accelerate the introduction of high-quality products to the…
Added 15 mins ago
Data Engineer
Bigbear.ai
Washington
Experience with API development and integration.
Added 29 mins ago
Senior Automation Engineer
E-Technologies Group, LLC
Pisgah, OH
Senior Automation Engineer # Senior Automation Engineer Employer: E Tech Group Location: West Chester. OH Department: Central Reference: 1454 At E Tech Group{rel="noopener noreferrer"…
Added 29 mins ago
Space Electronics Packaging and Mechanical Product Design and Analysis Engineer (Associate)
The Boeing Company
El Segundo, CA
…Electronics Packaging and Mechanical Product Design and Analysis Engineer (Level 2) to join us as part of our Electronics Packaging and Mechanical Product Design Team located in El Segundo,…
Added 29 mins ago
Space Electronics Packaging and Mechanical Product Design and Analysis Engineer (Subject Matter Expert)
The Boeing Company
El Segundo, CA
…Electronics Packaging and Mechanical Product Design and Analysis Engineer (Level 4) to join us as part of our Electronics Packaging and Mechanical Product Design Team located in El Segundo,…
Added 29 mins ago
Space Electronics Packaging and Mechanical Product Design and Analysis Engineer (Associate or Mid-level)
The Boeing Company
El Segundo, CA
…Electronics Packaging and Mechanical Product Design and Analysis Engineer (Level 2 or 3) to join us as part of our Electronics Packaging and Mechanical Product Design Team located in El…
Added 31 mins ago
Principal Software Engineer
Riverside Research Institute
Dayton, OH
Software Engineer Location US-OH-Beavercreek ID 2026-4460 Category Research & Development Position Type Full Time Salary Riverside Overview Riverside Research is an independent National…
Added 31 mins ago
Software Engineer 2 - Mobile Developer (iOS & Android)
U.S. Bank
Cincinnati, OH
This position will be responsible for the analysis, design, testing, development, and maintenance of best-in-class software experiences. The candidate is a self-motivated individual who can…
Added 32 mins ago
EG
Data Engineer
Eliassen Group
Cincinnati, OH
- $55 to $60 USD / hour
Our client seeks a Data Engineer to design, build, and support scalable, production-ready data solutions using Snowflake, dbt, SQL, and related enterprise technologies. The role translates…
Added 32 mins ago
EG
Staff AI & Data Engineer – Databricks
Eliassen Group
Columbus, OH
- $80 to $90 USD / hour
Our client is seeking a highly experienced Staff AI & Data Engineer to design and build enterprise-grade data and AI solutions on Databricks. This hands-on role focuses on strengthening the…
Added 32 mins ago
EG
QA Automation Engineer
Eliassen Group
Columbus, OH
- $75 to $82 USD / hour
Our client seeks a QA professional to conduct functional testing, load testing, usability testing, continuous integration, and code reviews. The role will contribute to requirement…
Added 39 mins ago
Sentinel - Principal / Sr Principal Systems Engineer - 19242*
CORP-Corporate Office
United States
Northrop Grumman Defense Systems is seeking a Principal Systems Engineer/Sr. Principal Systems Engineer. This opening is in Roy, UT and will support the Sentinel Program. Northrop Grumman…
Added 45 mins ago
Lead Systems Design Engineer
Jobgether
Remote, United States
We are looking for an experienced Lead Systems Design Engineer to drive the development and implementation of firmware for next-generation data center GPU products.
Added 45 mins ago
Lead AI Engineer
Jobgether
Remote, United States
We are seeking an experienced Lead AI Engineer to drive the design, development, and deployment of advanced generative AI and agentic systems supporting mission-critical government…
Added 45 mins ago
J
Full-Stack Platform Engineer
Jobgether
Remote, United States
- $190,000 to $215,000 USD / year
You will also drive secure software development practices, DevSecOps automation, and the integration of AI and machine learning capabilities.

Microsoft

Senior Technical Support Engineer

TX, United States
NC, United States
Irving, TX, United States
Charlotte, NC, United States
Irving, United States
Charlotte, United States

$86,100 to $187,400 USD / year

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Job details

Pay: $86,100 to $187,400 USD / year
Apply by: May 3, 2027
Experience: OR 5+ years of technical support, technical consulting experience, or information technology experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Overview

MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. Within MCAPS - Core, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot, and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams, leveraging troubleshooting tools and practices.
Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools, driving Microsoft product improvements.

Qualifications

Required Qualifications:

Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience OR equivalent experience

Additional Required Qualifications:

Hands-on technical experience with at least one of the following Microsoft Azure AI technologies is required - Azure AI Foundry, Azure Machine Learning, Azure OpenAI, Azure Cognitive Services / Azure AI Services. Demonstrated experience deploying, configuring, troubleshooting, or supporting AI/ML solutions in Microsoft Azure environments.
Working knowledge of cloud architecture, REST APIs, authentication and authorization, networking, and application integration concepts.
Strong written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
Ability to collaborate effectively with engineering, product, and support teams and drive complex technical issues through resolution. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Technical Support Engineering IC4 - The typical base pay range for this role across the U.S. is USD $86,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $113,300 - $187,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Skills

Technical support
CSS
Troubleshoot
Problem solving
Collaboration
Research
Troubleshooting
Coaching
Process improvement
Computer science
Computer technology
Provide technical expertise
Microsoft Azure
Machine learning
ML
API development
Communication skills

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