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Senior Software Development Engineer in Test (SDET)
Jobgether
Remote, United States
- $70,000 to $80,000 USD / year
…all applications and next steps. Our partner is looking for a Senior Software Development Engineer in Test (SDET) based in the United…
Added 1 day ago
M
Senior Software Engineer
Microsoft
United States
- $119,800 to $261,000 USD / year
As a Senior Software Engineer, you will lead the design and development of a new solution that orchestrates Virtual Machine Scale Sets across Azure regions. The solution will help…
Added 1 day ago
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Senior Technical Support Engineer
Microsoft
United States
- $86,100 to $187,400 USD / year
Automation (PowerShell and/or Python, Java, or a similar language, can be a beginner to intermediate level)
Added 1 day ago
M
Senior Software Engineer - Minecraft
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
The Mojang Player Operations team is looking for a Senior Software Engineer to help drive innovation in Trust and Safety. Our team is accountable for ensuring our players have a world-class…
Added 1 day ago
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Software Engineer II
Microsoft
WA · Redmond, WA · Redmond
- $102,100 to $219,200 USD / year
…coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or…
Added 1 day ago
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Principal Software Engineer
Microsoft
United States
- $142,800 to $304,200 USD / year
…coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or…
Added 1 day ago
Senior Software Engineer (CCC Auto / Agentic)
EvolutionIQ
Remote, United States
As a Senior Software Engineer - Agentic you will build the event-driven systems that keep claims moving for our customers, connecting our AI agents to the rest of CCC. When these systems…
Added 1 day ago
Senior Software Engineer / Stennis, MS
Radiance Technologies
Bay Saint Louis, MS
…Technologies a great place to work and succeed. The Software Engineer will advance the capabilities of the Naval Research Lab (NRL) by providing software design, development, and…
Added 1 day ago
Senior Software Engineer / Stennis, MS
Radiance Technologies
Bay Saint Louis, MS
…Technologies a great place to work and succeed. The Software Engineer will advance the capabilities of the Naval Oceanographic Office (NAVOCEANO) by providing software design, development,…
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Senior Engineer Full-Stack Ground Software Developer
BAE Systems
Fairborn, OH
Modeling, planning, or scheduling software development in languages such as Java, C , or Python
Added 1 day ago
Senior Quality Engineer IV - 3057501
Apex Systems, Inc.
Cincinnati, OH
Added 1 day ago
Senior AWS Site Reliability Engineer (SRE) **
CGI Technologies and Solutions, Inc.
Lafayette, LA
The engineer will work across a broad AWS ecosystem and use Terraform, Python or Java, Jenkins, GitLab, Splunk, SignalFx, OpenTelemetry, and related technologies to automate infrastructure…
Added 1 day ago
Senior DevOps Engineer
CGI Technologies and Solutions, Inc.
Lafayette, LA
We CGI is looking for a Senior DevOps Engineer with strong hands-on experience in Kubernetes or OpenShift, Jenkins, and Groovy based Jenkins libraries, to join our fast paced and dynamic…
Added 1 day ago
Senior Software Integration Engineer (on-site)
RTX Corporation
state college, PA
…complex problems and create a safer, more connected world. As a Senior Software Integration Engineer on the Enterprise Mission Integration & Test (EMIT) program, you will join a dynamic…
Added 1 day ago
Test Engineer/Quality Assurance
Nightwing
Ft George G Meade, MD
The Senior Test Engineer/Quality Assurance professional leads testing strategy implementation and ensures software quality through comprehensive test automation and quality assurance…
Added 1 day ago
Senior Security Engineer, Product Security
Komodo Health
United States
Engineering depth: 6+ years in software or security engineering, 3+ of them in application or product security, shipping production code in Python, TypeScript, Go or Java.
Added 1 day ago
Data Operations Engineer (Hybrid) - 30862
Huntington Ingalls Industries
Fort Meade, MD
Scripting for Automation: Ability to utilize scripting languages (e.g., Python or Java) to implement shared libraries that automate repetitive tasks and improve operational efficiency.
Added 1 day ago
Senior DevSecOps Platform Engineer
CGI Technologies and Solutions, Inc.
Baltimore, MD
CGI is seeking a Senior DevSecOps Platform Engineer to build, evolve, and set direction for enterprise shared services platforms that support development teams across a large federal…
Added 1 day ago
Software Engineer, Senior Lead
TCC Toyota Motor Credit Corporation Company
Plano, TX
…and instrumentation by utilizing programming languages like Java, Python, SQL, and a variety of AWS tools and…
Added 1 day ago
Electronic Engineer - SW Infrastructure
Northrop Grumman
San Diego
Experience in hands-on SW development with Python, Java, C++, and/or MATLAB to enable the exploitation of large sets of data.
Added 1 day ago
Sentinel Sr Principal Software Engineer - 20459
Northrop Grumman
Roy
…and processes. Program systems in languages including C, C++, Java, and…
Added 1 day ago
Senior Principal Software Application Security
The Huntington National Bank
Remote, United States
Experience developing solutions using multiple programming languages such as Python, Java, C#, JavaScript/TypeScript, Go, SQL, PowerShell, and scripting languages.
Added 1 day ago
Senior Azure Cloud Engineer
East Peoria, IL · Nashville, TN · Irving, TX
We are currently seeking a Senior Azure Cloud Engineer to join the Enterprise Cloud Adoption team within Caterpillar Information Technology Division to support IaaS workloads. If you want…
Added 1 day ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Montpelier, VT
10+ years of professional experience coding in commonly used languages like Go, Java, JavaScript/Typescript, Python, Rust, C#, Scala
Added 1 day ago
2027 Summer Intern: Software Engineer
Spectrum
Englewood, CO
Coding: Python, C, Java, Jason. UX/UI design experience, application development (including Android) experience, Telecom: theoretical knowledge (LTE, 5G, 6G) preferred but not mandatory,

Microsoft

Senior Technical Support Engineer

United States

$86,100 to $187,400 USD / year

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Job details

Pay: $86,100 to $187,400 USD / year
Apply by: May 1, 2027
Experience: OR 5+ years of technical support, technical consulting experience, or information technology experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Overview

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Sr Technical Support Engineer, you will own, troubleshoot, and solve highly complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and further deepen your technical proficiency – becoming a product go‑to person.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Scope customer security incidents
Understand and identify indicators of attack and indicators of compromise
Analyse incident data from threat analytics tools
Collaborate with the Security and Threat Intelligence teams by providing indicators of compromise and samples of malware from the customer’s environment
Coordinate a response to the security incident with other Microsoft security and consulting teams.
Develop, document, and implement runbooks, capabilities, and techniques for Incident Response
Perform security triage and analysis on endpoint, server and network infrastructure.
Perform activities necessary for immediate containment and short-term resolution of incidents.
Maintain current knowledge and understanding of the threat landscape, emerging security threats, and vulnerabilities
Investigate root cause of complex security incidents
Maintain a high level of confidentiality
Participate in the on-call rotation as required

Qualifications

Required Qualifications:

Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience OR equivalent experience

Additional Required Qualifications:

Hands-on experience in customer-facing roles (Customer support experience is preferred).
Experience in Cybersecurity and Security Incident Response.
Ability to manage complex Incident Response situations with a focus on deep technical troubleshooting and empathetic customer engagement.
Practical experience troubleshooting Network, Windows Server, Windows Client, and Active Directory environments.
Working knowledge of Entra ID and Microsoft 365 management and troubleshooting experience.
Experience supporting large and complex geographically distributed enterprise environments with 1000+ users.
Bachelor's degree in Computer Science, Information Technology (IT), or related field AND demonstrated experience of technical support, technical consulting experience, or information technology experience.

Additional or Preferred Qualifications:

Experience in Security Incident Response with recent operational security experience (Indicator of Attack / Indicator of Compromise deep investigation, On-Premises data and Cloud log investigation, Malware Analysis, Threat Analytics, Threat Intelligence, endpoint security, etc.)
Experience in Network Security Administration, and/or Systems Administration with experience in Windows Server, Windows Client, and Active Directory Administration
Experience in Cloud investigations with Entra ID, Microsoft 365 and Microsoft Defender solutions
Experience with any Microsoft Defender solutions
Experience in Azure Identity management and troubleshooting
Kusto Query Language knowledge
Cloud experience with any of the major cloud providers, including cloud security, networking, and migration of multi-cloud or hybrid deployments
Automation (PowerShell and/or Python, Java, or a similar language, can be a beginner to intermediate level)
Preferred IT Industry certifications (Microsoft Certifications On-Prem or Cloud, SANS GCIH, CISSP, CEH, Amazon AWS, etc.)

Language Qualification:

Required:

English: Confident proficiency in reading, writing, and speaking, particularly for technical troubleshooting and customer communication.

Good to Have (Not Required):

Spanish
Portuguese
French

Other Requirements Ability to meet Microsoft, customer, and/or government security screening requirements is required for this role. These requirements include, but are not limited to, the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. This role supports United States federal, state, and/or local government agency customers and is subject to citizenship-based restrictions where required or permitted by law. To meet this legal requirement, citizenship will be verified via a valid passport.

Technical Support Engineering IC4 - The typical base pay range for this role across the U.S. is USD $86,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $113,300 - $187,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Skills

Technical support
CSS
Troubleshoot
Problem solving
Collaboration
Research
Incident response
Security threats
Confidentiality
Computer science
Computer technology
Provide technical expertise
Customer service
Cybersecurity
Troubleshooting
Microsoft Windows Server
Microsoft Windows
Microsoft Active Directory
Microsoft 365
System administration
Microsoft Azure
Microsoft PowerShell
Python
Oracle Java
CISSP
AWS
Communication skills

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