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Customer Success Account Manager
Microsoft
United States
- $86,100 to $169,800 USD / year
We are currently looking for Customer Success Account Manager professionals to join our teams across various business groups, for varying customer sizes, in our enterprise, regulated, and…
Added 2 mins ago
Scrum Master
S&P OPCO LLC
NY · Princeton, NJ
…methodologies starting with mindset shift to deliver prioritized business value. This person will be responsible to facilitate one to two Scrum teams with focus on team dynamics, continuous…
Added 2 mins ago
Sales Manager
Ulta Beauty, Inc.
Richmond, TX
The Sales Manager (SM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales…
Added 2 mins ago
UB
Operations Manager
Ulta Beauty, Inc.
Elk Grove, CA
- $28 to $35 USD / hour
The Operations Manager (OM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales…
Added 2 mins ago
Merchandise Manager
Ulta Beauty, Inc.
Palestine, TX
The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line…
Added 2 mins ago
General Manager
Ulta Beauty, Inc.
Scottsdale, AZ
The General Manager (GM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales…
Added 2 mins ago
UB
General Manager
Ulta Beauty, Inc.
Sherman Oaks, CA
- $42 to $58 USD / hour
The General Manager (GM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales…
Added 2 mins ago
UB
Lead Cashier
Ulta Beauty, Inc.
Las Vegas, NV
- $15.5 to $21 USD / hour
The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in…
Added 2 mins ago
UB
Merchandise Manager
Ulta Beauty, Inc.
Syracuse, NY
- $19 to $26.5 USD / hour
The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line…
Added 2 mins ago
Experience Manager
Ulta Beauty, Inc.
Pensacola, FL
The Experience Manager (EM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales…
Added 2 mins ago
Operations Manager
Ulta Beauty, Inc.
Buckeye, AZ
The Operations Manager (OM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales…
Added 2 mins ago
Lead Cashier
Ulta Beauty, Inc.
Woodstock, GA
The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in…
Added 2 mins ago
Lead Cashier
Ulta Beauty, Inc.
Farmington, UT
The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in…
Added 11 mins ago
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Case Manager-Alura (90393)
HomeFirst
San Jose, CA
- $33.17 USD / hour
The Case Manager will work in partnership with program participants to develop individualized housing plans that include personal goals the participant may have in their journey to…
Added 11 mins ago
M
Business Program Management
Microsoft
WA · Redmond, WA · Redmond
- $97,600 to $206,400 USD / year
We are seeking a Business Program Manager to own assignment operations and improvement for a delivery business unit within the Central Assignment function. You will translate business…
Added 11 mins ago
M
Senior Program Manager, Global Workplace Services
Microsoft
WA · Redmond, WA · Redmond
- $97,600 to $206,400 USD / year
The Senior Program Manager, Global Workplace Services (GWS), is responsible for designing, running, and improving the centralized rhythm of business and performance system that supports GWS…
Added 32 mins ago
Inert Process Engineering First Line Manager (Manufacturing Manager 3)
Los Alamos National Laboratory
Los Alamos, NM
The successful First Line Manager will provide effective personnel management while leading Process Engineering activities. Process Engineering is tasked with the development,…
Added 32 mins ago
Work Execution Manager (Maintenance Manager 3)
Los Alamos National Laboratory
Los Alamos, NM
As the Work Execution Manager (WEM), you will provide technical leadership and day-to-day management for the Workplace Experience work execution team. This highly visible position requires…
Added 32 mins ago
Earth & Environmental Sciences Deputy Division Leader (R&D Manager 5)
Los Alamos National Laboratory
Los Alamos, NM
Working alongside the Division Leader, the successful Deputy Division Leader candidate will be committed to scientific excellence, have direct responsibility for significant elements of the…
Added 32 mins ago
Manager of Projects 3
Los Alamos National Laboratory
Los Alamos, NM
…senior ALDPI leadership. Additionally, you will contribute to business development efforts by presenting the organization's capabilities and supporting opportunities for future…
Added 32 mins ago
Radiation Protection Manager 4 (Group Leader)
Los Alamos National Laboratory
Los Alamos, NM
…standards of implementation of the LANL Radiation Protection Program using cost effective strategies. You will help develop and achieve RPP Division organizational goals for programmatic,…
Added 42 mins ago
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FLEX Manager, Hotel Transitions
Marriott
Bethesda, MD
- $31.73 to $49.95 USD / hour
The FLEX Manager, Hotel Transitions will support the successful execution of transitioning hotels across all Marriott International brands in the US & Canada with a focus on Hotel…
Added 42 mins ago
Merrill Advisor Development Program - Financial Advisor: Greater Maryland Market
Bank of America
North Bethesda, MD · Frederick, MD · Annapolis, MD · Easton, MD
…of flexibility based on role-specific responsibilities and business…
Added 43 mins ago
Branch Manager - South Central Maryland District
Wells Fargo
BALTIMORE, MD · LINTHICUM HEIGHTS, MD · PASADENA, MD · HANOVER, MD · SEVERNA PARK, MD · GLEN BURNIE, MD · ANNAPOLIS, MD · SEVERN, MD
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 43 mins ago
Merrill Advisor Development Program - Financial Advisor: Baltimore & Associates Market
Bank of America
Baltimore, MD · Hunt Valley, MD · Towson, MD
…of flexibility based on role-specific responsibilities and business…

Microsoft

Senior Program Manager, Global Workplace Services

WA, United States
Redmond, WA, United States
Redmond, United States

$97,600 to $206,400 USD / year

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Job details

Pay: $97,600 to $206,400 USD / year
Apply by: May 5, 2027
Posting language: English
Posted: Nov 6, 2026

Original job description

Overview

The Senior Program Manager, Global Workplace Services (GWS), is responsible for designing, running, and improving the centralized rhythm of business and performance system that supports GWS business priorities, Leadership Team, and central office. The role translates business strategy and stakeholder needs into clear program plans, requirements, and success measures, as well as manages special projects on behalf of the GWS VP (Vice President) and Americas GM (General Manager).

The Senior Program Manager conducts analysis to identify opportunities, define scope, evaluate business value, and recommend solutions. Additionally, partnering across functions such as GWS global teams, Finance, and OCFO (Office of the Chief Financial Officer) to align stakeholders, establish plans of record, clarify roles and responsibilities, and ensure financial and operational requirements are addressed.

This role manages program execution through project plans, milestones, resources, budgets, performance metrics, communications, and rhythm of business processes. Using scorecards, dashboards, and data analysis, you monitor outcomes, communicate status and risks, drive accountability, improve program effectiveness, and make improvement recommendations.

At Microsoft, our mission - to empower every person and every organization on the planet to achieve more - guides how we partner with customers to deliver trusted, impactful solutions. With a growth mindset culture, we innovate responsibly and measure success by shared progress - people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what’s next for everyone.

Responsibilities

Rhythm of Business

Establish and own the end-to-end business rhythm, incorporating Finance, Corporate, and GWS global activities.
Oversee preparation for and facilitation of business review meetings, highlighting financial variances and business performance against key initiatives.
Develop and manage annual organizational priorities; Develop and publish quarterly business review presentations.
Coordinate and facilitate All Hands meetings, Directs offsites, annual team offsite meetings, and other key organizational alignment meetings.
Facilitate monthly leadership team meetings to ensure effective sessions.
Own and drive deployment of selected GWS programs or initiatives, as identified by the VP/GM, working either with delegated authority or through solid influence. Convene and manage teams, where needed, to drive execution of assigned programs and initiatives.

Budget/Forecasting

Steward the annual planning process, forums, and commitment establishment.
Manage team reporting tools to track progress against commitments.
Drive G&A (General & Administrative expense) budget planning, tracking, and forecasting for the lines of business in collaboration with Finance stakeholders.
Manage department controllable line items (T&E - Travel & Expense, Morale, Employee Development, etc.) within budget.
Partner with the Platforms to aggregate vendor performance management tracking, assessment, and feedback.

Other

Embody our culture and values

Qualifications

Required/minimum qualifications

Master's Degree or equivalent degree in Business Administration (MBA), Finance, Engineering, Architecture, Construction/Project Management, Technology, Design, or related field AND 2+ years multinational corporate environment experience OR Bachelor's Degree or equivalent degree in Business Administration (BBA), Finance, Engineering, Architecture, Construction/Project Management, Technology, Design, or related field AND 4+ years multinational corporate environment experience OR equivalent experience.

Additional or preferred qualifications

Master's Degree or equivalent degree in Business Administration (MBA), Finance, Engineering, Architecture, Construction/Project Management, Technology, Design, or related field AND 4+ years multinational corporate environment experience OR Bachelor's Degree or equivalent degree in Business Administration (MBA), Finance, Engineering, Architecture, Construction/Project Management, Technology, Design, or related field AND 6+ years multinational corporate environment experience OR equivalent experience.
Data Analysis & Insights: Ability to gather and analyze data from multiple sources, identify trends and implications, and translate findings into actionable business recommendations.
Decision Making & Judgment: Demonstrated ability to make sound, timely decisions in fast-paced environments, balancing alternatives, costs, resources, risks, and trade-offs.
Problem Solving: Solid analytical and critical-thinking skills with the ability to identify root causes, evaluate options, and implement effective solutions.
Business Acumen: Solid understanding of business operations, industry dynamics, and organizational priorities, with the ability to identify opportunities to improve performance, reduce cost, and create value.
Business Analysis: Ability to identify business needs and develop solutions through process improvement, technology, organizational change, strategic planning, or policy development.
Program & Project Management: Experience planning, organizing, and managing complex programs and projects, including scope, resources, schedules, costs, risks, dependencies, and deliverables.
Operational Excellence & Continuous Improvement: Demonstrated ability to improve processes, services, and operating models using KPIs, performance data, and continuous improvement methodologies.
Relationship & Stakeholder Management: Ability to build trusted relationships and collaborate effectively across leadership, internal teams, customers, partners, and vendors.
Executive Communication & Presentation: Solid written, verbal, and presentation skills, with the ability to translate complex information into clear, compelling messages appropriate for the audience. Attention to Detail: High degree of accuracy, organization, and discipline in managing information, documentation, analysis, and deliverables.

Facilities and Workplace Services IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Skills

Microsoft Office
Data analysis
Presentation skills
Manage staff
Budget management
Forecasting
Performance management
Decision making
Problem solving
Critical thinking
Business analysis
Process improvement
Strategic planning
Policy development
Project management
Improve business processes
Stakeholder management
Leadership
Communication skills
Attention to detail
Documentation

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