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Manager-Operational Risk Management
American Express
Sunrise, FL
- $89,250 to $150,250 USD / year
The ORM Governance organization is looking for a Manager, Corporate Functions Operational Risk Management to join a diverse team of high-performing individuals focused on the effective…
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Senior Production Planner
Danaher Corporation
New Port Richey, FL
As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse,…
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Branch Manager Gainesville/Ocala
Wells Fargo
GAINESVILLE, FL · OCALA, FL · BELLEVIEW, FL
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
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Field Service Engineer (Orlando, Melbourne, Jupiter FL)
BD (Becton, Dickinson and Company)
Pensacola, FL
- $28.2 to $45.1 USD / hour
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all…
Added 1 min ago
Finance Manager
Danaher Corporation
Pensacola, FL
The Finance Manager will support the financial operations of our Pensacola manufacturing facility. This role serves as a key business partner to Operations, Supply Chain, Engineering,…
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Information Security Engineer
TTEC
Tallahassee, FL
- $65,000 to $70,000 USD / year
You’ll report to the Information Security Manager. Your role is impactful as it protects TTEC from data loss and security events.
Added 1 min ago
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Program Manager, EBMS
CBRE
Tallahassee, FL
- $105,000 to $115,000 USD / year
…education, training, and experience. The minimum salary for the Program Manager, EBMS position is $105,000 annually [or $50.48 per hour] and the maximum salary for the Program Manager, EBMS…
Added 1 min ago
Vice President, Cloud Platform Engineer
SitusAMC
Tallahassee, FL
…others, stay nimble, dream big, own every outcome, and think global but act local – come join our…
Added 1 min ago
Manager, Enterprise Communications & Channels
Amentum
Tallahassee, FL
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 1 min ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Tallahassee, FL
…others, stay nimble, dream big, own every outcome, and think global but act local – come join our…
Added 1 min ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
Honeywell Technologies
Tallahassee, FL
Partner with the FAA Sr. Program Manager, project managers, and customers to resolve project challenges and support successful program execution.
Added 1 min ago
Product Manager, Higher Education Discipline Product- Careers and Skills
Cengage Group
Jacksonville, FL
We are seeking a Product Manager to lead discipline-specialized product clusters across Higher Education’s Careers and Skills.
Added 1 min ago
Enterprise Account Project Coordinator III (Remote, USA)
Medtronic
Jacksonville, FL
…operational support to Enterprise Account Managers and Account Program Managers within the Global Commercial Office. The role combines traditional administrative responsibilities with…
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Sr Technical Program Manager, Consolidation Program
Cengage Group
Jacksonville, FL
We are looking for an accomplished and dedicated Sr. Technology Program Manager to join our team. This role is responsible for leading our Consolidations program that spans all areas of our…
Added 1 min ago
Sr Program Manager, Higher Ed Disciplines
Cengage Group
Jacksonville, FL
We are looking for an accomplished and dedicated Sr. Program Manager to join our team. Cengage is accelerating how we bring new innovations and capabilities to our Higher Education…
Added 1 min ago
Senior Program Manager, Cybersecurity & Technology Risk
Citigroup
Jacksonville, FL
…foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital…
Added 1 min ago
Senior Manager, Client Excellence, Global Consulting Services
Deloitte
Tampa, FL · Jacksonville, FL
Typically 12+ years of relevant experience in client program management, communications, or PMO/reporting functions, ideally within a large, global, matrixed professional-services…
Added 1 min ago
Early Careers Program Management Senior Analyst
Citigroup
Tampa, FL
The Program Manager is responsible for the full end-to-end management of Analyst and Associate experiences including overseeing the following processes for Banking:
Added 2 mins ago
Senior Specialist, Global Gaming Learning and Development
Carnival Cruise Line
Miami, FL
The Learning and Development Specialist is a strategic partner in cultivating a dynamic culture of continuous improvement, active listening, and lifelong learning across the organization.…
Added 2 mins ago
Assistant/Coordinator (CCL)
Carnival Cruise Line
Miami, FL
…of large-scale virtual meetings, respond to inquiries, and partner with IT Help desk as needed. Assist with travel itineraries, including employees and contractors. Track and assist with…
Added 2 mins ago
OneStream Lead Analytics and Insights Engineer II Manager
Deloitte
Miami, FL
…controllers, and finance teams define and execute their finance and global business services agendas and strategies. You will work with leading-class teams and solutions, helping clients…
Added 2 mins ago
Clinical Trial Management Support, Late Phase Metabolic Studies
Eliassen Group
Tallahassee, FL
Our client is seeking a Clinical Trial Manager to support two Phase III global studies in the MASH therapeutic area. The role will provide hands-on operational support for monitoring visit…
Added 2 mins ago
Sr Technology Project Manager, Progression
TECO Energy
Tampa, FL
PERFORMANCE COACH: Manager/Sr. Manager, Program Management Office (PMO)
Added 12 mins ago
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Customer Success Account Manager
Microsoft
United States
- $86,100 to $169,800 USD / year
As a Customer Success Account Manager (CSAM), you are the delivery leader in our account team and a strategic partner to our customers. You are responsible for execution against our…
Added 13 mins ago
Scrum Master
S&P OPCO LLC
NY · Princeton, NJ
…goals and PI objectives. Will work closely with the Product Manager, Product Owner, Tech leads, UI/UX, security, QE leads and other team members to make sure the product/solution/platform…

Microsoft

Senior Program Manager, Global Workplace Services

WA, United States
Redmond, WA, United States
Redmond, United States

$97,600 to $206,400 USD / year

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Job details

Pay: $97,600 to $206,400 USD / year
Apply by: May 5, 2027
Posting language: English
Posted: Nov 6, 2026

Original job description

Overview

The Senior Program Manager, Global Workplace Services (GWS), is responsible for designing, running, and improving the centralized rhythm of business and performance system that supports GWS business priorities, Leadership Team, and central office. The role translates business strategy and stakeholder needs into clear program plans, requirements, and success measures, as well as manages special projects on behalf of the GWS VP (Vice President) and Americas GM (General Manager).

The Senior Program Manager conducts analysis to identify opportunities, define scope, evaluate business value, and recommend solutions. Additionally, partnering across functions such as GWS global teams, Finance, and OCFO (Office of the Chief Financial Officer) to align stakeholders, establish plans of record, clarify roles and responsibilities, and ensure financial and operational requirements are addressed.

This role manages program execution through project plans, milestones, resources, budgets, performance metrics, communications, and rhythm of business processes. Using scorecards, dashboards, and data analysis, you monitor outcomes, communicate status and risks, drive accountability, improve program effectiveness, and make improvement recommendations.

At Microsoft, our mission - to empower every person and every organization on the planet to achieve more - guides how we partner with customers to deliver trusted, impactful solutions. With a growth mindset culture, we innovate responsibly and measure success by shared progress - people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what’s next for everyone.

Responsibilities

Rhythm of Business

Establish and own the end-to-end business rhythm, incorporating Finance, Corporate, and GWS global activities.
Oversee preparation for and facilitation of business review meetings, highlighting financial variances and business performance against key initiatives.
Develop and manage annual organizational priorities; Develop and publish quarterly business review presentations.
Coordinate and facilitate All Hands meetings, Directs offsites, annual team offsite meetings, and other key organizational alignment meetings.
Facilitate monthly leadership team meetings to ensure effective sessions.
Own and drive deployment of selected GWS programs or initiatives, as identified by the VP/GM, working either with delegated authority or through solid influence. Convene and manage teams, where needed, to drive execution of assigned programs and initiatives.

Budget/Forecasting

Steward the annual planning process, forums, and commitment establishment.
Manage team reporting tools to track progress against commitments.
Drive G&A (General & Administrative expense) budget planning, tracking, and forecasting for the lines of business in collaboration with Finance stakeholders.
Manage department controllable line items (T&E - Travel & Expense, Morale, Employee Development, etc.) within budget.
Partner with the Platforms to aggregate vendor performance management tracking, assessment, and feedback.

Other

Embody our culture and values

Qualifications

Required/minimum qualifications

Master's Degree or equivalent degree in Business Administration (MBA), Finance, Engineering, Architecture, Construction/Project Management, Technology, Design, or related field AND 2+ years multinational corporate environment experience OR Bachelor's Degree or equivalent degree in Business Administration (BBA), Finance, Engineering, Architecture, Construction/Project Management, Technology, Design, or related field AND 4+ years multinational corporate environment experience OR equivalent experience.

Additional or preferred qualifications

Master's Degree or equivalent degree in Business Administration (MBA), Finance, Engineering, Architecture, Construction/Project Management, Technology, Design, or related field AND 4+ years multinational corporate environment experience OR Bachelor's Degree or equivalent degree in Business Administration (MBA), Finance, Engineering, Architecture, Construction/Project Management, Technology, Design, or related field AND 6+ years multinational corporate environment experience OR equivalent experience.
Data Analysis & Insights: Ability to gather and analyze data from multiple sources, identify trends and implications, and translate findings into actionable business recommendations.
Decision Making & Judgment: Demonstrated ability to make sound, timely decisions in fast-paced environments, balancing alternatives, costs, resources, risks, and trade-offs.
Problem Solving: Solid analytical and critical-thinking skills with the ability to identify root causes, evaluate options, and implement effective solutions.
Business Acumen: Solid understanding of business operations, industry dynamics, and organizational priorities, with the ability to identify opportunities to improve performance, reduce cost, and create value.
Business Analysis: Ability to identify business needs and develop solutions through process improvement, technology, organizational change, strategic planning, or policy development.
Program & Project Management: Experience planning, organizing, and managing complex programs and projects, including scope, resources, schedules, costs, risks, dependencies, and deliverables.
Operational Excellence & Continuous Improvement: Demonstrated ability to improve processes, services, and operating models using KPIs, performance data, and continuous improvement methodologies.
Relationship & Stakeholder Management: Ability to build trusted relationships and collaborate effectively across leadership, internal teams, customers, partners, and vendors.
Executive Communication & Presentation: Solid written, verbal, and presentation skills, with the ability to translate complex information into clear, compelling messages appropriate for the audience. Attention to Detail: High degree of accuracy, organization, and discipline in managing information, documentation, analysis, and deliverables.

Facilities and Workplace Services IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Skills

Microsoft Office
Data analysis
Presentation skills
Manage staff
Budget management
Forecasting
Performance management
Decision making
Problem solving
Critical thinking
Business analysis
Process improvement
Strategic planning
Policy development
Project management
Improve business processes
Stakeholder management
Leadership
Communication skills
Attention to detail
Documentation

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