Jobs in the United States

25+ jobs

Added 4 mins ago
T
Site Operations Manager
TEKsystems
St Francisville, LA
- $85 USD / hour
…sites critical environment. The Site Manager serves as the senior single point of contact to site leadership and oversees the supplier team across all shifts, ensuring consistent…
Added 2 hours ago
CyberArk Engineer Senior
SAIC
Washington, DC
SAIC is currently seeking a CyberArk Engineer Senior to support DOT. As a CyberArk Senior Systems Engineer, you'll play a key role in enhancing our cybersecurity and identity management…
Added 4 hours ago
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Senior Software Engineer - Backend & AI Infra
CVector - Industrial AI
Remote, United States
- $125,000 to $150,000 USD / year
As a Senior Software Engineer - Backend & AI Infra focus, you will play a critical role in evolving CVector’s core backend platform. You will work on time-series data systems, AI-assisted…
Added 4 hours ago
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Senior Software Engineer - Full Stack
CVector - Industrial AI
Remote, United States
- $125,000 to $150,000 USD / year
As a Senior Full Stack Software Engineer, you will play a key role in designing, building, and evolving CVector’s core platform - including our web applications, back-end data pipelines,…
Added 17 hours ago
Senior Mainframe z/OS Engineer (Remote/ Work from
First National Bank of Omaha
Byhalia, MS
Added 21 hours ago
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Senior Critical Environment Mechanical Engineer
Microsoft
ON, CA
- $114,400 to $203,900 CAD / year
…culture every day and we need you as a Critical Environment Senior Mechanical…
Added 23 hours ago
AC
Senior Sales Engineer
AppGate Cybersecurity, Inc.
Remote, United States
- $175,000 to $225,000 USD / year
The Senior SE works closely with Sales, Solutions Architecture, Implementation, Operations, Product Management and Marketing, as well as strategic technology partners, to propose complex…
Added 23 hours ago
AC
Senior Sales Engineer
AppGate Cybersecurity, Inc.
Remote, United States
- $175,000 to $225,000 USD / year
The Senior SE works closely with Sales, Solutions Architecture, Implementation, Operations, Product Management and Marketing, as well as strategic technology partners, to propose complex…
Added 23 hours ago
AC
Senior Sales Engineer
AppGate Cybersecurity, Inc.
Remote, United States
- $175,000 to $225,000 USD / year
The Senior SE works closely with Sales, Solutions Architecture, Implementation, Operations, Product Management and Marketing, as well as strategic technology partners, to propose complex…
Added 1 day ago
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Senior Controls Engineer
Carrier
FL
- $96,000 to $192,000 USD / year
As a Senior Controls Engineer, you will be crucial to ALC’s business through the designing of advanced building automation systems created specifically for each individual customer. We are…
Added 1 day ago
Senior IT Systems Engineer - EHR (eClinicalWorks)
ICBD
Remote, United States
Senior IT Systems Engineer- EHR (eClinicalWorks)
Added 1 day ago
Senior Electrical Engineering Consultant -- Renewable Energy
Sargent & Lundy
Chicago, IL
…require you to be the electrical engineering lead for our owner’s engineer engagements for utility-scale solar and battery energy storage projects developed by our electric utilities and…
Added 1 day ago
Senior Electrical Engineering Consultant -- Renewable Energy
Sargent & Lundy
United States
…require you to be the electrical engineering lead for our owner’s engineer engagements for utility-scale solar and battery energy storage projects developed by our electric utilities and…
Added 1 day ago
Sr. Manufacturing Engineer
Ascend Performance Materials Operations LLC
Pensacola, FL
The Senior Manufacturing Engineer drives safe, reliable, and efficient unit and utility operations. The role monitors production, quality, material and energy use, and operating losses;…
Added 1 day ago
Senior Cloud Services Engineer, II
Walker & Dunlop, LLC
Remote, United States
The Senior Cloud Services Engineer, II, will play a key role in designing, implementing, and supporting the cloud infrastructure that powers Walker & Dunlop’s technology platform. This…
Added 1 day ago
Senior Museum Technology Support Engineer
National Geographic Society
Washington, DC
The Senior Museum Technology Support Engineer, focused on customer experience, operational uptime, and technical excellence, is a hands-on technical lead on a team responsible for…
Added 1 day ago
Senior Software Engineer
Western Governors University
Salt Lake City, UT
Join a team that is helping shape the future of higher education through technology, AI, and workforce development. As a Senior Software Engineer, you will play a key role in designing,…
Added 1 day ago
Senior Director of Transportation
RBW Logistics, LLC
United States
The Senior Director of Transportation owns the performance, capacity, and compliance of RBW Logistics' entire transportation network - freight brokerage, the Owner-Operator fleet, and the…
Added 1 day ago
Senior Supplier Quality Engineer
BorgWarner Industrial Solutions LLC
Hendersonville, NC
Senior Supplier Quality Engineer (Industrial Solutions)
Added 1 day ago
Senior Project Manager
STV Incorporated
Douglassville, PA
STV is seeking an experienced Senior Project Manager to join our Buildings Group in Douglassville, PA. This position will provide overall leadership for complex, multidisciplinary building…
Added 1 day ago
Senior Project Manager
STV Incorporated
Philadelphia, PA
STV is seeking an experienced Senior Project Manager to join our Buildings Group in Philadelphia, PA. This position will provide overall leadership for complex, multidisciplinary building…
Added 1 day ago
Process Improvement Leader
INEOS AMERICAS LLC
Pasadena, TX
…wide variety of goods: from paints to plastics, textiles to technology, and medicines to mobile phones - chemicals manufactured by INEOS enhance almost every aspect of modern…
Added 1 day ago
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Senior Foundry Integration Engineer
Photonic
Remote, United States
- $126,200 to $173,500 USD / year
We are seeking an experienced Senior Foundry Integration Engineer to lead the development and maturation of our silicon photonic fabrication processes through close partnership with…
Added 1 day ago
KE
Electrical Engineer III - Utilities and Central Energy
KFI Engineers
Louisville, KY
- $7.25 USD / hour
The Electrical Engineer III plays a key role in the successful execution of projects from start to finish. This individual will provide technical and engineering excellence, as well as…
Added 1 day ago
Construction Sales Engineer (LMV)
Siemens
Tulsa, OK
Building long term relationships with senior management at key customer accounts, solution partners and channel.

Senior Azure Advanced Cloud Engineer

Microsoft · WA, United States · GA, United States · TX, United States · NC, United States · VA, United States · CA, United States · Redmond, WA, United States · Atlanta, GA, United States · Dallas, TX, United States · Charlotte, NC, United States · Reston, VA, United States · Mountain View, CA, United States · Redmond, United States · Atlanta, United States · Dallas, United States · Charlotte, United States · Reston, United States · Mountain View, United States · $119,800 to $261,000 USD / year

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Microsoft

Senior Azure Advanced Cloud Engineer

WA, United States
GA, United States
TX, United States
NC, United States
VA, United States
CA, United States
Redmond, WA, United States
Atlanta, GA, United States
Dallas, TX, United States
Charlotte, NC, United States
Reston, VA, United States
Mountain View, CA, United States
Redmond, United States
Atlanta, United States
Dallas, United States
Charlotte, United States
Reston, United States
Mountain View, United States

$119,800 to $261,000 USD / year

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Job details

Pay: $119,800 to $261,000 USD / year
Apply by: Apr 28, 2027
Posting language: English
Posted: Oct 30, 2026

Original job description

Overview

Our customers depend on Azure to run critical parts of their businesses, and the Engineering Operations (EngOps) team is committed to delivering the quality, reliability, and support experiences that turn customers of Microsoft Cloud into fans. The Advanced Cloud Engineering & Supportability (ACES) Strategic team is a global EngOps organization focused on Microsoft’s strategic Azure customers. We are customer-obsessed engineers who lead mission-critical engagements across incident management, problem management, service improvement, and customer advocacy. We also turn lessons from individual customer engagements into scalable improvements across Azure. As a Senior Advanced Cloud Engineer, you will serve as the primary engineering contact accountable for your customer’s Azure support experience. You will lead the resolution of critical and complex technical issues, support customer’s key Azure initiatives, and represent the customer’s voice within Microsoft. You will partner closely with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, Product Groups, and other engineering teams. If you are passionate about solving complex technical problems, improving customer experience, and driving innovation at scale, we would like to hear from you. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Technically Oriented

Track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag trends/patterns of issues in the products or products misuse across customers. Develop and share insights and best practices with customers.
Recommend and help develop training/readiness modules (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks). Acts as a mentor, shares knowledge, and contributes to the content and readiness strategy for the team. Customer Solution Lifecycle Management
Serve as a connecting point between the product team and customers throughout the engagement lifecycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure.
Handle complex escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management
Act as voice of customers and synthesize product feedback from strategic customers to provide input on business plans developed by the product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
Partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
Collaborate with stakeholders to deliver solutions to strategic customers and develop mechanisms that improve customer health and reduce the turnover time.

Qualifications

Required Qualifications:

Bachelor's Degree in Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 4+ years experience in technology industry, cloud, technical support, and/or customer experience engineering
OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

4+ years of demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
Hands-on expertise in two or more Azure or equivalent technology areas, such as Compute, Storage, Networking, Kubernetes, SQL Database, Cosmos DB, PostgreSQL, Databricks, Azure Data Factory, App Service, Azure Functions, Redis Cache, and other Azure services.
2+ years of customer-facing experience, with demonstrated ability to prioritize, advocate for, and communicate customer needs to stakeholders.
2+ years of Experience with being on-call and driving mitigation for mission critical incidents.
Strong communication and customer-engagement skills, including the ability to build trust, communicate complex technical issues to varied audiences, and lead recurring customer business reviews.

#MCAPSCore #CCS

Customer Experience Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Skills

ACES
Microsoft Azure
Technical support
Troubleshooting
Coaching
Content creation
Quality assurance
Communicate with customers
Root cause analysis
Customer service
Negotiate with stakeholders
Computer science
Computer technology
Data analysis
Artificial intelligence
Customer experience
Kubernetes
SQL
PostgreSQL
Databricks
Microsoft Azure Data Factory
Redis
Communication skills

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