Jobs in the United States

25+ jobs

Added 6 mins ago
Senior Process Engineer
Qnity
Newark, DE
Qnity is seeking an experienced Senior Process Engineer. This role provides technical leadership for an assigned manufacturing area, driving improvements in safety, quality, yield,…
Added 6 mins ago
Process Engineer
Qnity
Cleveland, OH
Qnity is in search of an experienced Process Engineer. This role will develop, improve, and optimize manufacturing processes to drive safety, quality, productivity, reliability, and cost…
Added 22 mins ago
Entry Level Nuclear Engineer and Physicist Nuclear
Fluor Marine Propulsion, LLC
West Mifflin, PA
Added 22 mins ago
Entry Level Nuclear Engineer and Physicist Nuclear
Fluor Marine Propulsion, LLC
West Mifflin, PA
Added 22 mins ago
Computer Engineer or Electrical Engineer
Fluor Marine Propulsion, LLC
West Mifflin, PA
Added 22 mins ago
Functional & System Engineer I
Westinghouse Electric Company
Warrendale, PA
Added 22 mins ago
Functional & System Engineer I
Westinghouse Electric Company
Warrendale, PA
Added 22 mins ago
Senior Engineer I- Product
Microchip Technology
Norristown, PA
Added 22 mins ago
S
I4.0 Software Engineer
Saint-Gobain
MALVERN, PA
- $102,000 to $158,000 USD / year
As part of Saint-Gobain’s Digital Manufacturing Program, the I4.0 Software Engineer plays a critical role in accelerating the digital transformation of manufacturing operations across North…
Added 22 mins ago
Data Center Site Reliability Engineer
Synopsys, Inc.
Canonsburg, PA
…$90000-$135000Remote Eligible NoDate Posted 08/10/2026 Data Center Site Reliability Engineer We Are Synopsys is the leader in engineering solutions from silicon to systems, enabling…
Added 22 mins ago
Mechanical engineer
Middough, Inc.
Cranberry Township, PA
Mechanical Engineer - Position and Responsibilities As a Mechanical Engineer with Middough, you will manage the project development of a mechanical system from start to finish. You will…
Added 22 mins ago
Lead Instrumentation & Controls Engineer
Middough, Inc.
Cranberry Township, PA
Lead Instrumentation & Controls Engineer - Position and Responsibilities As a Lead Instrumentation & Controls Engineer with Middough, you will collect and prepare data/information and…
Added 22 mins ago
Senior Mechanical Engineer
Middough, Inc.
Cranberry Township, PA
Senior Mechanical Engineer - Position and Responsibilities As a Senior Mechanical Engineer with Middough, you will have responsibility for both technical engineering designs and mechanical…
Added 22 mins ago
Senior Instrumentation & Controls Engineer
Middough, Inc.
Cranberry Township, PA
Senior Instrumentation & Controls Engineer - Position and Responsibilities As a Senior Instrumentation & Controls (I&C) Engineer with Middough, you will be a part of a project team from…
Added 22 mins ago
Senior civil engineer
Middough, Inc.
Cranberry Township, PA
Senior Civil Engineer - Position and Responsibilities As a Senior Civil Engineer with Middough, you will perform work on various projects from small scale support roles (utility extensions,…
Added 22 mins ago
Electrical engineer
Middough, Inc.
Cranberry Township, PA
Electrical Engineer - Position and Responsibilities As an Electrical Engineer with Middough, you will collect and prepare data/information and perform detailed engineering calculations…
Added 23 mins ago
Nuclear Project Engineer - Power Uprate Engineering
Enercon Services Inc.
King of Prussia, PA
…performance at nuclear facilities across the country. As a Project Engineer, you'll be at the forefront of planning and executing complex engineering tasks that drive energy efficiency and…
Added 23 mins ago
Operations Engineer - OT Advanced Operations
FirstEnergy
Greensburg, PA · Reading, PA
FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned…
Added 23 mins ago
Supervising Engineer - Enterprise Standards
PPL Corporation
Allentown, PA
…net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we…
Added 23 mins ago
O
Lead Principal Site Reliability Engineer - (work in Vienna VA location)
Oracle
Harrisburg, PA
- $96,300 to $264,100 USD / year
We are seeking a highly motivated Site Reliability Engineer (SRE) to support a strategic customer's cloud platform and mission-critical applications. The SRE will be responsible for…
Added 23 mins ago
Software Engineer, Systems ML
Meta
Harrisburg, PA
Meta is seeking a principal-level Software Engineer to drive technical strategy and execution across our Systems ML Engineering organization. In this role, you will define the architectural…
Added 23 mins ago
AI & Automation Operational Engineer-II
AmerisourceBergen
Harrisburg, PA
…today! Job Details Summary: The AI & Automation Operational Engineer is a hands-on technical role responsible for designing, developing, deploying, supporting, and optimizing enterprise…
Added 23 mins ago
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Principal Software Engineer - (Reston or Cambridge)
Akamai Technologies, Inc.
Harrisburg, PA
- $169,300 to $304,700 USD / year
As a technical authority, you will drive engineering excellence through robust solution design. You will integrate Site Reliability Engineering principles to ensure web applications, APIs,…
Added 23 mins ago
Site Reliability Engineer
Highmark Health
Harrisburg, PA
This job is responsible for the reliability, availability, and performance of critical healthcare IT systems, principally in the Environment of Care (EOC), enabling seamless access to…
Added 23 mins ago
Google AI Architect
Deloitte
Pittsburgh, PA · Philadelphia, PA
Architect and deliver enterprise AI platforms and applications on Google Cloud using Vertex AI and Gemini; optimize for scalability, reliability, security, and cost.

Senior Azure Advanced Cloud Engineer

Microsoft · WA, United States · GA, United States · TX, United States · NC, United States · VA, United States · CA, United States · Redmond, WA, United States · Atlanta, GA, United States · Dallas, TX, United States · Charlotte, NC, United States · Reston, VA, United States · Mountain View, CA, United States · Redmond, United States · Atlanta, United States · Dallas, United States · Charlotte, United States · Reston, United States · Mountain View, United States · $119,800 to $261,000 USD / year

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Microsoft

Senior Azure Advanced Cloud Engineer

WA, United States
GA, United States
TX, United States
NC, United States
VA, United States
CA, United States
Redmond, WA, United States
Atlanta, GA, United States
Dallas, TX, United States
Charlotte, NC, United States
Reston, VA, United States
Mountain View, CA, United States
Redmond, United States
Atlanta, United States
Dallas, United States
Charlotte, United States
Reston, United States
Mountain View, United States

$119,800 to $261,000 USD / year

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Job details

Pay: $119,800 to $261,000 USD / year
Apply by: Apr 28, 2027
Posting language: English
Posted: Oct 30, 2026

Original job description

Overview

Our customers depend on Azure to run critical parts of their businesses, and the Engineering Operations (EngOps) team is committed to delivering the quality, reliability, and support experiences that turn customers of Microsoft Cloud into fans. The Advanced Cloud Engineering & Supportability (ACES) Strategic team is a global EngOps organization focused on Microsoft’s strategic Azure customers. We are customer-obsessed engineers who lead mission-critical engagements across incident management, problem management, service improvement, and customer advocacy. We also turn lessons from individual customer engagements into scalable improvements across Azure. As a Senior Advanced Cloud Engineer, you will serve as the primary engineering contact accountable for your customer’s Azure support experience. You will lead the resolution of critical and complex technical issues, support customer’s key Azure initiatives, and represent the customer’s voice within Microsoft. You will partner closely with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, Product Groups, and other engineering teams. If you are passionate about solving complex technical problems, improving customer experience, and driving innovation at scale, we would like to hear from you. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Technically Oriented

Track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag trends/patterns of issues in the products or products misuse across customers. Develop and share insights and best practices with customers.
Recommend and help develop training/readiness modules (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks). Acts as a mentor, shares knowledge, and contributes to the content and readiness strategy for the team. Customer Solution Lifecycle Management
Serve as a connecting point between the product team and customers throughout the engagement lifecycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure.
Handle complex escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management
Act as voice of customers and synthesize product feedback from strategic customers to provide input on business plans developed by the product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
Partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
Collaborate with stakeholders to deliver solutions to strategic customers and develop mechanisms that improve customer health and reduce the turnover time.

Qualifications

Required Qualifications:

Bachelor's Degree in Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 4+ years experience in technology industry, cloud, technical support, and/or customer experience engineering
OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

4+ years of demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
Hands-on expertise in two or more Azure or equivalent technology areas, such as Compute, Storage, Networking, Kubernetes, SQL Database, Cosmos DB, PostgreSQL, Databricks, Azure Data Factory, App Service, Azure Functions, Redis Cache, and other Azure services.
2+ years of customer-facing experience, with demonstrated ability to prioritize, advocate for, and communicate customer needs to stakeholders.
2+ years of Experience with being on-call and driving mitigation for mission critical incidents.
Strong communication and customer-engagement skills, including the ability to build trust, communicate complex technical issues to varied audiences, and lead recurring customer business reviews.

#MCAPSCore #CCS

Customer Experience Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Skills

ACES
Microsoft Azure
Technical support
Troubleshooting
Coaching
Content creation
Quality assurance
Communicate with customers
Root cause analysis
Customer service
Negotiate with stakeholders
Computer science
Computer technology
Data analysis
Artificial intelligence
Customer experience
Kubernetes
SQL
PostgreSQL
Databricks
Microsoft Azure Data Factory
Redis
Communication skills

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