Jobs in the United States

25+ jobs

Added 6 mins ago
Integration Manager, SME
Chenega Corporation
Ft Belvoir, VA
…embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale…
Added 6 mins ago
Current Operations Support Specialist
CACI International
Fort Belvoir, VA
Serves as a data analytics and digital capabilities advisor for program management issues and efforts related to operations.
Added 7 mins ago
Business Systems Developer Technical Transformation Manager (TS SCI w/ Polygraph)
Deloitte
Rosslyn, VA
Build, design, and maintain technical solutions that support financial operations for the Intelligence Community
Added 7 mins ago
Logistics Information Technology Transformation Consultant
Deloitte
Rosslyn, VA
3+ years of experience in logistics information technology analytics, data analysis, and supply chain business intelligence.
Added 7 mins ago
SENIOR PRODUCT OWNER 5
Huntington Ingalls Industries
Newport News, VA
…secure, innovative technology solutions for critical business operations and U.S. Navy…
Added 7 mins ago
HRIS & People Analytics Specialist
Stanley Martin Homes
Reston, VA
The HRIS & People Analytics Analyst supports the Human Resources Information Systems (HRIS) and People Analytics functions by maintaining HR technology solutions, developing reporting and…
Added 7 mins ago
Deputy AI Program Manager
Bechtel Corporation
Reston, VA
Salary Range: 159,700 - 231,000 annually (salary range is based on market data; final salary offered is determined by education, experience, and qualifications of the applicant.)
Added 7 mins ago
Digital Systems Engineer
Leidos
Reston, VA
Drive system integration by linking engineering toolsets and open-source data models across the product lifecycle to simulate real-world programs and test digital integrated ecosystems.
Added 7 mins ago
US Space Force Operational Requirements, Strategy, Policy, and Staffing SME
SigmaTech, Inc.
Arlington, VA
Master’s Degree plus a minimum of 15 years of experience in an Operations, Engineering, Scientific, Data Science, Software Programming, Artificial Intelligence, Machine Learning, Analysis,…
Added 7 mins ago
Digital Systems Engineer
Leidos
Arlington, VA
Drive system integration by linking engineering toolsets and open-source data models across the product lifecycle to simulate real-world programs and test digital integrated ecosystems.
Added 7 mins ago
High Speed Systems Engineer
Leidos
Arlington, VA
Added 7 mins ago
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Associate Director, Launch Consulting
EAB
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- $70,500 to $100,000 USD / year
…than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and…
Added 7 mins ago
Sr. Data Analyst - Retail Bank
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Currently has, or is in the process of obtaining a Bachelor’s Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science or a related…
Added 8 mins ago
Operations Research Analyst
BOOZ, ALLEN & HAMILTON, INC.
Norfolk, VA
As an operations research analyst, you're passionate about identifying the root cause of an issue and then analyzing, reporting, and developing recommendations for a creative solution. We…
Added 8 mins ago
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Data Analyst
Eliassen Group
Richmond, VA
- $40 to $45 USD / hour
Bachelor’s in a quantitative field such as Statistics, Economics, Operations Research, Analytics, Mathematics, or Computer Science, with at least 2 years of data analytics experience, or a…
Added 10 mins ago
IA
Sr. HR Generalist (51622)
INDEX ANALYTICS LLC
Baltimore, MD
- $100,000 to $145,000 USD / year
Index Analytics, LLC delivers mission-critical health, data, technology and consulting solutions for the federal government. We foster a collaborative, employee-focused culture that…
Added 17 mins ago
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Senior Mobile Architect
AHU Technologies Inc
Washington, DC
- $90 to $95 USD / hour
…leverage new digital technologies such as cloud computing, data analytics, artificial intelligence, and mobile capabilities required to create a modern experience for DC DMV customers and…
Added 29 mins ago
Lead Data Scientist
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The position sits within the newly consolidated Data and Analytics (D&A) organization supporting the U.S. Business of MetLife. U.S. D&A assists all business lines of MetLife's U.S. business…
Added 29 mins ago
Lead Software Development Engineer
MetLife
Cary, NC
…experience developing functional requirements for Business Intelligence (BI) and dashboard solutions and designing, building, and optimizing advanced dashboards and visual analytics in the…
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Strong data analytics and reporting experience, including developing dashboards, management reporting, portfolio monitoring, and business intelligence solutions using Power BI or similar…
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Director, Global Customer Marketing Leader
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…Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our…
Added 30 mins ago
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Resource Planning Analyst
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Charlotte, NC
- $85,925 USD / year
Prepare data for tactical planning, coordinate with Operations to create tactical plans, and use Remsoft Woodstock Optimization Studio to run plans, analyze results, and identify potential…
Added 30 mins ago
EG
Data Analyst
Eliassen Group
Raleigh, NC
- $40 to $45 USD / hour
Bachelor’s in a quantitative field such as Statistics, Economics, Operations Research, Analytics, Mathematics, or Computer Science, with at least 2 years of data analytics experience, or a…
Added 52 mins ago
Senior Clinical Strategist - Aetna Payment Integrity – Ideation & Affordability
CVS Health
Hartford, CT
Working at the intersection of clinical expertise, healthcare data, reimbursement, coding, medical policy, Payment Integrity, and business strategy, this role will translate emerging…
Added 52 mins ago
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Data Analyst
Eliassen Group
Hartford, CT
- $40 to $45 USD / hour
Bachelor’s in a quantitative field such as Statistics, Economics, Operations Research, Analytics, Mathematics, or Computer Science, with at least 2 years of data analytics experience, or a…

Senior Azure Advanced Cloud Engineer

Microsoft · WA, United States · GA, United States · TX, United States · NC, United States · VA, United States · CA, United States · Redmond, WA, United States · Atlanta, GA, United States · Dallas, TX, United States · Charlotte, NC, United States · Reston, VA, United States · Mountain View, CA, United States · Redmond, United States · Atlanta, United States · Dallas, United States · Charlotte, United States · Reston, United States · Mountain View, United States · $119,800 to $261,000 USD / year

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Microsoft

Senior Azure Advanced Cloud Engineer

WA, United States
GA, United States
TX, United States
NC, United States
VA, United States
CA, United States
Redmond, WA, United States
Atlanta, GA, United States
Dallas, TX, United States
Charlotte, NC, United States
Reston, VA, United States
Mountain View, CA, United States
Redmond, United States
Atlanta, United States
Dallas, United States
Charlotte, United States
Reston, United States
Mountain View, United States

$119,800 to $261,000 USD / year

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Job details

Pay: $119,800 to $261,000 USD / year
Apply by: Apr 28, 2027
Posting language: English
Posted: Oct 30, 2026

Original job description

Overview

Our customers depend on Azure to run critical parts of their businesses, and the Engineering Operations (EngOps) team is committed to delivering the quality, reliability, and support experiences that turn customers of Microsoft Cloud into fans. The Advanced Cloud Engineering & Supportability (ACES) Strategic team is a global EngOps organization focused on Microsoft’s strategic Azure customers. We are customer-obsessed engineers who lead mission-critical engagements across incident management, problem management, service improvement, and customer advocacy. We also turn lessons from individual customer engagements into scalable improvements across Azure. As a Senior Advanced Cloud Engineer, you will serve as the primary engineering contact accountable for your customer’s Azure support experience. You will lead the resolution of critical and complex technical issues, support customer’s key Azure initiatives, and represent the customer’s voice within Microsoft. You will partner closely with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, Product Groups, and other engineering teams. If you are passionate about solving complex technical problems, improving customer experience, and driving innovation at scale, we would like to hear from you. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Technically Oriented

Track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag trends/patterns of issues in the products or products misuse across customers. Develop and share insights and best practices with customers.
Recommend and help develop training/readiness modules (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks). Acts as a mentor, shares knowledge, and contributes to the content and readiness strategy for the team. Customer Solution Lifecycle Management
Serve as a connecting point between the product team and customers throughout the engagement lifecycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure.
Handle complex escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management
Act as voice of customers and synthesize product feedback from strategic customers to provide input on business plans developed by the product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
Partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
Collaborate with stakeholders to deliver solutions to strategic customers and develop mechanisms that improve customer health and reduce the turnover time.

Qualifications

Required Qualifications:

Bachelor's Degree in Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 4+ years experience in technology industry, cloud, technical support, and/or customer experience engineering
OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

4+ years of demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
Hands-on expertise in two or more Azure or equivalent technology areas, such as Compute, Storage, Networking, Kubernetes, SQL Database, Cosmos DB, PostgreSQL, Databricks, Azure Data Factory, App Service, Azure Functions, Redis Cache, and other Azure services.
2+ years of customer-facing experience, with demonstrated ability to prioritize, advocate for, and communicate customer needs to stakeholders.
2+ years of Experience with being on-call and driving mitigation for mission critical incidents.
Strong communication and customer-engagement skills, including the ability to build trust, communicate complex technical issues to varied audiences, and lead recurring customer business reviews.

#MCAPSCore #CCS

Customer Experience Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Skills

ACES
Microsoft Azure
Technical support
Troubleshooting
Coaching
Content creation
Quality assurance
Communicate with customers
Root cause analysis
Customer service
Negotiate with stakeholders
Computer science
Computer technology
Data analysis
Artificial intelligence
Customer experience
Kubernetes
SQL
PostgreSQL
Databricks
Microsoft Azure Data Factory
Redis
Communication skills

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