Jobs in the United States

25+ jobs

Added 1 min ago
O
Lead Principal Site Reliability Engineer - (work in Vienna VA location)
Oracle
Augusta, ME
- $96,300 to $264,100 USD / year
We are seeking a highly motivated Site Reliability Engineer (SRE) to support a strategic customer's cloud platform and mission-critical applications. The SRE will be responsible for…
Added 1 min ago
Senior Business Intelligence Professional
CenterWell
Augusta, ME
The Senior Business Intelligence Engineer solves complex business problems and issues using data from internal and external sources to provide insight to decision-makers. The Senior…
Added 1 min ago
Senior Staff Full-stack Engineer - Global Payment Network (Remote - Eligible)
Capital One
Augusta, ME
As an engineer in the Global Payment Network, you will apply your technical acumen to shape and deliver solutions to complex problems at massive scale. You will engineer solutions across…
Added 4 mins ago
Manager Mission Assurance 2
Northrop Grumman
Redondo Beach, CA · Redondo Beach
Experience with supplier engagement and managing complex quality issues Advanced degree (MS or MBA) or ASQ Quality Engineer/Manager certification.
Added 12 mins ago
Electrical Development Principal Engineer I
Zimmer Biomet
Broadview Heights, OH
…hardware and software testing; Executing board bring-ups by using advanced debugging and troubleshooting techniques…
Added 12 mins ago
Cloud Network Architect
Cognizant
Plain City, OH
…to complex migrations, and partners with security, platform, application, and operations teams to deliver reliable hybrid and multi-cloud…
Added 12 mins ago
Senior BIM/VDC Coordinator
EMCOR Group
Plain City, OH
Confers with engineer of record and project management staff to revolve problems and explaining drawings to production or construction teams and providing adjustments as necessary
Added 13 mins ago
Digital Systems Engineer
Leidos
Beavercreek, OH
Leidos Defense Systems is seeking a skilled Digital Systems Engineer who loves collaboration and being a part of something big, to join our team. As a Leidos Digital Systems Engineer, you…
Added 13 mins ago
High Speed Systems Engineer
Leidos
Beavercreek, OH
Leidos Defense Systems is seeking a highly motivated Systems Engineer who loves collaboration and being a part of something big, to join our team. This role drives the implementation of…
Added 13 mins ago
Sr Engineer, Testing
Wayne Fueling Systems LLC
Lombard, IL
…what is possible in fueling and convenience retail. Providing advanced fuel-dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet…
Added 13 mins ago
Structural Field Engineer - Cardinal
Bechtel Corporation
New Albany, OH
In this role, the Structural Field Engineer will report to the Lead Structural Field Engineer. This individual is responsible for providing technical assistance, direction, and support to…
Added 13 mins ago
Site Lead Instrumentation Field Engineer
Bechtel Corporation
New Albany, OH
The Site Lead Instrumentation Field Engineer is responsible for planning, coordinating, and providing technical oversight of instrumentation and controls systems installed on the project.…
Added 13 mins ago
Lead Modules Field Engineer
Bechtel Corporation
New Albany, OH
The Area Lead Modules Field Engineer (ALMFE) serves as the primary field engineering lead responsible for the successful receipt, assembly, installation, testing, and turnover of modules in…
Added 13 mins ago
Senior Platforms Engineer, Compute, Storage, and Virtualization
Marathon Petroleum Corporation
Findlay, OH
…landscape, we are seeking a dynamic and experienced Senior Platforms Engineer to join our Infrastructure Engineering & Operations organization. This role combines deep technical expertise…
Added 13 mins ago
Engineer II WRF
The City of Canton
Canton, OH
Added 13 mins ago
Operations Engineer - OT Advanced Operations
FirstEnergy
Akron, OH
The Operational Technology (OT) Engineer works at FirstEnergy's Transmission or Distribution Control Center with a team of analysts and engineers in support of the Energy Management System…
Added 13 mins ago
Operations Engineer - OT Advanced Operations
FirstEnergy Corp
Akron, OH
…of FirstEnergy Corp. [SC00] The Operational Technology (OT) Engineer works at FirstEnergy's Transmission or Distribution Control Center with a team of analysts and engineers in support of…
Added 14 mins ago
Google Infrastructure and Security Lead Architect
Deloitte
Columbus, OH · Cleveland, OH · Cincinnati, OH
…multi-tenant landing zones and robust networking topologies to guiding application migration strategies. A critical component of this role is embedding security by design-leveraging Google…
Added 14 mins ago
O
Lead Principal Site Reliability Engineer - (work in Vienna VA location)
Oracle
Columbus, OH
- $96,300 to $264,100 USD / year
We are seeking a highly motivated Site Reliability Engineer (SRE) to support a strategic customer's cloud platform and mission-critical applications. The SRE will be responsible for…
Added 14 mins ago
Senior Business Intelligence Professional
CenterWell
Columbus, OH
The Senior Business Intelligence Engineer solves complex business problems and issues using data from internal and external sources to provide insight to decision-makers. The Senior…
Added 14 mins ago
Senior Staff Full-stack Engineer - Global Payment Network (Remote - Eligible)
Capital One
Columbus, OH
As an engineer in the Global Payment Network, you will apply your technical acumen to shape and deliver solutions to complex problems at massive scale. You will engineer solutions across…
Added 1 hour ago
Manager Mission Assurance 2
CORP-Corporate Office
United States
Experience with supplier engagement and managing complex quality issues Advanced degree (MS or MBA) or ASQ Quality Engineer/Manager certification.
Added 2 hours ago
AM
2027 Summer Process Engineer Intern - BS or MS (Gloucester, MA)
Applied Materials
Gloucester, MA · Gloucester
- $31 to $41 USD / hour
…the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the…
Added 2 hours ago
AM
2027 Spring Manufacturing Engineer Co-op (Billerica, MA)
Applied Materials
Billerica, MA · Billerica
- $31 to $41 USD / hour
…the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the…
Added 2 hours ago
AM
2027 Spring Process Engineer Co-op (Billerica, MA)
Applied Materials
Billerica, MA · Billerica
- $31 to $41 USD / hour
…the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the…

Senior Azure Advanced Cloud Engineer

Microsoft · WA, United States · GA, United States · TX, United States · NC, United States · VA, United States · CA, United States · Redmond, WA, United States · Atlanta, GA, United States · Dallas, TX, United States · Charlotte, NC, United States · Reston, VA, United States · Mountain View, CA, United States · Redmond, United States · Atlanta, United States · Dallas, United States · Charlotte, United States · Reston, United States · Mountain View, United States · $119,800 to $261,000 USD / year

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Microsoft

Senior Azure Advanced Cloud Engineer

WA, United States
GA, United States
TX, United States
NC, United States
VA, United States
CA, United States
Redmond, WA, United States
Atlanta, GA, United States
Dallas, TX, United States
Charlotte, NC, United States
Reston, VA, United States
Mountain View, CA, United States
Redmond, United States
Atlanta, United States
Dallas, United States
Charlotte, United States
Reston, United States
Mountain View, United States

$119,800 to $261,000 USD / year

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Job details

Pay: $119,800 to $261,000 USD / year
Apply by: Apr 28, 2027
Posting language: English
Posted: Oct 30, 2026

Original job description

Overview

Our customers depend on Azure to run critical parts of their businesses, and the Engineering Operations (EngOps) team is committed to delivering the quality, reliability, and support experiences that turn customers of Microsoft Cloud into fans. The Advanced Cloud Engineering & Supportability (ACES) Strategic team is a global EngOps organization focused on Microsoft’s strategic Azure customers. We are customer-obsessed engineers who lead mission-critical engagements across incident management, problem management, service improvement, and customer advocacy. We also turn lessons from individual customer engagements into scalable improvements across Azure. As a Senior Advanced Cloud Engineer, you will serve as the primary engineering contact accountable for your customer’s Azure support experience. You will lead the resolution of critical and complex technical issues, support customer’s key Azure initiatives, and represent the customer’s voice within Microsoft. You will partner closely with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, Product Groups, and other engineering teams. If you are passionate about solving complex technical problems, improving customer experience, and driving innovation at scale, we would like to hear from you. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Technically Oriented

Track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag trends/patterns of issues in the products or products misuse across customers. Develop and share insights and best practices with customers.
Recommend and help develop training/readiness modules (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks). Acts as a mentor, shares knowledge, and contributes to the content and readiness strategy for the team. Customer Solution Lifecycle Management
Serve as a connecting point between the product team and customers throughout the engagement lifecycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure.
Handle complex escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management
Act as voice of customers and synthesize product feedback from strategic customers to provide input on business plans developed by the product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
Partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
Collaborate with stakeholders to deliver solutions to strategic customers and develop mechanisms that improve customer health and reduce the turnover time.

Qualifications

Required Qualifications:

Bachelor's Degree in Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 4+ years experience in technology industry, cloud, technical support, and/or customer experience engineering
OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

4+ years of demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
Hands-on expertise in two or more Azure or equivalent technology areas, such as Compute, Storage, Networking, Kubernetes, SQL Database, Cosmos DB, PostgreSQL, Databricks, Azure Data Factory, App Service, Azure Functions, Redis Cache, and other Azure services.
2+ years of customer-facing experience, with demonstrated ability to prioritize, advocate for, and communicate customer needs to stakeholders.
2+ years of Experience with being on-call and driving mitigation for mission critical incidents.
Strong communication and customer-engagement skills, including the ability to build trust, communicate complex technical issues to varied audiences, and lead recurring customer business reviews.

#MCAPSCore #CCS

Customer Experience Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Skills

ACES
Microsoft Azure
Technical support
Troubleshooting
Coaching
Content creation
Quality assurance
Communicate with customers
Root cause analysis
Customer service
Negotiate with stakeholders
Computer science
Computer technology
Data analysis
Artificial intelligence
Customer experience
Kubernetes
SQL
PostgreSQL
Databricks
Microsoft Azure Data Factory
Redis
Communication skills

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