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Added 1 min ago
Technical Program Manager III, AI Product Growth, Google Ads
Google
Mountain View, CA
…whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish.…
Added 1 min ago
Technical Program Manager, Neutral Atoms, Quantum AI
Google
Boulder, CO
…whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish.…
Added 2 mins ago
Territory Executive - Illinois
PagerDuty
Cheyenne, WY
…competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for…
Added 2 mins ago
AT
Senior Technical Program Manager
Akamai Technologies, Inc.
Cheyenne, WY
- $119,600 to $215,400 USD / year
As a Senior Technical Program Manager, you will require technical understanding of AI/ML systems, exceptional organizational and program management skills, and proven experience leading…
Added 2 mins ago
Senior Broker Relationship Manager - Small Commercial
Travelers Insurance Company
Cheyenne, WY
Share field trends and competitive practices with peers, product manager and leaders to promote organization learning and opportunities.
Added 2 mins ago
Construction Manager, Retail
Meta
Cheyenne, WY
Meta is seeking an experienced Construction Manager to lead the planning, design, and delivery of retail store construction projects across Meta's physical retail portfolio. In this role,…
Added 2 mins ago
C
Delivery Manager, Healthcare Payer
Cognizant
Cheyenne, WY
- $130,000 to $153,000 USD / year
As a Delivery Manager Healthcare Payer you will make an impact by leading complex healthcare payer transformation programs through platform implementation, modernization, migration, and…
Added 2 mins ago
Wireless Sales Manager - W1617/W3778
OSL Retail Services
CASPER, WY
Benefit from on-the-job training, career advancement and generous employee referral program
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Principal Aftermarket Technical Product Manager
GE Aerospace
Cheyenne, WY
As Principal Technical Product Manager – Aftermarket, you will own the product vision, strategy and roadmap for the digital solutions that support the Service & Repair value streams in…
Added 2 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Cheyenne, WY
- $70 to $80 USD / hour
…execution. This is not a traditional technical BSA or Project Manager role. The ideal candidate operates as a strategic generalist, helping create structure around priorities, connect…
Added 5 mins ago
Lead Cashier
Ulta Beauty, Inc.
Kennett Square, PA
…loyalty), people (guest service, and associate training and development), and process (operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier…
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Toms River, NJ
- $15.92 to $20.2 USD / hour
…emphasis on the guest’s total look. They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people…
Added 7 mins ago
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Principal Product Manager
Microsoft
WA · CA · Redmond, WA · Mountain View, CA · Redmond · Mountain View
- $142,800 to $304,200 USD / year
Bachelor's Degree AND 8+ years experience in product/service/program management or software development
Added 7 mins ago
Experience Manager
Ulta Beauty, Inc.
Gresham, OR
Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession…
Added 7 mins ago
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Principal Technical Program Manager
Microsoft
United States
- $142,800 to $304,200 USD / year
We are looking for a Principal Technical Program Manager to connect enterprise customer needs, field insights, and engineering execution across Microsoft's security portfolio. You will lead…
Added 7 mins ago
M
Senior Hardware Engineer
Microsoft
WA · CA · OR · Redmond, WA · Mountain View, CA · Hillsboro, OR · Redmond · Mountain View · Hillsboro
- $119,800 to $261,000 USD / year
The SPPO (SCHIE Product and Procurement Optimization) team is seeking a Senior Hardware Engineer, Technical Program Manager to drive complex hardware initiatives. This role requires a…
Added 9 mins ago
Registered Nurse (RN) - Emergency Services (Campus Flex)
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Participates in performance evaluation/improvement processes with Director/Clinical Manager. Assumes responsibility for own professional development and personal growth.
Added 9 mins ago
Registered Nurse (RN) - Emergency Services (Campus Flex)
Confluence Health
Wenatchee, WA
Participates in performance evaluation/improvement processes with Director/Clinical Manager. Assumes responsibility for own professional development and personal growth.
Added 12 mins ago
Human Resources Technology Consultant
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Birmingham, AL · Charlotte, NC · Atlanta, GA
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Added 21 mins ago
Technical Project Manager III
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As a Core Components Valves & Pumps Operations Product Integrator, you will work directly with the Kent WA Valves & Pumps manufacturing and assembly teams as well as the Valves & Thermal…
Added 21 mins ago
Merchandise Manager
Ulta Beauty, Inc.
Washington, PA
The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line…
Added 21 mins ago
UB
Elite Stylist
Ulta Beauty, Inc.
Toms River, NJ
- $15.92 to $21.4 USD / hour
…emphasis on the guest’s total look. They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest…
Added 21 mins ago
Merchandise Manager
Ulta Beauty, Inc.
Paramus, NJ
The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line…
Added 21 mins ago
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Ulta Beauty, Inc.
Lafayette, LA
…emphasis on the guest’s total look. They support the Experience Manager (EM) and the Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity),…
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The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line…

Microsoft

Principal Technical Program Manager

United States

$142,800 to $304,200 USD / year

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Job details

Pay: $142,800 to $304,200 USD / year
Apply by: May 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

Overview

MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption and strengthen loyalty, driving growth that outpaces the market. The Customer & Commercial Success (CCS) organization, an organization within MCAPS-Core, is the connected engine that turns Microsoft’s commercial strategy into execution at scale - making it simpler and faster for the field to win for every customer, in every segment, region, and role. The organization brings together planning, landing, execution excellence, services portfolio and delivery, and field activation across ATU, STU, and CSU to accelerate customer value, drive growth, and strengthen the end-to-end experience across every customer moment.

We are looking for a Principal Technical Program Manager to connect enterprise customer needs, field insights, and engineering execution across Microsoft's security portfolio. You will lead cross-functional programs that remove adoption barriers and improve product usability and deployment readiness. Through technical judgment, trusted evidence, and clear accountability, you will turn recurring customer friction into scalable improvements with measurable customer and business outcomes.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Own cross-organizational programs. Define strategy, scope, success measures, roadmaps, milestones, dependencies, and decision rights for programs that improve customer experience, deployment readiness, and adoption. Lead delivery across engineering, field, support, and business stakeholders.
Establish the customer problem. Translate customer needs and technical evidence into actionable problem statements and acceptance criteria. Separate product gaps from configuration issues, infrastructure dependencies, unclear requirements, and process failures before selecting a solution.
Influence product direction. Partner with product and engineering teams to consolidate recurring customer blockers into prioritized improvements in usability, reliability, and operational readiness. Frame leadership discussions around systemic themes and tradeoffs, not lists of individual requests.
Drive resolution and accountability. Establish clear ownership, manage risks and dependencies, and maintain an effective escalation path. Keep commitments distinct from investigations and roadmap proposals; close the loop through documented delivery evidence and customer validation.
Build trusted decision systems. Use operational data, SQL, telemetry, and reporting tools to establish a shared source of truth. Define consistent metrics and status semantics so stakeholders can distinguish current capability, delivery progress, and future plans.
Create scalable operating mechanisms. Develop repeatable intake, prioritization, engineering handoff, readiness review, and customer feedback processes. Replace fragmented workflows and undocumented knowledge with durable playbooks, service definitions, and clear accountability.
Apply technical and security judgment. Navigate dependencies across cloud services, infrastructure, networking, identity, endpoints, data platforms, and application integrations. Partner with engineering and security specialists to incorporate risk mitigation, access controls, and secure operational practices.
Lead through influence. Resolve conflicting priorities using verified evidence, customer impact, and business value. Communicate concise recommendations to executives, facilitate constructive decisions across organizational boundaries, and coach peers in effective technical program management.

Qualifications

Required Qualifications:

Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development
OR equivalent experience.
3+ years of experience managing cross-functional and/or cross-team projects.

Other Requirements:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport.

Preferred Qualifications:

Demonstrated ownership of complex technical programs involving multiple engineering or operational teams, from problem definition and planning through implementation and measurable outcomes.
Technical fluency across enterprise systems, cloud infrastructure, software or data integration, and security dependencies, with the ability to investigate root causes and evaluate engineering tradeoffs.
Experience aligning technical and business stakeholders, resolving ambiguity, managing dependencies and risks, and delivering results without relying on direct reporting authority.
Experience using operational data, analytical queries, dashboards, or telemetry to validate assumptions, prioritize work, and measure program effectiveness.
Strong written and verbal communication, including translating detailed technical issues into clear customer explanations, executive recommendations, and actionable engineering requirements.
Experience connecting enterprise customer needs with engineering roadmaps, technical onboarding, deployment readiness, and product improvement programs.
Experience with Azure or other enterprise cloud platforms, hybrid infrastructure, identity and access controls, endpoint environments, or security and compliance programs.
Experience establishing shared reporting definitions and operational frameworks using tools such as SQL, Power BI, Excel, Azure DevOps, Jira, or Confluence.
Experience leading modernization, platform integration, service portfolio standardization, or technical debt reduction across distributed teams or complex organizations.
Ability to connect technical decisions and program investments to customer value, delivery cost, adoption, and business outcomes.

Technical Program Management IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Skills

Customer experience
Leadership
SQL
Prioritization
Program management
Data analysis
Communication skills
Onboarding
Microsoft Azure
Regulatory compliance
Reporting
Microsoft Power BI
Microsoft Excel
DevOps
Jira
Atlassian Confluence

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