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Added 18 mins ago
Sr. Manager, Engineering- Mars Veterinary Health
Mars Veterinary Health, Inc
United States
The Sr. Manager, Engineering is the senior engineering leader accountable for the people, technology, delivery, and release quality capabilities supporting an assigned product portfolio…
Added 44 mins ago
Cybersecurity - Senior Information System Security Manager (ISSM) **Sign on Bonus Potential**
The Boeing Company
Berkeley, MO
…team as a Cybersecurity - Senior Information System Security Manager (ISSM) in Berkeley, MO…
Added 1 hour ago
M
Principal Technical Program Manager
Microsoft
United States
- $142,800 to $304,200 USD / year
We are looking for a Principal Technical Program Manager to connect enterprise customer needs, field insights, and engineering execution across Microsoft's security portfolio. You will lead…
Added 1 hour ago
Sr. Manager, Solutions Architecture, ServiceNow
McDonald's
Columbus, OH
We are seeking a visionary and strategic Sr. Manager, Solutions Architecture, ServiceNow to lead our platform solutions architecture team. In this remote leadership role, you will be…
Added 1 hour ago
Sr Technical Security Product Owner (DevSecOps Engineering)
Humana
Columbus, OH
…prioritization and refinement then drives action. Partners with Product Manager to ensure backlog items advance capability objectives and deliver measurable outcomes within the Product…
Added 1 hour ago
Senior Manager QA Engineering
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager QA Engineering based in the United States.
Added 2 hours ago
Territory Executive - Illinois
PagerDuty
Phoenix, AZ
Familiarity with Operations Cloud or DevOps environments.
Added 2 hours ago
Sr Engineering Manager
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Phoenix, AZ
We are seeking a highly experienced Senior Engineering Manager to lead the development of next-generation Connected Software, Cloud Applications, and Industrial Control Systems solutions.…
Added 3 hours ago
Software Developer, Mid
Sierra Management And Technologies Inc
California, MD
Oversee the full software development lifecycle, including requirements gathering, design, coding, testing, and deployment using DevOps best practices.
Added 3 hours ago
Senior Brand Marketing Manager
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San Francisco, CA
…developer is the hero of our story. We're looking for a Senior Manager, Brand Marketing to lead it into its next chapter. Our team is small by design, the category is at an inflection…
Added 3 hours ago
Advisor, IT Network Operations
Enbridge Employee Services Inc
Remote, United States
…to diverse audiences and collaborate effectively in Agile, DevOps, and ITIL-based…
Added 4 hours ago
TL
Vice President, Data Systems
The Los Angeles Lakers, Inc
El Segundo, CA
- $275,000 to $300,000 USD / year
Reports to: Assistant General Manager, Strategy & Data Systems
Added 4 hours ago
Senior Project Manager
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Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Project Manager based in the United States.
Added 4 hours ago
Senior MuleSoft Engineer
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Added 5 hours ago
Security Program Manager
Insight Global
Woonsocket, RI
-Experienced Program/Product Manager leading initiatives across Cybersecurity, Cloud, Identity, Infrastructure, Platform Engineering, AI, Networking, and DevOps.
Added 5 hours ago
Software Engineering Manager for Cloud, DevOps & AI
Daimler Truck North America LLC
Portland, OR
As a Software Engineering Manager for Cloud, DevOps & AI, you will own the vision, strategy, planning, development, implementation, and management of a comprehensive IT portfolio that spans…
Added 5 hours ago
TW
Manager, Software Engineering
The Walt Disney Company
Celebration, FL
- $165,900 to $222,400 USD / year
The Manager, Software Engineering leads multiple agile engineering teams responsible for delivering scalable digital products, enterprise platforms, integrations, and operational systems…
Added 6 hours ago
Managed Services - Senior - IT Product Consultant
EY
Dallas, TX · Boston, MA · Hoboken, NJ · New York, NY · Chicago, IL · Cincinnati, OH · Baltimore, MD · Cleveland, OH · Atlanta, GA
…managed services engagements. Acting as an IT Product and Project Manager, you will support in executing service delivery commitments, managing client-facing initiatives, and ensuring…
Added 6 hours ago
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Senior Manager of Financial Cloud & AI Operations
ThoughtSpot
Remote, United States
- $154,000 to $220,000 USD / year
ThoughtSpot is hiring a Senior Manager of Financial Cloud & AI Operations to own the financial side of planning, modeling, and contracting for our cloud, token, and AI resources. This role…
Added 7 hours ago
Data Engineer, Clinical Operations
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Demonstrated expertise in cloud-native data platforms, ETL/ELT pipeline design, data modeling, and semantic analytics for large-scale, complex datasets, with hands-on DevOps experience.
Added 8 hours ago
ServiceNow Administrator/Developer
Koniag Government Services
Nashville, TN
…individual will work closely with the Call Center Operations Manager, program leadership, and end users to gather requirements, design and implement platform solutions, and ensure the…
Added 8 hours ago
GCP Cloud Product Owner
Koniag Government Services
Washington, DC
5+ years of experience as a Product Owner, Technical Product Manager, or Technical Lead delivering enterprise cloud solutions, with at least 3+ years focused on Google Cloud Platform (GCP)…
Added 8 hours ago
Azure Cloud Product Owner
Koniag Government Services
Washington, DC
5+ years of experience as a Product Owner, Technical Product Manager, or Technical Lead delivering enterprise cloud solutions, with at least 3+ years focused on Azure Cloud environments.
Added 8 hours ago
AWS Cloud Product Owner
Koniag Government Services
Washington, DC
5+ years of experience as a Product Owner, Technical Product Manager, or Technical Lead delivering enterprise cloud solutions, with at least 3+ years focused on AWS Cloud environments.
Added 8 hours ago
ServiceNow Administrator
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Nashville, TN
…ServiceNow Administrator/Developer, Call Center Operations Manager, program leadership, and end users to ensure the ServiceNow environment is consistently stable, secure, and optimized to…

Microsoft

Principal Technical Program Manager

United States

$142,800 to $304,200 USD / year

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Job details

Pay: $142,800 to $304,200 USD / year
Apply by: May 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

Overview

MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption and strengthen loyalty, driving growth that outpaces the market. The Customer & Commercial Success (CCS) organization, an organization within MCAPS-Core, is the connected engine that turns Microsoft’s commercial strategy into execution at scale - making it simpler and faster for the field to win for every customer, in every segment, region, and role. The organization brings together planning, landing, execution excellence, services portfolio and delivery, and field activation across ATU, STU, and CSU to accelerate customer value, drive growth, and strengthen the end-to-end experience across every customer moment.

We are looking for a Principal Technical Program Manager to connect enterprise customer needs, field insights, and engineering execution across Microsoft's security portfolio. You will lead cross-functional programs that remove adoption barriers and improve product usability and deployment readiness. Through technical judgment, trusted evidence, and clear accountability, you will turn recurring customer friction into scalable improvements with measurable customer and business outcomes.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Own cross-organizational programs. Define strategy, scope, success measures, roadmaps, milestones, dependencies, and decision rights for programs that improve customer experience, deployment readiness, and adoption. Lead delivery across engineering, field, support, and business stakeholders.
Establish the customer problem. Translate customer needs and technical evidence into actionable problem statements and acceptance criteria. Separate product gaps from configuration issues, infrastructure dependencies, unclear requirements, and process failures before selecting a solution.
Influence product direction. Partner with product and engineering teams to consolidate recurring customer blockers into prioritized improvements in usability, reliability, and operational readiness. Frame leadership discussions around systemic themes and tradeoffs, not lists of individual requests.
Drive resolution and accountability. Establish clear ownership, manage risks and dependencies, and maintain an effective escalation path. Keep commitments distinct from investigations and roadmap proposals; close the loop through documented delivery evidence and customer validation.
Build trusted decision systems. Use operational data, SQL, telemetry, and reporting tools to establish a shared source of truth. Define consistent metrics and status semantics so stakeholders can distinguish current capability, delivery progress, and future plans.
Create scalable operating mechanisms. Develop repeatable intake, prioritization, engineering handoff, readiness review, and customer feedback processes. Replace fragmented workflows and undocumented knowledge with durable playbooks, service definitions, and clear accountability.
Apply technical and security judgment. Navigate dependencies across cloud services, infrastructure, networking, identity, endpoints, data platforms, and application integrations. Partner with engineering and security specialists to incorporate risk mitigation, access controls, and secure operational practices.
Lead through influence. Resolve conflicting priorities using verified evidence, customer impact, and business value. Communicate concise recommendations to executives, facilitate constructive decisions across organizational boundaries, and coach peers in effective technical program management.

Qualifications

Required Qualifications:

Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development
OR equivalent experience.
3+ years of experience managing cross-functional and/or cross-team projects.

Other Requirements:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport.

Preferred Qualifications:

Demonstrated ownership of complex technical programs involving multiple engineering or operational teams, from problem definition and planning through implementation and measurable outcomes.
Technical fluency across enterprise systems, cloud infrastructure, software or data integration, and security dependencies, with the ability to investigate root causes and evaluate engineering tradeoffs.
Experience aligning technical and business stakeholders, resolving ambiguity, managing dependencies and risks, and delivering results without relying on direct reporting authority.
Experience using operational data, analytical queries, dashboards, or telemetry to validate assumptions, prioritize work, and measure program effectiveness.
Strong written and verbal communication, including translating detailed technical issues into clear customer explanations, executive recommendations, and actionable engineering requirements.
Experience connecting enterprise customer needs with engineering roadmaps, technical onboarding, deployment readiness, and product improvement programs.
Experience with Azure or other enterprise cloud platforms, hybrid infrastructure, identity and access controls, endpoint environments, or security and compliance programs.
Experience establishing shared reporting definitions and operational frameworks using tools such as SQL, Power BI, Excel, Azure DevOps, Jira, or Confluence.
Experience leading modernization, platform integration, service portfolio standardization, or technical debt reduction across distributed teams or complex organizations.
Ability to connect technical decisions and program investments to customer value, delivery cost, adoption, and business outcomes.

Technical Program Management IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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Skills

Customer experience
Leadership
SQL
Prioritization
Program management
Data analysis
Communication skills
Onboarding
Microsoft Azure
Regulatory compliance
Reporting
Microsoft Power BI
Microsoft Excel
DevOps
Jira
Atlassian Confluence

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