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Added 2 mins ago
Sr. Program Manager, Talent Management
Ralliant
Raleigh, NC
Partnership that connects the work: Partner with HR Shared Services and HR Technology on the processes, systems, and data behind our talent programs. Work hand in hand with our Sr. Program…
Added 4 mins ago
Study Design Lead – Clinical Research , Central Labs Services
CLS Labcorp Central Laboratory Services Limited Partnership
United States
Serve as a consultant on study design decisions, collaborating with the Global Study Manager (GSM) to identify risks and budget implications, and expanding advisory support at the program…
Added 6 mins ago
Data Center Site Program Manager
Google
Haskell, TX
…everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to…
Added 6 mins ago
Program Manager II, Supply Chain, Cloud
Google
Atlanta, GA · Kirkland, WA
…everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to…
Added 6 mins ago
Data Center Site Program Manager
Google
West Memphis, AR
…everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to…
Added 6 mins ago
Data Center Site Program Manager
Google
Claude, TX
…everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to…
Added 51 mins ago
Director, Procurement
Indeed
Sioux Falls, SD
As Director, Procurement, you will drive strategic value and operational excellence across a global spend portfolio spanning Technology, HR, and Finance. In this role, you will directly…
Added 1 hour ago
Director, Procurement
Indeed
Cheyenne, WY
As Director, Procurement, you will drive strategic value and operational excellence across a global spend portfolio spanning Technology, HR, and Finance. In this role, you will directly…
Added 1 hour ago
Field Engineering Manager
TerraPower, LLC
Kemmerer, WY
Added 1 hour ago
T
Engagement Manager - IT/Data (Pharma/Life Sciences Industry REQUIRED)
TEKsystems
Parsippany, NJ
- $37 to $40.86 USD / hour
Engagement Manager (Client Transition Manager) | 100 % Remote (EST)*MUST HAVE experience in Pharmaceuticals or Life sciences* Position SummaryThe Engagement Manager serves as the primary…
Added 1 hour ago
Director, Procurement
Indeed
Helena, MT
As Director, Procurement, you will drive strategic value and operational excellence across a global spend portfolio spanning Technology, HR, and Finance. In this role, you will directly…
Added 1 hour ago
Regional Global Practice Manager - Environmental Services (Northeast Region)
Burns & McDonnell
Wallingford, CT · Morristown, NJ · Manhattan, NY · Newton, MA · Conshohocken, PA
The Environmental Regional Global Practice Manager is responsible for the strategic development and overall leadership of the Environmental Regional Global Practice for the Northeast Region…
Added 1 hour ago
Protection Applications Department Manager (Midwest Region)
Burns & McDonnell
Saint Louis, MO · Akron, OH · Columbus, OH
The Protection Applications Department Manager is responsible for the managerial direction, leadership, development, and growth of the Protection Applications (PA) Department within Burns &…
Added 1 hour ago
Marketing Manager - Strategy, Planning and Operations
Cisco Systems, Inc.
Remote, United States
As a Marketing Manager within Strategy, Planning & Operations, you will serve as a strategic project and program manager dedicated to supporting Cisco's Partner Marketing leadership team.…
Added 1 hour ago
Manager, Regulatory Advisory & Practices
American Express
New York, NY · NY
Enterprise Shared Services (ESS) comprises key functions that are core to the company’s operations, including Global Real Estate & Workplace Experience, Global Supply Management, Business…
Added 2 hours ago
Travel Manager
Jump Trading
Chicago, NY · Chicago, IL · NY
We're hiring a Travel Manager, based in Chicago or New York, to own Jump's global travel product and lead a global travel team. You'll sit within Global Workplace Services alongside our…
Added 2 hours ago
Global Marketing Programs - Creative Propositions Lead
Arrow Electronics
Tempe, AZ
Arrow is seeking an innovative and experienced marketing manager to lead marketing for ArrowSphere, Arrow's digital platform. The ideal candidate understands how technology platforms create…
Added 2 hours ago
Operations Clerk
Republic Services
Phoenix, AZ
Reports any safety or customer service related issues to supervisor or manager immediately.
Added 2 hours ago
Communications Manager, Field & Partner Communications
Autodesk
Phoenix, AZ
Autodesk is looking for a Communications Manager to join our Customer & Partner Communications team. In this role, you will help connect employees and partners with the information they…
Added 2 hours ago
Project Manager, AI Seller Experience
Cisco Systems, Inc.
RTP, NC
You will join the AI Seller Experience (ASE) team, a critical part of Global GTM Sales Strategy, Planning & Operations (SSPO). Our mission is to reinvent how Cisco sells by integrating AI…
Added 2 hours ago
Insomniac - Global Freight & Logistics Shipping Manager, Consumer Products
Insomniac Holdings, LLC
Henderson, NV
Our global shipping and logistics manager is responsible for the global supply chain management of our Racing and Festival event apparel operations divisions, ensuring that goods and…
Added 2 hours ago
Senior Product Manager, Product Systems
Rocket Travel, Inc.
Chicago, IL
…facing product, rocketmiles.com. Since then, we have evolved to partner with some of the largest consumer travel brands in the world creating white-label solutions that allow customers to…
Added 2 hours ago
MTS IV, Hardware
Panasonic
Irvine, CA
Our new global headquarters is conveniently located in Irvine, CA near John Wayne Airport in the Park Place development. For our onsite and hybrid employees you will be able to enjoy…
Added 2 hours ago
MTS III, Hardware
Panasonic
Irvine, CA
Our new global headquarters is conveniently located in Irvine, CA near John Wayne Airport in the Park Place development. For our onsite and hybrid employees you will be able to enjoy…
Added 2 hours ago
UG
Project Research Manager I - Remote
UnitedHealth Group
Boston, MA
- $72,800 to $130,000 USD / year
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes…

Microsoft

Customer and Partner Engagement Manager

ON, CA, United States

$128,000 to $222,400 CAD / year

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Job details

Pay: $128,000 to $222,400 CAD / year
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Overview

As the Customer and Partner Engagement Manager, you will inform, enable, and increase the effectiveness of the highest-priority customer and partner engagements involving the President of Microsoft Canada and the Canadian Leadership Team. You will build the strategy, operating model, and execution rhythms needed to deliver well-orchestrated executive engagements that advance Microsoft’s business objectives and address customers’ most critical priorities.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Develop and execute a customer and partner engagement strategy for the President of Microsoft Canada, aligned with the organization’s strategy, goals, and objectives. Establish clear criteria and a triage process for prioritizing engagements and determining ownership.
Lead the rhythm to support executive-sponsored accounts, including developing engagement plans, establishing clear objectives and measures of success, providing strategic customer insights, tracking commitments, and driving follow-up actions to closure.
Coordinate the resolution of customer issues escalated to the President. Conduct due diligence across field sales and engineering teams, synthesize information for senior leaders, engage the appropriate owners and subject-matter experts, and maintain accountability through resolution.
Plan and support customer and partner visits to the Microsoft Executive Briefing Center when the President is participating or represented. Ensure engagements are appropriately structured and supported by content and insights that address Microsoft’s and the customer’s most strategic priorities.
Maximize the impact of customer, partner, and field engagements undertaken by the President during domestic and international travel. Coordinate with local teams and stakeholders, prepare the leader for site visits and meetings, and drive post-engagement actions and communications.
Orchestrate technical resources and subject-matter experts to advance customer engineering and technical issues, establish clear ownership, and facilitate timely resolution.

Qualifications

Required/minimum qualification

Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR equivalent experience

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Additional or preferred qualifications

Master's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement OR equivalent experience.
Experience in customer-facing, product marketing, sales, sales strategy, or related roles, with a demonstrated understanding of complex customer interactions and executive engagement.
Demonstrated ability to balance customer and internal priorities and translate them into engagement strategies that support tangible business outcomes.
Experience working with senior executives, exercising sound judgment and discretion, and operating independently while seeking guidance when appropriate.
Program management capability, including experience managing multiple complex initiatives, developing work-back plans, identifying risks, and driving commitments to completion.
Exceptional written and verbal communication skills, with solid attention to detail and accuracy across executive-facing materials and communications.
Cross-group collaboration and stakeholder-management skills, with the ability to coordinate across sales, engineering, partner, leadership, and global teams.
Ability to thrive in a fast-paced, ambiguous, and continually evolving environment, adapting plans and priorities in real time.
Understanding of Microsoft’s commercial business, solutions, customers, and partner ecosystem
Willingness to support broader Front Office priorities, including providing coverage for the Chief of Staff or taking on initiatives outside the core customer-engagement portfolio as needed.

Business Program Management IC5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year.

Find additional pay information here:

https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Business Program Management IC5 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 128,000 $ CAD à 222,400 $ CAD par année.

Pour plus d'information au sujet de la rémunération, veuillez cliquer ici:

https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu’à ce que le poste soit pourvu.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la demande d’accommodement.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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