Jobs in the United States

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Added 3 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Pierre, SD
…systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount…
Added 3 mins ago
Payments Risk Analyst II
Coinbase
Pierre, SD
Lead quantitative analysis of fraud performance, measuring rule precision and recall, assessing the financial impact of decisions, and surfacing tradeoffs to leadership with clear,…
Added 3 mins ago
Senior Strategic Program Lead
Coinbase
Pierre, SD
As a Senior Strategic Program Lead on the Strategic Programs team within Customer Experience, you'll own the customer experience strategy for Coinbase's most critical onboarding journeys:…
Added 3 mins ago
Software Engineer, Machine Learning RecSys
Meta
Pierre, SD
Collaborate with cross-functional teams (product, design, operations, infrastructure) to build innovative application experiences
Added 3 mins ago
SkillBridge - Network / Principal Network Communications Engineer
Northrop Grumman
Ellsworth AFB, SD
Support and lead air crew engagement for proper techniques in solving complex analysis of technical problems that arise during operations.
Added 3 mins ago
C
Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Pierre, SD
- $86,000 to $99,000 USD / year
…efficiency, and member experience. You will be a valued member of the engineering team supporting our client and will work collaboratively with product owners, business analysts,…
Added 3 mins ago
Executive Supply Chain FLIGHT DECK Leader
GE Aerospace
Pierre, SD
…Management, Materials Management, Industrial Transformation, and Engineering Material Systems. Reporting to the CES FLIGHT DECK & AI leader with a dotted line to the VP, Supply Chain, this…
Added 3 mins ago
Supplier Support Manufacturing Engineer
GE Aerospace
Pierre, SD
Problem-Solving Leadership: Lead creative solutions for complex manufacturing processes involving technical variety and interdependent production cycles. Utilize advanced operational,…
Added 3 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Pierre, SD
- $152,000 to $222,000 USD / year
Lead without authority. Align 8+ technical teams behind one platform plan through clear priorities, transparent tradeoffs, and credible follow-through.
Added 3 mins ago
C
Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Pierre, SD
- $86,000 to $99,000 USD / year
…efficiency, and member experience. You will be a valued member of the engineering team supporting our client and will work collaboratively with product owners, business analysts,…
Added 3 mins ago
GA
Sr Staff Applications Operations Engineer – Engineering Tools Automation & AI Ops
GE Aerospace
Pierre, SD
- $131,000 to $174,000 USD / year
Lead the team in using AI for operations. Develop Agentic Operations framework to disseminate across broader Engineering Operations DT team.
Added 3 mins ago
Lead Director Product Membership
CVS Health
Remote, United States
In this high-impact leadership role, you will manage a dedicated cross-functional engineering and technical team (comprising Software Development Engineers, Data Engineers, Salesforce…
Added 3 mins ago
Executive Director Digital Product Growth and Membership
CVS Health
Remote, United States
…acquisition, engagement, and long-term membership retention. You will lead a multidisciplinary engineering and product organization - including Product Managers, Software Engineers, Data…
Added 3 mins ago
Data Center Facility Operations Area Director
Meta
Pierre, SD
Meta is seeking a Senior Director to lead Data Center Facility Operations across a multi-area region, including operating campuses and future sites that are yet to be announced or built.…
Added 3 mins ago
EG
Cloud Engineer
Eliassen Group
Pierre, SD
- $70 to $88 USD / hour
Lead adoption and responsible use of AI and automation to improve scalability, reliability, and efficiency of cloud platforms and engineering workflows.
Added 6 mins ago
Senior Full Stack Developer, Agentic Engineering
FullBloom
Statewide, PA
…Developer, Agentic Engineer is a founding member of a small, new engineering squad building the next generation of staff-facing applications, APIs, and data services for Catapult Learning…
Added 11 mins ago
G
Estimator
GPAC
Mount Vernon, IN
- $75,000 to $95,000 USD / year
Manages customer expectations through communication of capabilities, capacities, lead times and follow up on offered quotations.
Added 13 mins ago
Project Manager | Heavy Equipment | Government, Military & Commercial
GPAC
Conroe, TX
Work directly with engineering, manufacturing, operations, and executive leadership teams.
Added 13 mins ago
Project Manager | Heavy Equipment | Government, Military & Commercial
GPAC
Katy, TX
Work directly with engineering, manufacturing, operations, and executive leadership teams.
Added 13 mins ago
Project Manager | Heavy Equipment | Government, Military & Commercial
GPAC
Beaumont, TX
Work directly with engineering, manufacturing, operations, and executive leadership teams.
Added 13 mins ago
Project Manager | Heavy Equipment | Government, Military & Commercial
GPAC
College Station, TX
Work directly with engineering, manufacturing, operations, and executive leadership teams.
Added 13 mins ago
Project Manager | Heavy Equipment | Government, Military & Commercial
GPAC
San Antonio, TX
Work directly with engineering, manufacturing, operations, and executive leadership teams.
Added 13 mins ago
Project Manager | Heavy Equipment | Government, Military & Commercial
GPAC
Dallas, TX
Work directly with engineering, manufacturing, operations, and executive leadership teams.
Added 16 mins ago
G
Commercial HVAC Project Manager/ Estimator
GPAC
Maryland Heights, MO
- $75,000 to $120,000 USD / year
Lead, coach, and manage project teams to deliver high-quality work.
Added 29 mins ago
Estimating Manager
CTI & Associates, Inc.
Richland, WA
Collaborate with operations, engineering, procurement, project management, and business development to gather inputs and validate assumptions

Microsoft

Business Administrator, MCAPS Core, CSS

WA, United States
TX, United States
Redmond, WA, United States
Irving, TX, United States
Redmond, United States
Irving, United States

$25.82 to $52.55 USD / hour

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Job details

Pay: $25.82 to $52.55 USD / hour
Apply by: May 3, 2027
Experience: 2+ years administrative, business support, and/or customer service experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

Overview

MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. Within MCAPS - Core, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. Provide comprehensive executive and operational support to the SCIM General Manager and SCIM Leadership Team, enabling effective leadership execution, organizational coordination, strategic planning, communications, calendar management, and operational excellence across the organization. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Provide executive operations and strategic business support: Own executive calendar management, meeting logistics, rhythm of business, travel planning, and decision-making support while ensuring leaders’ time is aligned to business priorities and critical organizational needs.
Lead cross-functional coordination, projects, and organizational execution: Drive communication and collaboration across executives, business partners, and stakeholders; manage complex projects, events, and operational initiatives; and ensure successful execution through process improvements, risk management, and accountability.
Manage organizational resources, business operations, and workforce activities: Oversee budgets, expenses, procurement, headcount management, recruiting, onboarding/offboarding, space planning, and vendor relationships while ensuring compliance, operational efficiency, and effective resource utilization.
Develop people, culture, and business support excellence: Mentor and lead Business Support professionals, foster team culture and engagement, share best practices, represent leadership and Microsoft's values, and act as a trusted advisor who enables organizational effectiveness and leadership success.

Qualifications

Required Qualifications:

2+ years administrative, business support, and/or customer service experience.

Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

3+ years administrative, business support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and basic administration work.
Associate's/Bachelor's Degree in relevant field (e.g., Business Administration, Human Resources [HR], Marketing, Communications, Psychology, Sociology) OR equivalent experience.
2+ year(s) experience reviewing and managing administrative budgets (e.g., for events, morale, travel, training).

Business Support ATR-C - The typical base pay range for this role across the U.S. is USD $25.82 - $45.05 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $36.73 - $52.55 per hour.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Skills

CSS
Logistics
Decision making
Communication skills
Risk management
Procurement
Regulatory compliance
Leadership
Customer service
Scheduling

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