Principal Site Reliability Engineering Manager

Overview

As a Microsoft Principal Site Reliability Engineering Manager, you will lead the strategy and execution of reliability engineering across organizations, guiding teams responsible for designing, building, and operating platforms and tools for CIPT. The portfolio spans infrastructure inventory and IP address management, network and security telemetry, monitoring pipelines, operational reporting, automation, and enterprise infrastructure data integrations. You will bring together SRE, product engineering, security, infrastructure, and operations teams early in the development lifecycle to establish clear technical direction. You will translate organizational priorities into multi-team roadmaps and measurable outcomes, ensuring platforms are secure, observable, reliable, efficient, and supportable while driving the adoption of proven engineering and operational practices. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. You will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, Office 365, Xbox, OneDrive and the Microsoft Azure platform. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Responsibilities

• Lead through managers and technical leaders to develop a high-performing Site Reliability Engineering team, establishing clear accountability while attracting, retaining, and developing talent and leadership capability.
• Define the technical strategy and roadmap for Site Reliability Engineering platforms and tooling across organizations, translating critical infrastructure workflows and data needs into secure, scalable, reliable, observable, and cost-effective engineering solutions. Guide end-to-end architecture across services, APIs, automation, telemetry pipelines, operational data, and infrastructure integrations.
• Drive cross-organizational collaboration to influence architecture, automation, operational readiness, and engineering standards while resolving technical dependencies and ownership gaps.
• Own operational health and readiness across the Site Reliability Engineering platform portfolio, establishing service level objectives and driving measurable improvements in reliability, security, compliance, performance, capacity, and data quality.
• Participate in the Site Reliability Engineering on-call rotation and drive incident readiness, response, communication, and post-incident improvements to minimize impact and prevent recurrence.
• Drive scalable tooling and automation for monitoring, deployment, remediation, configuration, and resource management, promoting safe change, recovery, and reusable engineering standards.
• Translate organizational priorities into multi-team roadmaps and delivery commitments, aligning resources, dependencies, capacity, and investments with business and engineering needs.
• Embody our culture and values

Qualifications

Required Qualifications

• Doctorate Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration
• OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, or systems administration
• OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 5+ years technical experience in software engineering, network engineering, or systems administration
• OR equivalent experience.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• 7+ years of technical experience with large-scale cloud or distributed systems.
• 3+ years of people management experience.
• Experience leading through managers and technical leaders, setting clear objectives and accountability, and supporting employee performance, growth, and career development.
• Experience guiding end-to-end architecture across services, APIs, automation, telemetry pipelines, operational data, and infrastructure integrations, including standards for security, observability, testing, configuration, and safe deployment.
• Experience managing the operational health and readiness of an SRE platform portfolio, including availability, reliability, security, compliance, supportability, and lifecycle management.
• Experience using service-health metrics, Service Level Objectives, Key Performance Indicators, and post-incident learnings to prioritize engineering investments and prevent recurring issues.
• Experience defining technical strategy and roadmaps for Site Reliability Engineering platforms and tooling and translating infrastructure workflows and data requirements into secure, scalable, and cost-effective solutions.

Site Reliability Engineering M5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.