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Principal Software Engineer Lead, Gameplay Systems - Minecraft
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
The Gameplay Systems team is looking for a hands-on Engineering Lead who will drive innovation through a group of software engineers. Your team will be responsible for building the platform…
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Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $85,400 to $183,700 USD / year
…with cutting-edge open-source and cloud technologies and build systems that are fault-tolerant, self-managing, self-healing, and highly scalable across public and private datacenters around…
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Principal Applied Scientist - ML & Deep Learning
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
Collaborating with AI researchers and audio signal processing experts to design and build end-to-end ML systems, tuned for human-human and human-AI interactions.
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Software Engineering
Microsoft
WA · Redmond, WA · Redmond
- $85,400 to $183,700 USD / year
…issues across compute, networking, storage, and distributed systems. Author and maintain engineering documentation, including design documents, architecture reviews, and troubleshooting…
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Principal Hardware Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
Microsoft’s Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) organization designs and delivers the advanced hardware platforms that power Azure’s global cloud and AI…
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Principal Technical Program Manager
Microsoft
United States
- $165,600 to $331,200 USD / year
…technical tradeoffs across networking, hardware and software engineering, systems architecture, datacenter infrastructure, operations, supply chain, finance, and customer-facing…
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Research Intern - Next-Generation AI Agents
Microsoft
WA · Redmond, WA · Redmond
- $6,810 to $14,610 USD / month
…Our team drives applied research that reimagines how agentic systems are built, evaluated, and deployed at enterprise scale, and we transfer these advances into Microsoft products. We…
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Principal Product Manager - AI Experiences, Monetization
Microsoft
CA · WA · Mountain View, CA · Redmond, WA · Mountain View · Redmond
- $165,600 to $331,200 USD / year
…generation of content products and the reusable intelligence systems that power them. You will take new ideas from early exploration through product-market fit, beginning with personalized…
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Software CAD DevOps Engineer
Microsoft
OR · CA · NC · Hillsboro, OR · Mountain View, CA · Raleigh, NC · Hillsboro · Mountain View · Raleigh
- $102,100 to $219,200 USD / year
Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent…
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Critical Environment Operations Director
Microsoft
AZ · Phoenix, AZ · Phoenix
- $140,200 to $312,000 USD / year
Establish and enhance strong working relationships and engagement with our Engineering Groups (EGs), and business partners
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Data Scientist, EngThrive Insights - CoreAI
Microsoft
WA · Redmond, WA · Redmond
- $102,100 to $219,200 USD / year
…thousands of Microsoft engineers - that’s what you’ll do on the Engineering Thrive Insights team. You’ll join the team behind the data platform, metrics, and insights that measure and…
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Senior Performance Modeling Engineer
Microsoft
CA · WA · Mountain View, CA · Redmond, WA · Mountain View · Redmond
- $119,800 to $261,000 USD / year
Join the Systems Planning and Architecture (SPARC) team within Azure Hardware Systems and Infrastructure (AHSI), where we are building the foundation for the world's largest AI workloads.…
Added 1 min ago
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Critical Environment Program Manager (CEPM) - CTJ - Top Secret
Microsoft
WY · Cheyenne, WY · Cheyenne
- $84,400 to $186,600 USD / year
Associate’s or Bachelor's degree in applicable engineering field or mechanical or electrical trades
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Senior Mechanical Engineer, AI Systems
Microsoft
CA · Mountain View, CA · Mountain View
- $119,800 to $261,000 USD / year
Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent…
Added 4 mins ago
Staff Software Engineer, Mobile (Android)
Google
Mountain View, CA
Experience in mobile systems engineering (e.g., mobile application software development, mobile release management, mobile operating systems, software/hardware integration (e.g.,…
Added 5 mins ago
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Systems Engineer - McLeansville, NC
Military Spouse Jobs & VetJobs
United States
- $95,384 USD / year
Clear understanding of systems engineering concepts, principles, theories, and technical standards
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Advanced Manufacturing Planning Specialist - Bloomington, MN
Military Spouse Jobs & VetJobs
United States
- $91,193 USD / year
Developing mission-critical systems that help keep people safe is what we do. At General Dynamics Mission Systems, you’ll be part of the team that helps heroes make a true impact. The work…
Added 6 mins ago
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Information Systems Security Officer (ISSO)
Jobgether
Remote, United States
- $150,000 to $170,000 USD / year
The Information Systems Security Officer will play a key role in strengthening cybersecurity and maintaining the security posture of cloud-based platforms supporting U.S. government and…
Added 7 mins ago
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Principal CAD Software Engineer
Microsoft
CA · NC · OR · Mountain View, CA · Raleigh, NC · Hillsboro, OR
- $142,800 to $304,200 USD / year
Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent…
Added 7 mins ago
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Senior Software Engineer- AI Agents
Microsoft
WA · CA · NY · Redmond, WA · Mountain View, CA · Redmond · Mountain View · New York
- $119,800 to $261,000 USD / year
Solid software engineering fundamentals including data structures, algorithms, object-oriented/system design, concurrency, and distributed systems.
Added 7 mins ago
Senior Engineer, Waste Treatment Design
Micron Idaho Semiconductor Manufacturing (Triton) LLC
Boise, ID
As a Waste Treatment Design Engineer, you will help shape the systems that safely manage industrial waste streams across major semiconductor construction projects. You will coordinate…
Added 7 mins ago
Senior Engineer, Specialty Gas Systems
Micron Idaho Semiconductor Manufacturing (Triton) LLC
Boise, ID
As a Senior Engineer, Specialty Gas Systems, you will lead the development and integration of high-purity and hazardous gas systems for advanced semiconductor manufacturing. You’ll guide…
Added 7 mins ago
Senior Engineer, Reclamation and ZLD
Micron Idaho Semiconductor Manufacturing (Triton) LLC
Boise, ID
As a Water Reclamation Engineer, you will lead the design and integration of systems that recover, reuse, and responsibly manage industrial water streams for major semiconductor…
Added 7 mins ago
Senior Engineer, Process Mechanical Engineer
Micron Idaho Semiconductor Manufacturing (Triton) LLC
Boise, ID
Our Construction Engineering team delivers the infrastructure required to build and expand semiconductor manufacturing sites. We partner with design firms, contractors, vendors, and…
Added 8 mins ago
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FastTrack Process Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $97,600 to $206,400 USD / year
…Operations Deal Managers, Business Planning, MCAPS Help, DCOE, Engineering, field sellers, and other MBO Operations teams to establish clear handoffs, strengthen execution, and enable MCA-E…

Microsoft

FastTrack Process Program Manager

WA, United States
Redmond, WA, United States
Redmond, United States

$97,600 to $206,400 USD / year

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Job details

Pay: $97,600 to $206,400 USD / year
Apply by: May 8, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Overview

If you are energized by simplifying complex operations, improving customer and seller experiences, and data to transform how work gets done, this FastTrack Process Program Manager role offers the opportunity to shape how MCA-E Acceleration operates. AI, Automation and Continuous Improvement are the foundations for success in this role to scale. FastTrack supports complex EA-to-MCA-E customer transitions by connecting sellers, customers, and operational stakeholders across the engagement lifecycle. The team helps create clarity across intake, assessment, enablement, migration, and post-transition follow-through, while partnering broadly to remove blockers and improve the end-to-end experience. In this role, you will own and optimize critical FastTrack processes from design through execution. You will translate business priorities and customer signals into compliant, measurable, and scalable operating mechanisms; identify and resolve risks, issues, and dependencies; and lead continuous improvement and change management across the program. You will work across FastTrack, Customer Operations Managers, Operations Deal Managers, Business Planning, MCAPS Help, DCOE, Engineering, field sellers, and other MBO Operations teams to establish clear handoffs, strengthen execution, and enable MCA-E at scale. You will combine strong process discipline with business program management, data analysis, stakeholder leadership, and AI-enabled innovation. Success requires the ability to create clarity in ambiguity, influence across organizational boundaries, and convert operational insights into durable improvements rather than one-off workarounds.

Responsibilities

Process Management

Own end-to-end process performance: Accountable for compliant and effective FastTrack processes, controls, service boundaries, handoffs, escalation paths, and governance. Document current and future-state process flows, systems, business requirements, roles, and ownership.
Apply continuous-improvement methods: Use Lean methodology, AI, automation, and structured problem-solving approaches to eliminate friction, reduce manual work, and simplify execution.
Manage risk and dependencies: Anticipate, document, and drive mitigation of process risks, operational gaps, and cross-team dependencies. Ensure actions are tracked through completion and escalated when required.
Improve process performance: Monitor KPIs and operating measures, perform analysis and benchmarking, and identify opportunities to improve quality, timeliness, efficiency, compliance, customer and seller experience, and cost.
Tool optimization : Identify, design and support the implementation of optimized tooling to meet the operational needs of the business.

Business Program Planning and Design

Assess the program landscape: Conduct research and analysis across pipeline, customer and seller feedback, process performance, business trends, and operational demand to define program scope, priorities, and opportunities.
Design scalable solutions: Identify root causes, define the program strategy, gather and document requirements, assess resource and capability needs, and create project plans, milestones, targets, and a cross-functional plan of record.
Create clarity in complexity: Simplify complex process and program issues, define decision points and accountabilities, and align stakeholders on practical solutions that can scale across teams and geographies.
Define success measures: Establish and track success criteria, OKRs, KPIs, and operational measures across quality, adoption, usage, impact, effectiveness, and transition outcomes.
Develop program collateral: Produce proposals, process documentation, requirements, strategy materials, operating guidance, and internal stakeholder content that incorporates partner needs and supports informed decisions.

Business Program Management

Lead a portfolio of initiatives: Manage project plans, timelines, milestones, performance measures, financial or resource considerations, risks, and dependencies for complex FastTrack process programs.
Drive stakeholder accountability: Communicate status, decisions, risks, and required actions to the appropriate stakeholders. Maintain clear ownership and ensure teams follow agreed schedules, processes, controls, and mitigation plans.
Partner across boundaries: Build effective working relationships across FastTrack, field, MBO Operations, Business Planning, Finance, Engineering, and specialist teams to align priorities and deliver shared outcomes.

Business Program Excellence and Execution

Lead change landing: Define and execute change-management and adoption plans, including stakeholder mapping, communications, documentation, and feedback mechanisms. Partner across FT & Operations team on readiness and training requirements for landing change
Enable execution teams: Act as a process subject-matter expert for complex customer and seller scenarios, helping teams interpret requirements, resolve process gaps, and apply consistent guidance.
Scale through AI and self-service: Design workflows for AI enabled solutions by our Automation and Reporting team, and self-service experiences that improve case quality, reduce manual effort, and allow teams to focus on complex customer outcomes.
Protect trust, security, and compliance: Embed privacy, least-privilege access, responsible AI, security, and compliance requirements into process design and execution. Identify risks early and drive mitigation and remediation to completion.

Other

Embody Microsoft culture and values, including respect, integrity, accountability, inclusion, ad a growth mindset.

Qualifications

Required / Minimum Qualifications

Master's Degree in Engineering, Business, or related field AND 2+ years process management, process execution, process optimization, or related experience OR Bachelor's Degree in Engineering, Business, or related field AND 4+ years process management, process execution, process optimization, or related experience OR equivalent experience.

Preferred Qualifications

Experience with enterprise commerce, licensing, contracting, order management, billing, cloud adoption, customer transitions, or complex deal execution; knowledge of MCA-E and Enterprise Agreement transition scenarios is an advantage.
Experience partnering with engineering or product teams through discovery, requirement definition, design, testing, launch, and post-launch improvement.
Experience leading operational readiness, change landing, training, communications, or enablement for large-scale platform or process launches.
Ability to assess end-to-end customer and seller experiences and identify where platform, process, policy, guidance, or operating-model changes are required.
Strong executive communication and storytelling skills, with the ability to turn complex technical and operational topics into clear decisions and actions.
Demonstrated ability to build trust, align stakeholders, and influence across organizational boundaries without direct authority.
Confidence operating through ambiguity and change, with strong judgment, structured problem-solving, and a bias for simplification and action.
Experience leading complex cross-functional programs involving engineering, operations, commercial, readiness, sales, or customer-facing teams.
Experience developing, reviewing, or governing business requirements and translating customer, seller, or operational scenarios into clear outcomes and acceptance criteria.
Experience managing program plans, milestones, risks, dependencies, decisions, stakeholder communications, and launch governance.
Experience influencing product or engineering direction through structured scenarios, requirements, evidence, and executive communication.
English language proficiency, verbal and written.

Process Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Skills

Process improvement
Change management
Program management
Data analysis
Leadership
Problem solving
Regulatory compliance
Research
Documentation
Communication skills
Sales

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