Jobs in the United States

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Added 4 mins ago
BC
Project Manager
Boulder Community Hospital
Boulder, CO
- $35.52 to $74.97 USD / hour
Boulder Community Health is seeking a Project Manager who will lead complex, cross-functional initiatives from concept through completion, bringing structure to ambiguity, clarity to chaos,…
Added 4 mins ago
Senior Cybersecurity and Space Vehicle Defense Mission Engineer
The Aerospace Corpor
Colorado Springs, CO
…cyber-informed mission and systems engineering efforts across the space enterprise, supporting military, Intelligence Community, and civil space customers, including USSF 6th Sustainment…
Added 4 mins ago
Cyberspace Warfare Operations and Sustainment Manager
The Aerospace Corpor
Colorado Springs, CO
…contributing to space superiority. - Coordinate Across the Space Force Enterprise: Serve as the focal point for CCD's cyberspace warfare support coordinating with Combat Forces Command…
Added 4 mins ago
GCO Corp Sr Account Dir
Medtronic
Colorado Springs, CO
Added 4 mins ago
ETL Test Engineer
IDR Inc.
Denver, CO
…cloud-based data integration and ETL solutions that support enterprise analytics and operational reporting. This is a great opportunity to contribute to large-scale data initiatives within…
Added 4 mins ago
II
Transformation Project Manager (SAP IS-U / OMS / CIS)
IDR Inc.
Denver, CO
- $75 to $80 USD / hour
IDR is seeking a Transformation Project Manager (SAP IS-U / OMS / CIS) to join one of our top clients for a remote opportunity. This role will help coordinate multiple concurrent enterprise…
Added 23 mins ago
SAP Program Management Senior Manager
Accenture LLP Company
3900 Great Plains Dr. S., MS · NY
As a Program Management Lead, you orchestrate the successful delivery of complex, multi-workstream programs by bringing together business, functional, technical, deployment, testing, data,…
Added 26 mins ago
Manufacturing Program Manager
Leidos
Huntsville, AL
Leidos’ Defense Manufacturing Sector is seeking a Manufacturing Program Manager to join our Indirect Fire Protection Capability (IFPC) Team at our Platform Integration Facility located in…
Added 31 mins ago
BH
Business Systems Analyst - Transportation Services
Black Hills Energy
Golden, CO
- $31,533 USD / year
Reporting Relationship: Manager, Transportation Customer Programs
Added 31 mins ago
UO
Program Manager - Q-SCALE (Quantum Skills, Credentials, and Learning Expansion)
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
The CUbit Quantum Initiative at the University of Colorado Boulder is seeking a highly organized and collaborative Program Manager to support the implementation of Q-SCALE (Quantum Skills,…
Added 49 mins ago
Director, Global Supply Center Strategy & Growth
ThermoFisher Scientific
Waltham, MA
…across commercial deployment, technology, marketing, product/program management and business development. The Director will establish the strategy, governance, capabilities and performance…
Added 1 hour ago
PAYROLL MANAGER
Central Michigan University
Mount Pleasant, MI
PAYROLL MANAGER Position Number: S-4001 Position Summary: Manages and oversees the administration of payroll services operations, ensuring compliance with federal and state regulations,…
Added 1 hour ago
Sr. Manager, Wholesale Channel Sales & Field Ops
Ford Motor Company
Dearborn, MI
Work in partnership with the Dealer Wholesale Operations Program Manager and the Aftermarket Manager to execute the Go-to-Market Plan to deliver the sales in the market
Added 1 hour ago
Senior Manager, Supply Chain Indirect - Construction, Real Estate, and Facilities Management
Ford Motor Company
Dearborn, MI
he Global Supply Chain organization is seeking a motivated and results-driven Supply Chain Manager / Category Manager to lead indirect purchasing strategies across complex service…
Added 1 hour ago
Inventory Management Specialist
Veterans Affairs, Veterans Health Administration
Detroit, MI
Added 2 hours ago
Supervisory Acquisition Utilization Specialist
Veterans Affairs, Veterans Health Administration
Prescott, AZ
Added 2 hours ago
Manager, Enterprise Communications & Channels
Amentum
Jefferson City, MO
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 2 hours ago
Aeronautical Systems Integration & Test (ASIT); Test Capability Integrator (Associate or Mid-Level)
The Boeing Company
Berkeley, MO
+ Assist the BT&E Test Program Manager in executing cost, technical and schedule management
Added 2 hours ago
Project Manager, Sponsorships & Experiential
Humana
Jefferson City, MO
More than a traditional project manager, the Project Manager, Sponsorship & Experiential will own the execution of a high-priority initiative while also coordinating a variety of projects…
Added 2 hours ago
Senior Risk Manager - AI Risk & Governance
Edward Jones
Saint Louis, MO
+ Responsible for carrying out risk and control activities per the Enterprise Risk Management Program as well as any divisional-required elements.
Added 2 hours ago
Director of Business Operations
Avint
Remote, United States
…and quality, facilities and administrative operations, and enterprise business processes. As a member of the Avint Leadership Team, this role is expected to anticipate business needs, bring…
Added 3 hours ago
IT Operations Manager
COUNTY OF MOORE
Carthage, NC
Added 3 hours ago
Administrative Officer
Veterans Affairs, Veterans Health Administration
Durham, NC
…administrative management responsibility for a wide range of functional program staff that are assigned, matrixed, or deployed to Surgical Care Service. Responsibilities The Administrative…
Added 3 hours ago
Medical Science Liaison, Rheumatology - Mid-Atlantic & Foothills
J&J Family of Companies
Charlotte, NC
Added 3 hours ago
EG
Program Manager
Eliassen Group
Raleigh, NC
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…

Microsoft

eCommerce Experience Manager

WA, United States
GA, United States
CA, United States
NY, United States
Redmond, WA, United States
Atlanta, GA, United States
Mountain View, CA, United States
Redmond, United States
Atlanta, United States
Mountain View, United States
New York, United States

$106,400 to $222,600 USD / year

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Job details

Pay: $106,400 to $222,600 USD / year
Apply by: May 5, 2027
Posting language: English
Posted: Nov 6, 2026

Original job description

Overview

In Consumer eCommerce, our purpose is to earn fans and drive growth by building emotional connections that delight and empower everyone. We engage consumers globally throughout their shopping journeys across direct channels in Gaming, Windows, Microsoft 365, and Surface. As a member of our Online Customer Experience (OCE) team, you will help grow a multi-billion-dollar business, explore new areas of innovation, and contribute to a culture grounded in growth mindset, excellence, and inclusion. The eCommerce Experience Manager, which sits within the Global Site Experience team, leads complex, cross-functional work where ownership or the path forward may not be clear. They turn customer needs and business goals into practical priorities, requirements, and decisions, then bring the right teams together to make progress. This is an individual contributor role centered on influence, alignment, and coordination rather than direct people management or end-to-end delivery ownership. This person partners closely with Engineering, UX, Studio, Production, Product and Program Management, Analytics, and Site Merchandising. They help create a more connected customer experience by surfacing risks early, driving timely decisions, and keeping teams aligned through platform changes, product launches, and campaigns.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

Lead complex OCE initiatives across customer journeys and digital experiences. Set clear goals, priorities, guardrails, and measures of success.
Turn business goals, customer needs, and performance insights into clear priorities and requirements that partner teams can act on.
Coordinate priorities and timing across eCommerce and site transformation work, including components, experiments, content, campaigns, product pages, and purchase experiences.
Spot dependencies, ownership gaps, and readiness risks early. Give leaders clear options and recommendations before issues affect customers or launches.
Represent OCE in cross-team planning and delivery discussions. Connect customer impact and business needs with market requirements and lessons from previous launches.
Build alignment across Engineering, UX, Studio, Production, Product and Program Management, Analytics, Site Merchandising, and other teams without direct authority.
Develop reusable standards and readiness practices that improve the consistency and quality of eCommerce experiences and global rollouts while accounting for regional and platform needs.
Use customer research, journey behavior, traffic, conversion, experiments, and operational insights to prioritize improvements and measure results.
Keep teams aligned through platform changes and feature launches by clarifying decisions, dependencies, ownership, and exit criteria.
Establish ways of working that last beyond a single project, including clear escalation paths, ownership handoffs, and feedback loops.
Embody our Culture & Values

Qualifications

Required/minimum qualifications

Master's Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, Communications, Liberal Arts, or related field AND 3+ years experience in retail, customer service, ecommerce, data science, research, marketing or business-related roles
OR Bachelor's Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, Communications, Liberal Arts, or related field AND 4+ years experience in retail, customer service, ecommerce, data science, research, marketing or business-related roles
OR equivalent experience.

Additional or preferred qualifications

Master's Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, Communications, Liberal Arts, or related field AND 6+ years experience in ecommerce, product management, marketing or business-related roles OR Bachelor's Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, Communications, Liberal Arts, or related field AND 8+ years experience in ecommerce, product management, marketing or business-related roles OR equivalent experience.
Experience independently leading complex eCommerce, digital product, web platform, or customer experience work.
Experience bringing structure to ambiguous problems and translating business goals, customer needs, and data into clear priorities and decisions.
Experience influencing without direct authority and aligning senior stakeholders and partner teams with different goals and constraints.
Understanding of modern web and content platforms, reusable components, and the factors that affect experience quality and launch readiness.
Strong communication skills, including the ability to explain recommendations, raise risks, and drive decisions with both senior leaders and working teams.
Ability to use customer research, business data, and experimentation to prioritize work and measure results. Additional/Preferred Qualifications
5+ years experience in site merchandising, digital marketing, eCommerce, or product marketing.
3+ years project management experience.
Experience with large-scale site or platform transformation, enterprise content management systems such as Adobe Experience Manager (AEM), or reusable component ecosystems. • Experience supporting global or multi-market digital experiences, including scalable rollout approaches and regional or market requirements.
Fluency in eCommerce customer journeys, including discovery, product detail pages, buy-box or purchase experiences, content, and campaign touchpoints.
Experience connecting analytics, customer research, experimentation, and operational signals to business and experience decisions.
Experience creating shared standards, readiness expectations, or operating practices across a matrixed organization.
Ability to move comfortably between strategy and delivery details while staying focused on customer value, business continuity, and measurable results.

eCommerce IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Skills

Microsoft Windows
Microsoft 365
Program management
Google Analytics
Merchandising
Research
Social sciences
Computer science
Computer technology
Customer service
Customer experience
Communication skills
Digital marketing
Project management

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