Digital Solution Engineering Director

Overview

Microsoft Customer and Partner Solutions-Core (MCAPS) accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.

The Americas Scaling AI Solution Engineering team accelerates Azure growth by helping high-potential digital-native and startup customers across the United States and Canada design, validate, and productionize secure, scalable AI solutions on Microsoft Azure. The team provides deep technical leadership across Microsoft Foundry, Azure OpenAI, data, applications, infrastructure, and security, converting customer priorities into funded workloads, measurable consumption, and durable strategic partnerships.

The Digital Solution Engineering Director will lead the Americas Scaling AI Solution Engineering (SE) team, the organization's largest regional SE team, covering priority Digital Native and startup customers across the United States and Canada. The role owns technical coverage, execution quality, and talent development for the region, partners as the technical leadership counterpart to Americas Sales leaders and their Account Executive - Solution Engineering AE-SE pods, aligns engineering capacity to the highest-value opportunities, and accelerates secure AI workloads from proof of concept into production and sustained Azure consumption.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Lead, hire, coach, and retain a team of Solution Engineers across the US and Canada
• Set regional technical strategy and operating rhythm
• Own AE-SE pod alignment and account coverage in partnership with Americas Sales leaders
• Drive excellence in discovery, architecture, demonstrations, proofs of concept, and production-readiness engagements.
• Serve as executive technical escalation point for strategic customers
• Coordinate specialists, product groups, partners, and support resources
• Resolve technical, quota, capacity, and adoption blockers
• Maintain disciplined pipeline, milestone, and activity hygiene
• Deliver measurable workload activation, consumption growth, and customer success across the region.

Qualifications

Required Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 6+ years technical pre-sales or technical consulting experience OR equivalent experience.

Preferred Qualifications

• Startup ecosystem experience: Understanding how startups operate, make technical decisions, and scale.
• Executive technical engagement: Credibility influencing CTOs and engineering leaders.
• Azure/AI technical depth: Hands-on architecture, engineering leadership, or technical solution experience.
• echnical sales execution: Building POCs and influencing cloud adoption alongside sales teams.
• People leadership: Experience leading, coaching, and developing technical professionals.

Digital Solution Engineering M5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.