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Manager, Global Multimedia Production &
Smith & Nephew, Inc. (Endoscopy Division
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…engagement, product commercialization, and brand growth. The Manager, Global Multimedia Production & Content Studio will develop compelling content that communicates complex clinical and…
Added 4 mins ago
Graduate Development Program, Associate
National Grid
Waltham, MA
Are you ready to help shape the future of electric asset management? As an Associate Product Manager in US Electric IT team, you'll support the STREAMS program, a strategic transformation…
Added 4 mins ago
Programme Manager (Post-Merger Integration & Carve-Out)
Willis Re Inc
United States
The US Integration Program Manager will drive the execution, governance, and operational cutover of North American workstreams for the Willis Re / BMS Group integration program. Reporting…
Added 9 mins ago
Vehicle System Release (Former SSTM)
Stellantis
Auburn Hills, MI
…modular policy applications. The VSR must also work closely with program CVE, Planning, and with each Discipline Manager (Engineering Director) within Interior, Mechatronics and NVH and…
Added 15 mins ago
Shop Operations Manager
Pacific AG Management, Inc
Wasco, CA
The Shop Operations Manager leads the transformation of the Company’s repair and maintenance (R&M) operations, evolving an established shop into a modern, data-driven, metrics-focused…
Added 16 mins ago
EG
Functional Solution Leader for Individual Productivity and Team Efficiency
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- $120 to $135 USD / hour
…alignment for priority job roles, partners with the Product Manager to assess effort and value, and shapes a pragmatic execution plan that links learning outcomes to measurable business…
Added 17 mins ago
BH
Recruiter
Berkshire Hathaway Homestate Companies
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…leaders and Marketing Communications to develop and implement strategic campaigns to strengthen pipeline and brand visibility (social media, print advertising, job fairs/professional…
Added 17 mins ago
BH
Recruiter
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…leaders and Marketing Communications to develop and implement strategic campaigns to strengthen pipeline and brand visibility (social media, print advertising, job fairs/professional…
Added 19 mins ago
Senior Lead Product Manager
B10 Wells Fargo Bank, N. A.
CHARLOTTE, NC · WILMINGTON, DE · COLUMBUS, OH
Wells Fargo is seeking a Senior Lead Product Manager to lead a critical product area within the Credit Services product line. This role will own one of the foundational product domains…
Added 19 mins ago
Manager of Employer & Alumni Engagement
Clark University
Worcester, MA
- Provide strategic leadership for employer-facing recruiting programs and events, including career fairs, networking events, information sessions, and on-campus recruiting initiatives;…
Added 19 mins ago
Strategy Consultant III, Strategic Planning & Analysis
Kaiser Permanente
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…with stakeholders; mitigating avoidable issues or risks to strategic program implementation independently; fostering collaborative partnerships primarily within the organization with…
Added 23 mins ago
Mgr, Market & Product Dev - Seedway - Lakeland, FL
GROWMARK, Inc.
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Responsible for managing product line in assigned species and working with Vegetable Seed Business Manager, Sales Manager, Product Development Team, vendors and assigned salesmen to develop…
Added 25 mins ago
BH
Youth Peer Advocate
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…within the Milford community. Under the supervision of the Program Manager, the YPA supports youth engagement initiatives, participates in prevention planning efforts, and ensures that…
Added 25 mins ago
Senior Manager, Executive Talent Management
CVS Health
Hartford, CT
This role drives and organizes CVS Health's key executive talent processes by providing project and program support across VP+ talent strategy workstreams. The role consolidates complex…
Added 26 mins ago
Manager, FP&A
CVS Health
Hartford, CT
The Manager, FP&A will be a key member of the Medicare Finance organization, with primary responsibility for financial management and oversight of Medicare selling expenses representing an…
Added 26 mins ago
EG
Functional Solution Leader for Individual Productivity and Team Efficiency
Eliassen Group
Hartford, CT
- $120 to $135 USD / hour
…alignment for priority job roles, partners with the Product Manager to assess effort and value, and shapes a pragmatic execution plan that links learning outcomes to measurable business…
Added 27 mins ago
FI
Commercial Relationship Manager II
First Interstate Ban
Denver, CO
- $127,490 to $210,430 USD / year
…for #TeamFirstInterstate.SUMMARYThe Commercial Relationship Manager II serves as the Relationship Manager for new and existing complex clients and is responsible for managing a portfolio…
Added 27 mins ago
UO
Staff Engagement and Development Manager
University of Colorado Denver
Aurora, CO
- $40,123 USD / year
The Staff Engagement and Development Manager provides leadership and oversight for talent acquisition, workforce planning, employee engagement, learning and development, employee relations,…
Added 38 mins ago
Industrial Products Business Strategy Senior Manager
Deloitte US
Atlanta, GA
As a strategy Senior Manager, you will work at the intersection of corporate, customer, M&A, workforce, and operational strategy. You will work among strategic advisors to help our clients…
Added 46 mins ago
Project Manager-Project Manager Senior
Ohio Power Company
Gahanna, OH · Kenton, OH · Athens, OH · Newark, OH · Canton, OH
Manage one or more intermediate and/or complex projects, up to the highest-level project complexity or a program area of projects, within a matrix team environment. Provide leadership,…
Added 53 mins ago
M
Senior Integrated Marketing Manager
Microsoft
WA · Redmond, WA · Redmond
- $106,400 to $222,600 USD / year
…key part of our work is the Market Development Funds (MDF) program, a strategic joint co-investment with Microsoft's largest silicon partners to drive demand for Microsoft Cloud and AI…
Added 53 mins ago
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Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
…without relying on direct authority. The Principal Technical Program Manager will work closely with engineering, product management, and partner teams to ensure that strategic programs…
Added 54 mins ago
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Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
…Cloud services AI product offerings. As a Principal Technical Program Manager on the Technology and Region Expansion Team you analyze data from across the company to understand customer…
Added 54 mins ago
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Senior Product Manager - Customer Solution Architecture
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
Microsoft is seeking a Senior Product Manager to serve as a Customer Solution Architect within the Microsoft 365 Copilot extensibility organization. This role combines product management…
Added 54 mins ago
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Global Stock Compliance Manager
Microsoft
WA · Redmond, WA · Redmond
- $86,100 to $187,400 USD / year
Microsoft’s Total Rewards organization is looking for a strategic and analytical global equity compliance professional to join our team as a Global Compliance Manager. This is an…

Microsoft

Business Program Manager

WA, United States
Redmond, WA, United States
Redmond, United States

$77,800 to $169,900 USD / year

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Job details

Pay: $77,800 to $169,900 USD / year
Apply by: May 8, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Overview

MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. Within MCAPS - Core, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. Strategy & Operations (S&O) serves as a cross-business unit within CSS, enabling strategic planning, governance, business performance, operational execution, and transformation across the organization. By aligning priorities, investments, AI and technology initiatives, and execution, we help CSS achieve its business objectives and deliver greater customer impact. In this key central, cross-functional role, the S&O Business Operations BPM drives the business and operating rhythms that create the right conversations with CSS and MCAPS-Core executive audiences, bringing clarity to processes, keeping operations seamless, and ensuring executives are prepared on the key areas of the business that need their attention. This includes owning the timelines, readiness, deck quality, and decision and action tracking for each business review, along with the S&O communications, SharePoint, and event operations that keep the organization informed and connected. This role is a strong fit for a program manager who is detail-oriented, proactive, and able to drive clarity and follow-through in a fast-moving executive environment, working cross-functionally with a broad set of partners and leaders. Strong coordination and communication skills matter more than deep analytics expertise, though comfort with business performance data and executive reporting is important. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Own the end-to-end operating cycle for the executive business reviews S&O drives for CSS and MCAPS-Core, including workbacks, readiness checkpoints, agendas, and logistics. Orchestrate contributor inputs across CSS and MCAPS-Core, holding owners to due dates so materials are complete before leadership review. Drive deck readiness by quality-checking and finalizing executive materials, and lead storyboard and deck reviews with leaders ahead of each forum. Own the review action tracker, driving decisions, actions, risks, and dependencies to closure and surfacing blockers early. Lead pre- and post-meeting communications, including pre-reads, recaps, and action summaries. Drive S&O leadership and org-wide communications and templates, and own the S&O SharePoint site and shared workspaces. Plan and run S&O events and team rhythms, such as town halls, offsites, and site events, from agenda through logistics and follow-up. Continuously improve communications and event processes, using AI and automation tools such as Microsoft Copilot.

Qualifications

Required/minimum qualifications

Bachelor's Degree in Business, Operations, Finance, or related field AND 2+ years experience in program management, process management, or process improvement OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Additional or preferred qualifications

Master's Degree in Business, Operations, Finance, or related field AND 3+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 5+ years experience in program management, process management, or process improvement OR equivalent experience.
Experience supporting Rhythm of Business (ROB) processes, including Quarterly Business Reviews (QBRs), Monthly Business Reviews (MBRs), operational reviews, or executive business reviews.
Experience preparing, coordinating, or managing executive-level presentations and PowerPoint materials.
Experience drafting internal communications and managing content within SharePoint sites or similar collaboration platforms.
Experience planning and coordinating meetings, events, or offsites, including logistics, scheduling, and attendee coordination.
Demonstrated organizational and time-management skills, with the ability to manage multiple priorities and deadlines simultaneously.
Ability to work independently, anticipate business needs, and coordinate across multiple stakeholder groups, including business, finance, planning, and operations teams.
Familiarity with business operations, planning processes, financial rhythms, scorecards, reporting, or business performance metrics, including experience reviewing and interpreting business data.
Proficiency with Microsoft Teams, Outlook, PowerPoint, Excel, and SharePoint; experience using Microsoft Copilot or other AI-enabled productivity tools.
Experience working within Microsoft or another large, complex enterprise organization.

Business Program Management IC3 - The typical base pay range for this role across the U.S. is USD $77,800 - $153,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $102,200 - $169,900 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Skills

CSS
BPM
Microsoft SharePoint
Program management
Process improvement
Presentation skills
Microsoft PowerPoint
Collaboration
Logistics
Scheduling
Time management
Work independently
Reporting
Microsoft Teams
Microsoft Outlook
Microsoft Excel

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