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Added 12 mins ago
M
Data Center Technicians Manager
Microsoft
WI · Mt Pleasant, WI · Mt Pleasant
- $75,400 to $185,300 USD / year
As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and…
Added 12 mins ago
M
Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
Within Microsoft Fabric, the Platform Experiences team is hiring a Principal Technical Program Manager to lead complex, cross-organizational programs that improve platform readiness and…
Added 12 mins ago
M
Construction Quality Manager
Microsoft
TX · Pecos, TX · Pecos
- $130,900 to $303,600 USD / year
The Construction Quality Manager serves as Microsoft's quality representative, providing oversight, verification, auditing, reporting, escalation, and governance of contractor quality…
Added 12 mins ago
M
Data Center Technician Manager (Night Shift)
Microsoft
IL · Chicago, IL · Chicago
- $75,400 to $185,300 USD / year
As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and…
Added 12 mins ago
M
Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
…Cloud services AI product offerings. As a Principal Technical Program Manager on the Technology and Region Expansion Team you analyze data from across the company to understand customer…
Added 12 mins ago
M
Senior Product Manager - Customer Solution Architecture
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
Microsoft is seeking a Senior Product Manager to serve as a Customer Solution Architect within the Microsoft 365 Copilot extensibility organization. This role combines product management…
Added 12 mins ago
M
Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
We are looking to hire a Principal Technical Program Manager to join Cloud Operations + Innovation (CO+I), the team behind one of the world's largest cloud infrastructures. CO+I is…
Added 13 mins ago
M
Principal Hardware Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
…Azure’s global cloud and AI services. As a Principal HW Technical Program Manager, you will own the end‑to‑end strategy and execution for next‑generation accelerated AI Infrastructure…
Added 13 mins ago
M
Business Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $77,800 to $169,900 USD / year
This role is a strong fit for a program manager who is detail-oriented, proactive, and able to drive clarity and follow-through in a fast-moving executive environment, working…
Added 13 mins ago
M
Principal Technical Program Manager
Microsoft
United States
- $165,600 to $331,200 USD / year
…bandwidth, latency, topology, congestion management, resiliency, security, observability, serviceability, and operational…
Added 13 mins ago
M
Principal Software Engineering Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
Microsoft Commercial Marketplace seeks a Principal Software Engineering Manager to lead the Marketplace Payload Processing Platform, which orchestrates end-to-end workflows to receive,…
Added 13 mins ago
M
Principal Product Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
Bachelor’s Degree AND 8+ years’ experience in product/service/project/program management or software development, or equivalent experience.
Added 13 mins ago
M
Critical Environment Program Manager (CEPM) - CTJ - Top Secret
Microsoft
WY · Cheyenne, WY · Cheyenne
- $84,400 to $186,600 USD / year
…engine that powers our cloud services. As a Critical Environment Program Manager (CEPM) on the U.S. Airgap team, you will perform a key role in delivering the core infrastructure and…
Added 18 mins ago
J
Subject Matter Expert - Senior Financial Systems Modernization SME
Jobgether
Remote, United States
- $130,000 to $180,000 USD / year
…business priorities are integrated throughout the modernization program. The successful candidate will coordinate cross-functional stakeholders, guide implementation activities, and advise…
Added 18 mins ago
Manager, Vulnerability Management
Jobgether
Remote, United States
…shape and lead a comprehensive Product Vulnerability Management program across multiple products and services. You will establish the strategy, operating model, and capabilities needed to…
Added 18 mins ago
J
Information Systems Security Manager
Jobgether
Remote, United States
- $170,000 to $180,000 USD / year
…next steps. Our partner is looking for an Information Systems Security Manager based in the United…
Added 19 mins ago
FT
Sr. IS Analyst - Power BI
Franklin Templeton
Rancho Cordova, CA
- $120,000 to $130,000 USD / year
The Global Information Security (GIS) Program Management Office is seeking a highly skilled and experienced Sr. IS Analyst - Power BI to join our team. As a Sr. IS Analyst focused on Power…
Added 20 mins ago
M
FastTrack Process Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $97,600 to $206,400 USD / year
…data to transform how work gets done, this FastTrack Process Program Manager role offers the opportunity to shape how MCA-E Acceleration operates. AI, Automation and Continuous Improvement…
Added 27 mins ago
Event Sr. Technical Lead, Audio Visual - Hyatt Regency Hill Country Resort and Villas
Encore Global
San Antonio, TX
…lead and technical specialist and reports to an Operations Manager, Dir, Operations or…
Added 31 mins ago
Operations Manager
City of New York
New York City, NY
The Operations Manager specific duties will include but are not limited to:
Added 32 mins ago
VO
Program Manager II
Volunteers of America Los Angeles
San Pedro, CA
- $76,281.92 to $80,296.76 USD / year
Program Manager II manages a large program, or multiple smaller programs, or (a) program(s) dealing with complex issues and co-morbidity according to contract and budget guidelines. This…
Added 32 mins ago
Supply Chain Program Manager 1
Northrop Grumman
Redondo Beach, CA
…pioneering spirit to our collaborative teams. As a Supply Chain Program Manager – Level 1 located in Aurora, CO, Colorado Spring, CO, or Redondo Beach, CA, you’ll be a linchpin in missions…
Added 32 mins ago
MM
Employment Services Client Success Manager
Mass Markets
CA
- $100,000 to $250,000 USD / year
…staffing industry? We’re seeking an experienced Client Success Manager to join our team and lead strategic initiatives that strengthen client relationships, drive revenue, and support…
Added 32 mins ago
MM
Recruitment Process Outsourcing Account Executive
Mass Markets
CA
- $100,000 to $250,000 USD / year
5+ years of experience as an Account Manager, Account Executive, or Sales Executive.
Added 32 mins ago
Building Manager
Ford Motor Company
Manteca, CA
Provide leadership and direction to a diverse workforce, including salary staff (Traffic, Security, and Inventory) and hourly employees.

Microsoft

Business Program Manager

WA, United States
Redmond, WA, United States
Redmond, United States

$77,800 to $169,900 USD / year

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Job details

Pay: $77,800 to $169,900 USD / year
Apply by: May 8, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Overview

MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. Within MCAPS - Core, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. Strategy & Operations (S&O) serves as a cross-business unit within CSS, enabling strategic planning, governance, business performance, operational execution, and transformation across the organization. By aligning priorities, investments, AI and technology initiatives, and execution, we help CSS achieve its business objectives and deliver greater customer impact. In this key central, cross-functional role, the S&O Business Operations BPM drives the business and operating rhythms that create the right conversations with CSS and MCAPS-Core executive audiences, bringing clarity to processes, keeping operations seamless, and ensuring executives are prepared on the key areas of the business that need their attention. This includes owning the timelines, readiness, deck quality, and decision and action tracking for each business review, along with the S&O communications, SharePoint, and event operations that keep the organization informed and connected. This role is a strong fit for a program manager who is detail-oriented, proactive, and able to drive clarity and follow-through in a fast-moving executive environment, working cross-functionally with a broad set of partners and leaders. Strong coordination and communication skills matter more than deep analytics expertise, though comfort with business performance data and executive reporting is important. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Own the end-to-end operating cycle for the executive business reviews S&O drives for CSS and MCAPS-Core, including workbacks, readiness checkpoints, agendas, and logistics. Orchestrate contributor inputs across CSS and MCAPS-Core, holding owners to due dates so materials are complete before leadership review. Drive deck readiness by quality-checking and finalizing executive materials, and lead storyboard and deck reviews with leaders ahead of each forum. Own the review action tracker, driving decisions, actions, risks, and dependencies to closure and surfacing blockers early. Lead pre- and post-meeting communications, including pre-reads, recaps, and action summaries. Drive S&O leadership and org-wide communications and templates, and own the S&O SharePoint site and shared workspaces. Plan and run S&O events and team rhythms, such as town halls, offsites, and site events, from agenda through logistics and follow-up. Continuously improve communications and event processes, using AI and automation tools such as Microsoft Copilot.

Qualifications

Required/minimum qualifications

Bachelor's Degree in Business, Operations, Finance, or related field AND 2+ years experience in program management, process management, or process improvement OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Additional or preferred qualifications

Master's Degree in Business, Operations, Finance, or related field AND 3+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 5+ years experience in program management, process management, or process improvement OR equivalent experience.
Experience supporting Rhythm of Business (ROB) processes, including Quarterly Business Reviews (QBRs), Monthly Business Reviews (MBRs), operational reviews, or executive business reviews.
Experience preparing, coordinating, or managing executive-level presentations and PowerPoint materials.
Experience drafting internal communications and managing content within SharePoint sites or similar collaboration platforms.
Experience planning and coordinating meetings, events, or offsites, including logistics, scheduling, and attendee coordination.
Demonstrated organizational and time-management skills, with the ability to manage multiple priorities and deadlines simultaneously.
Ability to work independently, anticipate business needs, and coordinate across multiple stakeholder groups, including business, finance, planning, and operations teams.
Familiarity with business operations, planning processes, financial rhythms, scorecards, reporting, or business performance metrics, including experience reviewing and interpreting business data.
Proficiency with Microsoft Teams, Outlook, PowerPoint, Excel, and SharePoint; experience using Microsoft Copilot or other AI-enabled productivity tools.
Experience working within Microsoft or another large, complex enterprise organization.

Business Program Management IC3 - The typical base pay range for this role across the U.S. is USD $77,800 - $153,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $102,200 - $169,900 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Skills

CSS
BPM
Microsoft SharePoint
Program management
Process improvement
Presentation skills
Microsoft PowerPoint
Collaboration
Logistics
Scheduling
Time management
Work independently
Reporting
Microsoft Teams
Microsoft Outlook
Microsoft Excel

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