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Added 6 mins ago
M
Data Center Technicians Manager
Microsoft
WI · Mt Pleasant, WI · Mt Pleasant
- $75,400 to $185,300 USD / year
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT Manager, you will perform a key role in delivering the core infrastructure and…
Added 6 mins ago
M
Senior Integrated Marketing Manager
Microsoft
WA · Redmond, WA · Redmond
- $106,400 to $222,600 USD / year
The Commercial Cloud & AI (CC&AI) Solutions Marketing team turns Microsoft's cloud and AI innovation into go-to-market strategies that drive customer demand, seller success, and business…
Added 6 mins ago
M
Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
Within Microsoft Fabric, the Platform Experiences team is hiring a Principal Technical Program Manager to lead complex, cross-organizational programs that improve platform readiness and…
Added 6 mins ago
M
Construction Quality Manager
Microsoft
TX · Pecos, TX · Pecos
- $130,900 to $303,600 USD / year
Cloud Operations + Innovation (CO+I) is the team behind Microsoft’s cloud platform and is responsible for delivering the infrastructure that powers our customers and services worldwide.
Added 6 mins ago
M
Data Center Technician Manager (Night Shift)
Microsoft
IL · Chicago, IL · Chicago
- $75,400 to $185,300 USD / year
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT Manager, you will perform a key role in delivering the core infrastructure and…
Added 6 mins ago
M
Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
Microsoft’s Cloud Operations & Innovation (CO+I) delivers the global datacenter infrastructure that supports all of Microsoft’s Commercial Cloud services AI product offerings. As a…
Added 6 mins ago
M
Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
We are looking to hire a Principal Technical Program Manager to join Cloud Operations + Innovation (CO+I), the team behind one of the world's largest cloud infrastructures. CO+I is…
Added 7 mins ago
M
Business Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $77,800 to $169,900 USD / year
This role is a strong fit for a program manager who is detail-oriented, proactive, and able to drive clarity and follow-through in a fast-moving executive environment, working…
Added 7 mins ago
M
Research Intern - Next-Generation AI Agents
Microsoft
WA · Redmond, WA · Redmond
- $6,810 to $14,610 USD / month
…by globally-recognized scientists and engineers, who pursue innovation in a range of scientific and technical disciplines to help solve complex challenges in diverse fields, including…
Added 7 mins ago
M
Critical Environment Program Manager (CEPM) - CTJ - Top Secret
Microsoft
WY · Cheyenne, WY · Cheyenne
- $84,400 to $186,600 USD / year
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Critical Environment Program Manager (CEPM) on the U.S. Airgap team, you will perform a…
Added 11 mins ago
Global Product Solutions Manager, YouTube Ads GTM
YouTube
New York, NY · Atlanta, GA · Boulder, CO · Chicago, IL · Mountain View, CA · Los Angeles, CA · San Bruno, CA · San Francisco, CA · Sunnyvale, CA
8 years of experience in product strategy, activation, business operations, management consulting or strategic program management.
Added 12 mins ago
Safety Manager - Honolulu, HI
Military Spouse Jobs & VetJobs
United States
…invests in your journey. Together, we create an environment where innovation thrives, safety is paramount, and every individual has the opportunity to make a lasting…
Added 13 mins ago
Manager, Vulnerability Management
Jobgether
Remote, United States
…all applications and next steps. Our partner is looking for a Manager, Vulnerability Management based in the United…
Added 14 mins ago
M
FastTrack Process Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $97,600 to $206,400 USD / year
…data to transform how work gets done, this FastTrack Process Program Manager role offers the opportunity to shape how MCA-E Acceleration operates. AI, Automation and Continuous Improvement…
Added 14 mins ago
M
Enterprise Partner Manager
Microsoft
United States
- $130,900 to $272,300 USD / year
We are looking for an Enterprise Partner Manager to ensure that the partner perspective is systematically reflected across Microsoft’s enterprise programs. This leader will work across…
Added 26 mins ago
District Sales Manager
Acosta Group
Santa Clarita, CA
Premium Retail Services' wireless program spans more than 1,300 retail locations across North America and is powered by a dedicated team of over 3,200 Wireless Sales Pros.
Added 26 mins ago
MM
Employment Services Client Success Manager
Mass Markets
CA
- $100,000 to $250,000 USD / year
…and countries worldwide. Our team uses people, technology and innovation to help organizations improve customer experience and business…
Added 26 mins ago
MM
Recruitment Process Outsourcing Account Executive
Mass Markets
CA
- $100,000 to $250,000 USD / year
…and countries worldwide. Our team uses people, technology and innovation to help organizations improve customer experience and business…
Added 26 mins ago
Branch Operations Manager Imperial Gateway
Wells Fargo
GARDENA, CA
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 26 mins ago
CG
SUPPORT SERVICES COORDINATOR (FULL TIME)
Compass Group, North America
SAN BRUNO, CA
- $28 to $30 USD / hour
- Full-time
…customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our…
Added 27 mins ago
CG
SUPPORT SERVICES COORDINATOR (FULL TIME)
Compass Group, North America
SAN BRUNO, CA
- $28 to $30 USD / hour
- Full-time
…customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our…
Added 27 mins ago
Systems Administration Asc Mgr - L4
Lockheed Martin
Lemoore, CA
Associate Manager, F-35 Systems Administrator.
Added 28 mins ago
Manager, Consulting - National EDI Business Operations
Kaiser Permanente
Pasadena, CA
Overview: The Manager Consulting provides strategic leadership for National EDI Claims and Encounter Operations across Kaiser Permanente, ensuring compliant, reliable, and efficient…
Added 28 mins ago
Technical Program Manager, Ring & Blink Accessories, Ring/Blink Device
Amazon
Hawthorne, CA
Are you a passionate Technical Program Manager ready to facilitate breakthrough product development that directly reduces crime and enhances community safety? RBKS seeks a customer-obsessed…
Added 28 mins ago
Merrill Advisor Development Program - Financial Advisor: Pasadena Central Market
Bank of America
Pasadena, CA · Santa Clarita, CA · Visalia, CA · Bakersfield, CA · Fresno, CA
…experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we…

Microsoft

Business Program Manager

WA, United States
Redmond, WA, United States
Redmond, United States

$77,800 to $169,900 USD / year

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Job details

Pay: $77,800 to $169,900 USD / year
Apply by: May 8, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Overview

MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. Within MCAPS - Core, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. Strategy & Operations (S&O) serves as a cross-business unit within CSS, enabling strategic planning, governance, business performance, operational execution, and transformation across the organization. By aligning priorities, investments, AI and technology initiatives, and execution, we help CSS achieve its business objectives and deliver greater customer impact. In this key central, cross-functional role, the S&O Business Operations BPM drives the business and operating rhythms that create the right conversations with CSS and MCAPS-Core executive audiences, bringing clarity to processes, keeping operations seamless, and ensuring executives are prepared on the key areas of the business that need their attention. This includes owning the timelines, readiness, deck quality, and decision and action tracking for each business review, along with the S&O communications, SharePoint, and event operations that keep the organization informed and connected. This role is a strong fit for a program manager who is detail-oriented, proactive, and able to drive clarity and follow-through in a fast-moving executive environment, working cross-functionally with a broad set of partners and leaders. Strong coordination and communication skills matter more than deep analytics expertise, though comfort with business performance data and executive reporting is important. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Own the end-to-end operating cycle for the executive business reviews S&O drives for CSS and MCAPS-Core, including workbacks, readiness checkpoints, agendas, and logistics. Orchestrate contributor inputs across CSS and MCAPS-Core, holding owners to due dates so materials are complete before leadership review. Drive deck readiness by quality-checking and finalizing executive materials, and lead storyboard and deck reviews with leaders ahead of each forum. Own the review action tracker, driving decisions, actions, risks, and dependencies to closure and surfacing blockers early. Lead pre- and post-meeting communications, including pre-reads, recaps, and action summaries. Drive S&O leadership and org-wide communications and templates, and own the S&O SharePoint site and shared workspaces. Plan and run S&O events and team rhythms, such as town halls, offsites, and site events, from agenda through logistics and follow-up. Continuously improve communications and event processes, using AI and automation tools such as Microsoft Copilot.

Qualifications

Required/minimum qualifications

Bachelor's Degree in Business, Operations, Finance, or related field AND 2+ years experience in program management, process management, or process improvement OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Additional or preferred qualifications

Master's Degree in Business, Operations, Finance, or related field AND 3+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 5+ years experience in program management, process management, or process improvement OR equivalent experience.
Experience supporting Rhythm of Business (ROB) processes, including Quarterly Business Reviews (QBRs), Monthly Business Reviews (MBRs), operational reviews, or executive business reviews.
Experience preparing, coordinating, or managing executive-level presentations and PowerPoint materials.
Experience drafting internal communications and managing content within SharePoint sites or similar collaboration platforms.
Experience planning and coordinating meetings, events, or offsites, including logistics, scheduling, and attendee coordination.
Demonstrated organizational and time-management skills, with the ability to manage multiple priorities and deadlines simultaneously.
Ability to work independently, anticipate business needs, and coordinate across multiple stakeholder groups, including business, finance, planning, and operations teams.
Familiarity with business operations, planning processes, financial rhythms, scorecards, reporting, or business performance metrics, including experience reviewing and interpreting business data.
Proficiency with Microsoft Teams, Outlook, PowerPoint, Excel, and SharePoint; experience using Microsoft Copilot or other AI-enabled productivity tools.
Experience working within Microsoft or another large, complex enterprise organization.

Business Program Management IC3 - The typical base pay range for this role across the U.S. is USD $77,800 - $153,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $102,200 - $169,900 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Skills

CSS
BPM
Microsoft SharePoint
Program management
Process improvement
Presentation skills
Microsoft PowerPoint
Collaboration
Logistics
Scheduling
Time management
Work independently
Reporting
Microsoft Teams
Microsoft Outlook
Microsoft Excel

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