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Added 1 min ago
Project Manager-Project Manager Senior
Ohio Power Company
Gahanna, OH · Kenton, OH · Athens, OH · Newark, OH · Canton, OH
Manage one or more intermediate and/or complex projects, up to the highest-level project complexity or a program area of projects, within a matrix team environment. Provide leadership,…
Added 8 mins ago
M
Data Center Technicians Manager
Microsoft
WI · Mt Pleasant, WI · Mt Pleasant
- $75,400 to $185,300 USD / year
…(KPIs) per task type. Supports escalation of challenging or complex tickets to internal business partners and appropriately summarizes relevant issues for communication to direct-line…
Added 8 mins ago
M
Senior Integrated Marketing Manager
Microsoft
WA · Redmond, WA · Redmond
- $106,400 to $222,600 USD / year
…key part of our work is the Market Development Funds (MDF) program, a strategic joint co-investment with Microsoft's largest silicon partners to drive demand for Microsoft Cloud and AI…
Added 8 mins ago
M
Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
Within Microsoft Fabric, the Platform Experiences team is hiring a Principal Technical Program Manager to lead complex, cross-organizational programs that improve platform readiness and…
Added 9 mins ago
M
Data Center Technician Manager (Night Shift)
Microsoft
IL · Chicago, IL · Chicago
- $75,400 to $185,300 USD / year
…(KPIs) per task type. Supports escalation of challenging or complex tickets to internal business partners and appropriately summarizes relevant issues for communication to direct-line…
Added 9 mins ago
M
Senior Product Manager - Customer Solution Architecture
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
Microsoft is seeking a Senior Product Manager to serve as a Customer Solution Architect within the Microsoft 365 Copilot extensibility organization. This role combines product management…
Added 9 mins ago
M
Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
We are looking for experienced Principal Technical Program Manager with deep technical and business expertise, extraordinary leadership, and demonstrated large-scale program management…
Added 9 mins ago
M
Global Stock Compliance Manager
Microsoft
WA · Redmond, WA · Redmond
- $86,100 to $187,400 USD / year
This role requires a unique blend of global equity expertise, program and change management, analytical rigor, and clear communication. The successful candidate can navigate ambiguity,…
Added 9 mins ago
M
Principal Hardware Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
…Azure’s global cloud and AI services. As a Principal HW Technical Program Manager, you will own the end‑to‑end strategy and execution for next‑generation accelerated AI Infrastructure…
Added 10 mins ago
M
Business Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $77,800 to $169,900 USD / year
This role is a strong fit for a program manager who is detail-oriented, proactive, and able to drive clarity and follow-through in a fast-moving executive environment, working…
Added 10 mins ago
M
Principal Technical Program Manager
Microsoft
United States
- $165,600 to $331,200 USD / year
…strategy, shape architecture and roadmap decisions, and drive complex infrastructure programs from early technology evaluation through qualification, deployment, and operation at…
Added 10 mins ago
M
Research Intern - Next-Generation AI Agents
Microsoft
WA · Redmond, WA · Redmond
- $6,810 to $14,610 USD / month
…range of scientific and technical disciplines to help solve complex challenges in diverse fields, including computing, healthcare, economics, and the…
Added 10 mins ago
M
Principal Software Engineering Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
Microsoft Commercial Marketplace seeks a Principal Software Engineering Manager to lead the Marketplace Payload Processing Platform, which orchestrates end-to-end workflows to receive,…
Added 10 mins ago
M
Principal Product Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
Bachelor’s Degree AND 8+ years’ experience in product/service/project/program management or software development, or equivalent experience.
Added 14 mins ago
Group Connected Marketing and Sales Strategy and Operations Manager
Google
Sunnyvale, CA · San Francisco, CA
Ability to translate complex GTM data, pipeline metrics, and profit and loss into actionable program plans and executive narratives.
Added 14 mins ago
Global Product Solutions Manager, YouTube Ads GTM
YouTube
New York, NY · Atlanta, GA · Boulder, CO · Chicago, IL · Mountain View, CA · Los Angeles, CA · San Bruno, CA · San Francisco, CA · Sunnyvale, CA
8 years of experience in product strategy, activation, business operations, management consulting or strategic program management.
Added 15 mins ago
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
Ranson, WV
Added 15 mins ago
Groomer
Petco Animal Supplies Stores, Inc.
North East, MD
…skills and knowledge to solve problems in routine to moderately complex situations, with some guidance from Grooming Salon Leader, Solutions Manager, or Store General Manager when…
Added 15 mins ago
Groomer
Petco Animal Supplies Stores, Inc.
Yonkers, NY
…skills and knowledge to solve problems in routine to moderately complex situations, with some guidance from Grooming Salon Leader, Solutions Manager, or Store General Manager when…
Added 15 mins ago
Groomer
Petco Animal Supplies Stores, Inc.
Aiken, SC
…skills and knowledge to solve problems in routine to moderately complex situations, with some guidance from Grooming Salon Leader, Solutions Manager, or Store General Manager when…
Added 15 mins ago
J
Subject Matter Expert - Senior Financial Systems Modernization SME
Jobgether
Remote, United States
- $130,000 to $180,000 USD / year
…business priorities are integrated throughout the modernization program. The successful candidate will coordinate cross-functional stakeholders, guide implementation activities, and advise…
Added 16 mins ago
FT
Sr. IS Analyst - Power BI
Franklin Templeton
Rancho Cordova, CA
- $120,000 to $130,000 USD / year
At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals,…
Added 16 mins ago
FT
Internal Sales Associate (January 2027 Class)
Franklin Templeton
St. Petersburg, FL · Boston, MA
- $55,000 to $65,000 USD / year
At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals,…
Added 17 mins ago
M
FastTrack Process Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $97,600 to $206,400 USD / year
If you are energized by simplifying complex operations, improving customer and seller experiences, and data to transform how work gets done, this FastTrack Process Program Manager role…
Added 17 mins ago
M
Enterprise Partner Manager
Microsoft
United States
- $130,900 to $272,300 USD / year
We are looking for an Enterprise Partner Manager to ensure that the partner perspective is systematically reflected across Microsoft’s enterprise programs. This leader will work across…

Microsoft

Business Program Manager

WA, United States
Redmond, WA, United States
Redmond, United States

$77,800 to $169,900 USD / year

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Job details

Pay: $77,800 to $169,900 USD / year
Apply by: May 8, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Overview

MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. Within MCAPS - Core, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. Strategy & Operations (S&O) serves as a cross-business unit within CSS, enabling strategic planning, governance, business performance, operational execution, and transformation across the organization. By aligning priorities, investments, AI and technology initiatives, and execution, we help CSS achieve its business objectives and deliver greater customer impact. In this key central, cross-functional role, the S&O Business Operations BPM drives the business and operating rhythms that create the right conversations with CSS and MCAPS-Core executive audiences, bringing clarity to processes, keeping operations seamless, and ensuring executives are prepared on the key areas of the business that need their attention. This includes owning the timelines, readiness, deck quality, and decision and action tracking for each business review, along with the S&O communications, SharePoint, and event operations that keep the organization informed and connected. This role is a strong fit for a program manager who is detail-oriented, proactive, and able to drive clarity and follow-through in a fast-moving executive environment, working cross-functionally with a broad set of partners and leaders. Strong coordination and communication skills matter more than deep analytics expertise, though comfort with business performance data and executive reporting is important. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Own the end-to-end operating cycle for the executive business reviews S&O drives for CSS and MCAPS-Core, including workbacks, readiness checkpoints, agendas, and logistics. Orchestrate contributor inputs across CSS and MCAPS-Core, holding owners to due dates so materials are complete before leadership review. Drive deck readiness by quality-checking and finalizing executive materials, and lead storyboard and deck reviews with leaders ahead of each forum. Own the review action tracker, driving decisions, actions, risks, and dependencies to closure and surfacing blockers early. Lead pre- and post-meeting communications, including pre-reads, recaps, and action summaries. Drive S&O leadership and org-wide communications and templates, and own the S&O SharePoint site and shared workspaces. Plan and run S&O events and team rhythms, such as town halls, offsites, and site events, from agenda through logistics and follow-up. Continuously improve communications and event processes, using AI and automation tools such as Microsoft Copilot.

Qualifications

Required/minimum qualifications

Bachelor's Degree in Business, Operations, Finance, or related field AND 2+ years experience in program management, process management, or process improvement OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Additional or preferred qualifications

Master's Degree in Business, Operations, Finance, or related field AND 3+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 5+ years experience in program management, process management, or process improvement OR equivalent experience.
Experience supporting Rhythm of Business (ROB) processes, including Quarterly Business Reviews (QBRs), Monthly Business Reviews (MBRs), operational reviews, or executive business reviews.
Experience preparing, coordinating, or managing executive-level presentations and PowerPoint materials.
Experience drafting internal communications and managing content within SharePoint sites or similar collaboration platforms.
Experience planning and coordinating meetings, events, or offsites, including logistics, scheduling, and attendee coordination.
Demonstrated organizational and time-management skills, with the ability to manage multiple priorities and deadlines simultaneously.
Ability to work independently, anticipate business needs, and coordinate across multiple stakeholder groups, including business, finance, planning, and operations teams.
Familiarity with business operations, planning processes, financial rhythms, scorecards, reporting, or business performance metrics, including experience reviewing and interpreting business data.
Proficiency with Microsoft Teams, Outlook, PowerPoint, Excel, and SharePoint; experience using Microsoft Copilot or other AI-enabled productivity tools.
Experience working within Microsoft or another large, complex enterprise organization.

Business Program Management IC3 - The typical base pay range for this role across the U.S. is USD $77,800 - $153,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $102,200 - $169,900 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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More about this job

Skills

CSS
BPM
Microsoft SharePoint
Program management
Process improvement
Presentation skills
Microsoft PowerPoint
Collaboration
Logistics
Scheduling
Time management
Work independently
Reporting
Microsoft Teams
Microsoft Outlook
Microsoft Excel

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