Administrative Assistant

Come join our family! If you are interested in truly making a difference in a collaborative and rewarding work setting with a culture of respect, accountability, appreciation, and loyalty, Microbac might be the right place for you! We offer a positive working environment with engaged and supportive leadership teams along with competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off including vacation, holidays and flextime, a wellness program, referral bonus, tuition reimbursement and more!

ABOUT MICROBAC

Microbac Laboratories, Inc. is a premier commercial laboratory testing firm that partners with clients nationwide, offering laboratory solutions to life science, food and nutrition, and environmental industries and serves our clients with the utmost expertise and respect for their market requirements, constraints, and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined by over 50 years of trusted, analytical and measurement experience. As a privately held third-party testing company, Microbac operates with a commitment to our workforce, safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and nutrition and life science markets.

JOB SUMMARY

Under limited supervision, the Administrative Assistant shall provide general clerical and customer service support by implementing and following administrative systems, procedures, and policies, monitoring administrative projects and assisting in the production of reports.

MAJOR/ESSENTIAL FUNCTIONS

• Provide timely support to laboratory technical and administrative staff by effectively addressing clerical needs
• Greet and interface with customers, both via phone and in person, ensuring they have positive experience through addressing their needs and concerns in a timely, positive manner
• Maintains workflows by becoming familiar with existing methods, common practices, and reporting procedures
• Revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, implementing changes
• Provides information by answering questions or inquiries from both internal and external customers
• Maintains necessary supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting supply orders; verifying receipt; and maintaining an orderly storage system
• Thoroughly and accurately fills out and completes documents such as chain of custody forms
• Maintain an effective filing storage system, allowing for quick retrieval of documents
• Execute basic office clerical duties such as copying, filing, faxing, forms/document management,
• answering phones, directing client inquires to appropriate parties and distributing mail
• Assist with the coordination and production of reports
• Assist with various HR functions
• Contributes to team effort by accomplishing related results as needed

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Job Requirements:

• General knowledge of office systems.
• Ability to navigate and work within various computer software programs (i.e.; Microsoft Word and Excel)
• Ability to independently prioritize workload and complete assigned tasks within communicated timelines
• Excellent customer service and communication skills
• Must possess above average organization skills and be able to maintain neat and orderly systems and workspace
• Must display a positive and enthusiastic demeanor while interfacing with clients and throughout the execution of all duties

Education & Experience:

• High school degree or equivalent is required
• Experience working with applications within the Microsoft Office Suite is required
• Prior customer service experience is preferred
• Prior office administrative experience is preferred

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools; talk or hear. The employee is occasionally required to stand, walk, and sit.
• The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include color vision and depth perception.

Working Conditions:

• While performing the duties of this job, the employee will be in a general office environment.
• The noise level in the work environment is usually moderate.
• This job may require travel less than 20%

As a privately held third-party testing company, Microbac operates with a commitment to safety, quality and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets.

OTHER:

This job description is not an exhaustive list of all duties an employee may be required to perform. Microbac reserves the right to revise the job description at any time. Employment is at-will. Microbac, promotes a drug-free, alcohol-free workplace. Applicants considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration. Microbac is an Equal Opportunity Employer – We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.