Landon Dining Services Assistant Manager

Working/Functional Title Landon Dining Services Assistant Manager ### Position Summary You will direct the food service staff in the preparation and service of food in a residence hall serving unit, ensuring high-quality culinary standards, exceptional customer service, and a welcoming environment for students, staff, and guests. - Staff Leadership & Direction: Directs the food service staff in preparation and service of food in a residence hall serving unit, including student employees, on-call workers, and full-time personnel. - Production & Quality Control: Monitors daily food production and presentation to ensure that meals are served in conformance with prescribed menus, recipes, and quality standards. - Staff Development: Implements comprehensive training programs for support staff regarding food safety, station operations, and equipment usage. - Customer Relations: Receives customer concerns or suggestions and proactively resolves them to maintain high satisfaction levels. - Safety & Compliance: Enforces strict health, safety, and sanitation standards (ServSafe) across all kitchen production and dining areas. At MSU, we value growth, collaboration, and a creative kitchen culture. This full-time position offers competitive pay, room for advancement within one of the largest campus dining operations in the country, and a comprehensive benefits package designed to support your life inside and outside the kitchen. Health & Wellness - Comprehensive Coverage: Comprehensive health, dental, and vision insurance options. - Tax-Advantaged Accounts: Flexible spending accounts (FSA) and health savings accounts (HSA) to minimize out-of-pocket medical costs. - Wellness Support: Life insurance policy coverage and access to an employee assistance program for mental and physical well-being. Financial & Retirement Security - Future Planning: Robust retirement plan structure including traditional options and a 401(k) matching program. - Perks & Savings: Generous employee discounts across campus services and programs. Work-Life Balance - Time Away: Generous paid time off (PTO) accruals to rest and recharge. - Family Support: Paid parental leave to support your family's growth and needs. - Flexibility: Flexible scheduling opportunities depending on operational and seasonal dining needs. Professional Growth - Continuing Education: Tuition reimbursement programs to help you pursue further academic credentials. - Skill Advancement: Dedicated professional development assistance to help you master new culinary and leadership skills. All positions in RHS are designated as critical status. In the event of a university closure, modification, or suspension of operations due to snow or other emergency condition, persons in this position are expected to make all reasonable attempts to report to work as scheduled for the duration of the closure/suspension. If a person has an approved remote work agreement to work a portion of their normally scheduled work hours remotely, they may be called upon to work on-site to serve the MSU community. ### Minimum Requirements Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in Hotel Restaurant and Institutions Management, Business Administration, Dietetics, Food Systems and Economics Management or Nutrition; one to thre