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Added 3 hours ago
Automotive Sales-Kenny Ross Automotive Group, PGH, PA
MIAMI LAKES AM & CJ
North Huntingdon, PA · Castle Shannon, PA · Irwin, PA
Added 3 hours ago
Social Media Content Creator-Kenny Ross Automotive Group PGH, PA
MIAMI LAKES AM & CJ
North Huntingdon, PA · Castle Shannon, PA · Irwin, PA
Added 4 hours ago
Director of E-Commerce, Digital Marketing & BDC
MIAMI LAKES AM & CJ
North Huntingdon, PA · Morgantown, WV · Akron, OH · Washington, PA · Castle Shannon, PA · Irwin, PA
Added 4 hours ago
Regional Used Vehicle Acquisition Director
MIAMI LAKES AM & CJ
North Huntingdon, PA · Morgantown, WV · Akron, OH · Washington, PA · Castle Shannon, PA · Irwin, PA
Added 9 hours ago
Used Car Manager-CDJRF of Morgantown, WV
MIAMI LAKES AM & CJ
Morgantown, WV
Added 10 hours ago
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Automotive Technicians-CDJRF of Morgantown, WV
MIAMI LAKES AM & CJ
Morgantown, WV
- $25 to $40 USD / hour
Added 5 days ago
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AUTO PARTS INVENTORY STOCK CLERK WAREHOUSE
MIAMI LAKES AM & CJ
Oneida, NY
- $16 USD / hour
Added 6 days ago
Automotive Service Detailer, Ford Lincoln of Morgantown, WV
MIAMI LAKES AM & CJ
Morgantown, WV
Added 6 days ago
AUTO SALES CONSULTANT SALESPERSON CDJR DODGE JEEP RAM
MIAMI LAKES AM & CJ
Oneida, NY
Added 7 days ago
Vision Kia Lot Attendant
MIAMI LAKES AM & CJ
East Rochester, NY
Added 10 days ago
BDC - Internet Sales Advisor
MIAMI LAKES AM & CJ
Lake Worth Beach, FL
Added 10 days ago
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Collision - Detailer
MIAMI LAKES AM & CJ
Lake Worth Beach, FL
- $16 USD / hour
Added 10 days ago
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Auto Shop MAINTENANCE & CLEANER AUTO SHOP CLEAN-UP
MIAMI LAKES AM & CJ
Oneida, NY
- $20 to $22 USD / hour
Added 11 days ago
Automotive Service-to-Sales Consultant
MIAMI LAKES AM & CJ
North Huntingdon, PA
Added 11 days ago
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QUICK LUBE TECHNICIAN
MIAMI LAKES AM & CJ
Fort Pierce, FL
- $16 to $18 USD / hour
Added 11 days ago
Automotive - CAR SALES REPRESENTATIVE - Chrysler Dodge Jeep Ram
MIAMI LAKES AM & CJ
North Miami Beach, FL
Added 11 days ago
EXPERIENCED AUTO FINANCE MANAGER F&I MANAGER TOYOTA
MIAMI LAKES AM & CJ
Oneida, NY
Added 13 days ago
EXPERIENCED AUTO FINANCE MANAGER F&I MANAGER VOLKSWAGEN OF ROME
MIAMI LAKES AM & CJ
Rome, NY
Added 13 days ago
AUTO SERVICE MANAGER VOLKSWAGEN OF ROME
MIAMI LAKES AM & CJ
Rome, NY
Added 13 days ago
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CUSTODIAL JANITORIAL BLDG MAINT SUPERVISOR AUTO DEALERSHIP
MIAMI LAKES AM & CJ
Oneida, NY
- $20 to $24 USD / hour
Added 17 days ago
LOANER CORDINATOR
MIAMI LAKES AM & CJ
Miami, FL
Added 17 days ago
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Automotive Service Advisor: 2 years (Required)
MIAMI LAKES AM & CJ
Miami, FL
- Up to $120,000 USD / year
Added 17 days ago
Automotive Express Oil Change Lube Tech
MIAMI LAKES AM & CJ
Miami, FL
Added 17 days ago
TITLE CLERK
MIAMI LAKES AM & CJ
Miami Lakes, FL
Added 17 days ago
Automotive - PORTER
MIAMI LAKES AM & CJ
Cape Coral, FL

MIAMI LAKES AM & CJ

BDC/ TEAM LEAD / SUPERVISOR

North Miami Beach, FL, United States

$50,000 to $80,000 USD / year · Full-time

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Job details

Pay: $50,000 to $80,000 USD / year
Job type: Full-time
Posting language: English
Posted: May 28, 2024

Original job description

•

The Call Center Agent/ Business Development Center Advisor utilizes its customer serviceability, computer skills, courteous phone manner, and positive attitude to get clients in the door. Include handling Heavy Inbound and Outbound Calls, with follow-up calls while setting appointments for store visits for each and every customer.

Make 75-100 outbound calls daily
Send 75-100 emails/texts to communicate with customers
Answer all incoming phone calls according to our guide and schedule a sales appointment.
Log all Customers and comments pertaining to the customer conversation
Schedule follow-up contact if no appointment is made.
Confirm scheduled appointments.
Follow-up and reschedule no-show customer appointments.
Follow up with Sales Department to determine if the appointment was kept and the outcome.
Contact Customers based on current marketing initiatives.
Respond to Customer website requests.
Follow up on Internet Customer emails according to a pre-determined timeline.
Ability to meet or exceed monthly goals.

Qualifications:

Previous experience as BDC representative
Previous experience with the process of the scripts/guides
Demonstrate a professional, enthusiastic, and friendly attitude at the first point of contact with any potential client/customer.
First-class verbal, written and communication skills including the ability to communicate effectively and efficiently.
Organized, ability to multitask, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential.

What We Offer:

Salary plus generous commission structure
Tremendous product & inventory
Ongoing company-wide training
Strong company reputation
Growth opportunities
Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy ongoing training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
Florida Drug-Free Workplace: Pre-employment Drug Testing

Job Type: Full-time Pay: $50,000.00 - $80,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift

Supplemental pay types:

Bonus pay
Commission pay

Experience:

BDC Representative: 1 Year minimum
customer service: 2 years (Required)

We are an equal-opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic. "Florida Drug-Free Workplace: Pre-employment Drug Testing"

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