Room Attendant

HOUSEKEEPER

Title:

Room Attendant

Job Description:

To maintain cleanliness standards for all hotel guest rooms and/or other assigned areas in a timely and organized manner to ensure guest satisfaction

Typical Work Conditions:

Inside hotel mainly guest rooms but not limited to

Equipment Used:

Carts, vacuum, wet and dry mops, various cleaners and cleaning tools

Knowledge/Training/Skills/Abilities:

• Basic English necessary
• 2nd language helpful
• Experience helpful preferred
• High school diploma preferred
• Detail oriented
• Ability to follow instruction
• Professional attitude is required
• Ability to work independently
• Excellent time management skills
• Good communication skills are an asset
• Good organizational skills
• Physical mobility and stamina required

Essential Tasks:

• Cleans and services assigned guest rooms in a timely and organized manner according to procedures and standards
• Reports needed repairs according to procedures to supervisor and/or maintenance.
• Responds to housekeeping requests from guests or management in a timely and efficient manner.
• Keeps linen room locked and linen cart neat and organized according to standards.
• Reports lost and found articles to supervisor immediately.
• Ensure security of guest rooms and privacy of guests.