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Managed Care Coordinator
Metropolitan Jewish Health System
New York, NY

Metropolitan Jewish Health System

Placement & Utilization Support Coordinator

New York, NY, United States

Min USD $41,000.00/Yr.

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Job details

Pay: Min USD $41,000.00/Yr.
Apply by: Sep 24, 2027
Posting language: English
Posted: Sep 24, 2026

Original job description

Overview

The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms.

The MJHS Difference

At MJHS, we are more than a workplace; we are a supportive community committed to excellence, respect, and providing high-quality, personalized health care services. We foster collaboration, celebrate achievements, and promote fairness for all. Our contributions are recognized with comprehensive compensation and benefits, career development, and the opportunity for a healthy work-life balance, advancement within our organization and the fulfillment of having a lasting impact on the communities we serve.

Benefits include:

Tuition Reimbursement for all full and part-time staff
Generous paid time off, including your birthday!
Affordable and comprehensive medical, dental and vision coverage for employee and family members
Two retirement plans! 403(b) AND Employer Paid Pension
Flexible spending
And MORE!

MJHS companies are qualified employers under the Federal Government’s Paid Student Loan Forgiveness Program (PSLF)

Responsibilities

The Placement & Utilization Support Coordinator is expected to provide a high quality of customer service. The position requires the coordinator to act as a liaison between the vendors and both the Care Management and Enrollment Department. Coordinators will authorize services based on medically approved plans of care and information provided within the interdepartmental communication system to newly enrolled and existing HomeFirst and MAP members. Coordinators will also process the dis-enrollment of existing HomeFirst & MAP members. The position demands excellent communication skills to help facilitate excellent customer service.

Qualifications

One-year of related Customer Service Experience
Prior experience in a health care setting preferred
Familiarity with utilization management/case management
Knowledge of HealthRules Payor, Word and Excel
Type an average of 55 wpm
Good customer service skills
Ability to work closely with different professionals as part of a interdisciplinary health care team

Min USD $41,000.00/Yr. Max USD $45,000.00/Yr.

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More about this job

Skills

Customer service
Case management
Microsoft Word
Microsoft Excel

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