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Senior Customer Service Representative
Biotage
Charlotte
From drug discovery and development to analytical testing, Biotage supports the work that drives progress in life science and improves human health. With expertise in separation and…
Added 1 min ago
Assistant Director of Residential Life
University of Massachusetts
MA
The Assistant Director of Residential Life will provide general leadership for co-curricular and administrative initiatives related to students’ sense of community, as well as leadership…
Added 2 mins ago
Manager Of In Store Experience
Dollar Tree
Chesapeake, VA
Team Leadership & Development – Lead and develop the team by setting priorities, delegating work, coaching, and driving accountability for results.
Added 2 mins ago
ERP Implementation Program Lead
Dollar Tree
Chesapeake, VA
We are seeking an experienced finance leader (Full Time Associate, Temporary 12 -18 month assignment) as part of Dollar Tree’s Digital Finance Transformation to:
Added 2 mins ago
Assistant Store Manager
Community Choice Financial Family of Brands
Athens, GA
As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers…
Added 3 mins ago
Maintenance Supervisor - Days
Post Holdings Inc.
Norwalk, IA
Create and foster a team environment that demonstrates genuine concern for personal and professional development of all employees by providing team members opportunity for development to…
Added 3 mins ago
Production Supervisor, 3rd Shift Assembly
Emerson
Marshalltown, IA
…ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or…
Added 3 mins ago
Automotive Technician A
Bridgestone Americas
Davenport, IA
…because we understand the importance of seeing the world and our business through many different lenses. So, show us what you are made of. Show us the smart stuff, the tough stuff, the…
Added 4 mins ago
Warehouse Associate
EquipmentShare
Corpus Christi, TX
We’re hiring a Warehouse Associate in Corpus Christi, TX and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of…
Added 4 mins ago
Channel Development Lead
Humana
Des Moines, IA
The Channel Development Lead defines the sales product strategy for single or multiple lines of business targeting specific markets and/or business segments. The Channel Development Lead…
Added 4 mins ago
Network and Systems Engineer III – IT Solutions Implementor
Amentum
Des Moines, IA
Under IT leadership guidance, evaluate program or project requirements and make appropriate technical recommendations.
Added 5 mins ago
Operations Manager Trainee
PDS Health
Simi Valley, CA
By end of development program, show competency in managing a team of both Front Office and Back Office team members, displaying leadership and team development capabilities
Added 5 mins ago
Operations Manager Trainee
PDS Health
Santa Clarita, CA
By end of development program, show competency in managing a team of both Front Office and Back Office team members, displaying leadership and team development capabilities
Added 6 mins ago
Store Manager - Famous Footwear
Famous Footwear
Phoenix, AZ
…of your role. You are a people leader, taking pride in your leadership and ability to motivate a team to achieve sales targets and growth goals. Through personal demonstration, training,…
Added 6 mins ago
Assistant Store Manager - Famous Footwear
Famous Footwear
TEMPE, AZ
…further developing and refining your already strong people leadership and store management skillset. Your high standards will keep you sticking to policies and ensure compliance of all…
Added 6 mins ago
Client Service Associate
PNC Bank NA
Fort Lauderdale, FL
…professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and…
Added 6 mins ago
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Member Experience Associate
TEKsystems
Charleston, SC
- $53,000 USD / year
Member Experience Associate | Hybrid | Charleston, SCIf you're great with people and looking for a company that can offer long-term career growth, this opportunity deserves a closer look.…
Added 9 mins ago
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Assistant Store Manager - Sales & Service, Full Time, Short Hills - Pottery Barn
Williams-Sonoma
Short Hills, NJ
- $25 to $28 USD / hour
- Full-time
…Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs…
Added 9 mins ago
Senior Engineer Data Enablement & Management (Redshift/Databricks)
Stateside
Adelphi, MD
…partners closely with Data Architecture, Data Science & AI, Business Intelligence, Application Engineering, and business stakeholders to deliver scalable, secure, and trusted enterprise…
Added 9 mins ago
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Assistant Store Manager
J.Jill
Naples, FL
- $23 USD / hour
…building relationships, inspiring teams, and driving a profitable business. You will embrace our fun and inclusive culture as you create a meaningful and authentic customer experience…
Added 10 mins ago
Manager, Integrated Care - Hybrid
Blue Cross Blue Shield Arizona
Phoenix, AZ
Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team…
Added 12 mins ago
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Executive Director, Program Management, Customer Experience
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Remote, United States
- $150,000 to $175,000 USD / year
The Executive Director (ED), Program Management, Customer Experience is an executive leadership role responsible for leading the portfolio-wide strategy, delivery governance, and…
Added 13 mins ago
Advanced Practice Provider NP/PA
MinuteClinic, L.L.C.
Atlanta, GA
…commitment to a healthy work environment through Transformational Leadership, Quality, Safety, Shared Governance, Well-being, and Professional…
Added 13 mins ago
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Instructional Support Specialist, Fire Technology* - Career Technical Education - Columbia College
Yosemite Community College District
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- $5,576 to $7,124 USD / month
Operations, procedures, goals or objectives of the laboratory or program to which assigned.
Added 13 mins ago
0120Facility - Behavioral Health Associate 1
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Ball Ground, GA
We are seeking a Behavioral Health Associate (BHA) to join our team.

MetroPlusHealth

Sales Performance Analyst

New York, NY, United States

$66,000 to $71,466 USD / year

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Job details

Pay: $66,000 to $71,466 USD / year
Experience: 6+ years’ work experience in a managed care environment required.
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Overview

This position will oversee all aspects of the Sales Department’s key performance metrics, divisional sales trends and sales analysis by line of business. Additionally, this role will oversee the on-boarding and ramp up of new MFEs and sales leadership while providing relevant and actionable feedback to Department leadership, as well as Training & Development partners for content development and improvement.

Scope of Role & Responsibilities:

Serve as the subject matter expert (SME) for Sales performance, production, and sales trends
Drafts, edit and produce summary of Production Recaps including Lock In, EPIC, ACD, and external reports.
Update and maintain sales analytics dashboards including RepDash, post training performance monitoring, product trends, MFE performance trending (individual, team, region, division), referral sources, site trends, revenue trending, H+H Gotham sites performance and Ad hoc reports.
Create and provide sales production and trend reports for the Sales Department on a daily, weekly, monthly, and quarterly basis.
Monitor all sales key performance indicators such as, Gross Enrollments, Net Conversions, Enrollments to other Plans (EOP), 834 compliance and schedule adherence.
Monitor all overtime trends in relation to production for all group 12 employees in the Sales department.
Track budgeted positions in Sales Administration and assists with and track position fulfillment.
Monitor the performance of new hires. Create and distribute 30/60/90-day ramp-up analysis to Sales leadership and Training & Development.
Monitor gaps in performance as it relates to training and provide feedback and recommendations to leadership and Training & Development on training content and delivery based on production. ·
Under direction from Sales Administration Leadership, develop other Sales Administration reports to satisfy reporting requirements and requests, including but not limited to production, reporting and presentations, Sales Administration Dashboard, etc.
Manage the Sales Departments production driving projects.
Manage the Sales Administration SharePoint site and other sub-sites as applicable; act as Sales Administration Departments’ SharePoint subject matter expert to provide guidance and assistance to Sales Administration team members to meet departmental goals, including but not limited to information sharing, reporting, and project tracking, record-keeping.
Develop and maintain Sales Administration Department specific documentation such as Business Unit Recovery Plan, organizational charts, phone lists, goals tracking grid, emergency process, job descriptions, etc.
Develop and maintain Sales Administration onboarding agenda and ramp up program for all newly on boarded Sales Administration team leadership and in conjunction with the AED, establishes team specific training documents/tools to be used by new team members and/or reference by all Sales Administration team members.
Serve in a backup capacity for Administrative and Analyst roles.
Participate in Leadership meetings, Field Days and Strategy sessions.
Perform additional responsibilities at the request of the Senior Director of Sales

Required Education, Training & Professional Experience:

Associate’s Degree in Health Care, Business, or related field. Master’s degree highly preferred.
6+ years’ work experience in a managed care environment required.
High proficiency in Microsoft Word, Excel, PowerPoint, Visio and SharePoint required; knowledge of Microsoft Access a plus.
Proven leadership and experience in managing multiple projects and changing priorities to meet deadlines

Professional Competencies:

Integrity and Trust
Customer Focus
Functional/Technical skills
Must be action oriented, producing results on projects that require risk taking with minimal planning, while keeping self-control during high activity periods.
Must be a versatile, quick learner who is open to change and enjoys the challenge of unfamiliar tasks.
Must be able to perform job duties as an independent, self-motivating professional and as a team player with organizational skills sufficient to set own priorities, plan project scope and facilitate progress.
Excellent oral and written communication and presentation skills.
Excellent interpersonal skills with the ability to interact with all levels of management and staff.
Critical thinking and analytical capabilities in identifying opportunities for improvement.
Project management skills necessary for tracking progress and deliverables of projects.
Solid analytical skills and logical skills paired with a strong attention to detail in order to collect, analyze, organize and report data in a clear concise manner.
Must exercise discretion and maintain confidentiality.

#MHP50

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More about this job

Skills

Sales
Leadership
EPIC
Regulatory compliance
Reporting
Presentation skills
Microsoft SharePoint
Record keeping
Documentation
Onboarding
Team leadership
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Visio
Microsoft Access
Meet deadlines
Exercise self-control
Organizational skills
Communication skills
Interpersonal skills
Critical thinking
Project management
Analytical skills
Attention to detail
Confidentiality

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