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Added 18 hours ago
MO
Unarmed Security Officer
Metro One Loss Prevention Services Group
Wrentham, MA
- $22 to $25 USD / hour
Added 21 hours ago
MO
Unarmed Security Officer
Metro One Loss Prevention Services Group
Hagerstown, MD
- $19 to $21 USD / hour
Added 22 hours ago
MO
Unarmed Security Officer - Hiring in Ohio!
Metro One Loss Prevention Services Group
Cincinnati, OH
- $20 to $21 USD / hour
Added 22 hours ago
MO
Unarmed Security Officer
Metro One Loss Prevention Services Group
Columbus, OH
- $17 USD / hour
Added 1 day ago
MO
Unarmed Security Officer
Metro One Loss Prevention Services Group
Gray Summit, MO
- $16 USD / hour
Added 1 day ago
MO
Unarmed Security Officer
Metro One Loss Prevention Services Group
Saint Joseph, MO
- $21 USD / hour
Added 1 day ago
MO
Armed Security Officer
Metro One Loss Prevention Services Group
Forest Hills, NY
- $35 to $40 USD / hour
Added 1 day ago
Unarmed Security Officer
Metro One Loss Prevention Services Group
Bloomington, IN
Added 1 day ago
MO
Unarmed Security Officer
Metro One Loss Prevention Services Group
Indianapolis, IN
- $17 USD / hour
Added 1 day ago
MO
Unarmed Security Officers (Walk-Ins Welcome)
Metro One Loss Prevention Services Group
San Diego, CA
- $25 to $26 USD / hour
Added 1 day ago
MO
Unarmed Security Officers (Walk-Ins Welcome)
Metro One Loss Prevention Services Group
Los Angeles, CA
- $23 to $25 USD / hour
Added 2 days ago
MO
Unarmed Security Officer-2 weeks PTO!
Metro One Loss Prevention Services Group
Shippensburg, PA
- $18.09 USD / hour
Added 2 days ago
MO
Armed Security Officer
Metro One Loss Prevention Services Group
Pittsburgh, PA
- $35 USD / hour
Added 2 days ago
MO
PT WEEKENDS ONLY - Unarmed Security Officer
Metro One Loss Prevention Services Group
Pittsburgh, PA
- $20 USD / hour
Added 2 days ago
MO
Unarmed Security Officer
Metro One Loss Prevention Services Group
Sandston, VA
- $22 USD / hour
Added 2 days ago
MO
Emergency Medical Technician (EMT)
Metro One Loss Prevention Services Group
Franklin, VA
- $24.83 USD / hour
Added 2 days ago
MO
Unarmed Security Officer
Metro One Loss Prevention Services Group
Manassas, VA
- $23 USD / hour
Added 2 days ago
MO
Unarmed Security Officer | PT or FT | Milwaukee, WI
Metro One Loss Prevention Services Group
Milwaukee, WI
- $18.65 USD / hour
Added 2 days ago
MO
Unarmed Security Officer
Metro One Loss Prevention Services Group
Clarksville, TN
- $21 USD / hour
Added 2 days ago
MO
Unarmed Security Officer
Metro One Loss Prevention Services Group
Memphis, TN
- $15 to $17 USD / hour
Added 2 days ago
MO
Unarmed Security Officer
Metro One Loss Prevention Services Group
Warrensburg, MO
- $19.05 USD / hour
Added 2 days ago
MO
Unarmed Security Officer
Metro One Loss Prevention Services Group
Chicago, IL
- $19 to $20 USD / hour
Added 2 days ago
MO
Unarmed Security Officer
Metro One Loss Prevention Services Group
Westminster, MA
- $24 USD / hour
Added 2 days ago
MO
Unarmed Security Officer
Metro One Loss Prevention Services Group
Tewksbury, MA
- $22 to $23.5 USD / hour
Added 2 days ago
MO
Unarmed Security Officer
Metro One Loss Prevention Services Group
Perris, CA
- $20.47 USD / hour

Metro One Loss Prevention Services Group

Performance Manager

Rocky Hill, CT, United States

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Job details

Posting language: English
Posted: Jan 18, 2023

Original job description

Performance Manager

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Location 1960 Silas Deane Hwy, Rocky Hill, CT, 06067, United States
Job Category Salary
Employee Type Exempt
Manage Others No

Description

We are a rapidly growing company currently hiring a Performance Manager with 2-3 years minimum experience. The Performance Manager must be able to handle a fast paced, high volume of applicants and hire top talent. We have a state of the art infrastructure and we're looking for a strong Recruiter to fulfill our hiring needs. We are a national company with 27 talent centers throughout the country.Performance Manager Summary:The Performance Manager will ensure all scheduled shifts are filled with qualified, loss prevention officers. This position will interface with Senior Management, Recruiter(s), Scheduling Staff. The Performance Manager will also ensure that qualified candidates are continuously sources and interviewed, creating a pipeline of qualified staff for assignment.Position Requirements:

· 2-3 years of recruitment and management experience· Requires local travel· Must be willing to participate in the Company’s pre-employment screening process and continuously meet any applicable state, county and municipal requirements.Pay & Benefits:

· Competitive compensation based on experience· Health, Dental, and Vision offered· Opportunity for growthDaily Duties:

· Manage scheduling roll call, and on call officers for assigned clients.· Ensure all security officers are trained on mobile application for time and attendance recording, using the application in the field.· Maintain standards for overtime performance through effective scheduling and supporting Recruitment Strategies.· Maintain adequate staffing levels.· Review assignment requests made by clients to ensure that recommended staff meet company and client standards prior to assignment.· Maintain attendance standards by taking corrective measures for lateness, excessive call-outs, and no call/no show occasions.· Issue written documentation to staff when warranted and maintain liaison with Human Resources.· Monitor staff performance in partnership with office team members and clients in collaboration with Human Resources. Document substandard performance.· Proactively monitor and adjust stand-by programs to accommodate holidays, weather conditions, and call-out trends.· Support Recruiter(s) in interviewing new hires when necessary, scheduling new hires appropriate to client standards, and providing schedules immediately upon officers’ completion of training. Follow-up to ensure new hires are fully integrated into the schedule in subsequent weeks.· Implement measures to reduce turnover.· Identify top talent officers for growth opportunities. Communicate change in rate records to Payroll and Human Resources.· Provide immediate response to payroll discrepancies filed by officers.· Work with Human Resources regarding potential counseling, disciplinary issues, and timely investigations.· Coordinate with Recruiters regarding field visit schedules, field recruiting, client contacts, officer coaching and retraining, and following-up on corrective measures and client requests.· Utilize Guard-Tour Application for documenting field visits.· Respond with urgency to client concerns. Document deficiencies noted during site visits and follow-up with appropriate communication, training, instructions, etc., providing client with corrective action taken.· Ensure compliance to post orders, uniform requirements, retraining and licensing requirements.

Responsibilities:· Strong oral and written communication skills· Familiarly with HR and scheduling software programs· Outgoing personality with strong organizational, leadership and customer service skills· Experience in recruiting functions and client relations· Must have at least two years of management experience· High energy, excellent focus, relentless drive, team player· Ability to multi-task and meet deadlines

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Skills

Scheduling
Documentation
Inspect staff
Payroll
Counselling
Coaching
Communication skills
Regulatory compliance
Leadership
Customer service
Recruitment
Meet deadlines

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