ROUTE SERVICE SUPERVISOR

A route supervisor will be responsible for the management of linen routes and regular day to day managerial duties that include but not limited to:

• Making sure routes are covered by RSR's daily.
• Manage routes daily billing and product flow.
• * Route settlements
• *On demand history/request

3.Visiting customers on regular basis to ensure relationships

• *Obtaining manager surveys
• *Perform inventory and quality checks
• *Complete daily cash in and debriefing with RSR's
• *Daily checklist
• *RSR performance checklist
• *Driving evaluations
• Manage A/R's in timely manner to keep customers up to date with their billing.
• Work with customers to fix any issues that have come up with merchandise and/or service from RSR's.
• Teach and train RSR's on how to manage routes per company standards.
• Making sure customer renewals are done in a timely manner to ensure the longevity of our company.
• Ensuring the cleanliness of the RSR's and fleet of trucks.
• Responsible for making sure the weekend duties are covered by RSR's and checking the emails for the call in from our customers and reporting them to RSR's for delivery.
• Responsible for keeping track of KPI reports for the routes that you are responsible for managing.