Senior Logistics Coordinator

Metro Group Inc., a dynamic and growing metal recycling and transloading company, is looking for a highly organized, proactive, and dependable Executive Assistant / Lead Logistics Coordinator to join our team.

In this dual-role position, you'll serve as the Executive Assistant to the Vice President of Sales while taking a lead role in coordinating daily transportation, shipping, receiving, and international CIF shipments. You'll work closely with company leadership, sales, operations, customers, freight forwarders, and transportation providers to ensure efficient communication, accurate documentation, and smooth day-to-day operations.

The ideal candidate is a resourceful problem-solver who thrives in a fast-paced environment, takes initiative, manages competing priorities, and is committed to delivering WOW customer service.

Why Choose Metro Group

• Innovative Leadership: Join a team that values continuous improvement, accountability, and delivering WOW customer service.
• Collaborative Environment: Work directly with executive leadership and multiple departments, playing an important role in daily business operations.
• Opportunities to Lead: Take ownership of logistics coordination, help develop efficient processes, and support team development and operational improvements.
• Make an Impact: Contribute to improvements that support customer satisfaction, transportation efficiency, and overall company performance.

What You Will Do

• Provide Executive Support: Serve as the Executive Assistant to the Vice President of Sales, managing scheduling, coordinating meetings, preparing reports, organizing information, and assisting with daily administrative and operational priorities.
• Lead Logistics Coordination: Coordinate daily inbound and outbound transportation activities, ensuring shipments are scheduled, monitored, and communicated effectively between customers, carriers, sales, and operations.
• Manage CIF Shipments: Coordinate international Cost, Insurance, and Freight (CIF) shipments, including sales contracts, proforma invoices, ocean freight bookings, container arrangements, shipping instructions, and required export documentation. Communicate with customers, freight forwarders, steamship lines, and transportation providers to ensure shipment requirements and deadlines are met.
• Oversee Export Documentation: Prepare and distribute shipping documents, commercial invoices, packing lists, Bills of Lading, and shipment photos and videos. Review shipping documents for accuracy and coordinate corrections when necessary.
• Monitor International Shipments and Payments: Track booking confirmations, vessel schedules, shipping cutoffs, and documentation deadlines. Coordinate with customers regarding deposits, payment confirmations, and outstanding balances to help prevent shipment delays.
• Manage Transportation Schedules: Coordinate shipping and receiving schedules with warehouse and yard operations, adjusting transportation arrangements as needed to accommodate operational priorities and customer requirements.
• Monitor Freight Costs and Performance: Track transportation expenses, monitor carrier rates and performance, identify cost increases, and provide freight reporting and updates to management.
• Support Sales Operations: Work closely with the Vice President of Sales and sales team to coordinate customer shipments, track orders, communicate shipment updates, and help ensure contractual and customer requirements are met.
• Maintain Accurate Documentation: Prepare, review, and organize purchase orders, sales contracts, material receivers, loading authorizations, shipping documents, freight records, and other operational paperwork.
• Maintain Reports and Spreadsheets: Create, update, and manage reports, freight trackers, schedules, and shared documents using Microsoft Excel, Google Sheets, Google Docs, and other business applications.
• Support Financial Processes: Assist with accounts payable, freight invoice verification, financial reconciliation, payment documentation, and resolving billing discrepancies.
• Deliver WOW Customer Service: Maintain professional relationships with customers, carriers, vendors, and internal departments while providing timely communication and resolving transportation-related concerns.
• Improve Processes and Efficiency: Identify opportunities to streamline workflows, improve freight tracking, strengthen communication, reduce unnecessary expenses, and improve overall operational accuracy.
• Provide Team Leadership and Training: Serve as a resource for logistics and administrative team members, assist with employee training, share process knowledge, and promote consistency in daily procedures.
• Support Cross-Department Operations: Collaborate with sales, purchasing, accounting, warehouse, shipping, and receiving departments to address operational challenges and keep business activities running smoothly.
• Handle Confidential Information: Maintain professionalism and discretion when working with sensitive company information, financial records, customer accounts, and executive communications.
• Support Additional Business Needs: Assist with special projects, reporting, and other responsibilities as assigned by the Vice President of Sales or company leadership.

Minimum Qualifications

• Previous experience in executive assistance, logistics coordination, transportation, office administration, or a related field.
• Proficiency in Microsoft Office applications, particularly Excel and Outlook, as well as Google Workspace applications, including Google Docs and Google Sheets.
• Strong spreadsheet skills, including creating and maintaining formulas, organizing data, tracking expenses, preparing reports, and managing shared spreadsheets.
• Experience creating, formatting, and maintaining professional documents and collaborating through shared files.
• Strong organizational, administrative, and time-management skills with exceptional attention to detail.
• Excellent written and verbal communication skills, including the ability to communicate professionally with executives, customers, vendors, and coworkers.
• Ability to independently manage multiple priorities, meet deadlines, and adapt quickly to changing operational demands.
• Strong analytical and problem-solving skills with experience maintaining accurate records and reports.
• Understanding of freight transportation, shipping and receiving processes, and transportation documentation.
• Familiarity with international shipping, CIF shipments, ocean freight bookings, and export documentation preferred.
• Ability to handle confidential and sensitive information with professionalism and discretion.
• Demonstrated initiative, leadership abilities, and a commitment to continuous improvement.
• Ability to work independently while maintaining effective communication and collaboration across departments.
• Experience in metal recycling, industrial operations, or domestic and international transportation preferred.
• Experience with freight cost analysis, financial reconciliation, and process improvement is a plus.

Work Schedule

Full-time, office-based position in a fast-paced industrial environment.

Monday through Friday, day shift, with flexibility as needed to support executive scheduling and operational requirements.

Benefits That Go the Extra Mile

• PTO accrual from day one.
• Medical, dental, and vision coverage.
• Supplemental Accident, Critical Illness, and Short-Term Disability coverage.
• Voluntary life insurance.
• Medical savings plan options.
• Seven paid holidays.
• 401(k) eligibility after one year of service, with company match.
• Optional bonus and safety incentive opportunities.
• Employee referral bonus program.
• Company events and employee recognition programs.

Ready to Join Our Team

Bring your leadership abilities, organizational expertise, technical skills, logistics knowledge, and commitment to exceptional customer service to Metro Group Inc.

If you enjoy supporting executive leadership, coordinating domestic and international shipments, managing detailed reports and spreadsheets, improving processes, and making a meaningful impact across multiple departments, we want to hear from you!

Apply today and help keep Metro Group moving forward safely, efficiently, and successfully!