Logistics Coordinator & Lead Cashier

Metro Group Inc., a growing metal recycling and transloading company, is seeking a detail-oriented Logistics Coordinator / Lead Cashier. This role coordinates shipping and receiving, transportation schedules, and documentation while providing dependable backup coverage for the front office cashier. Strong communication, accurate cash handling, and a commitment to WOW customer service are essential.

Why Choose Metro Group

• Innovative Leadership: Join a team that values continuous improvement, teamwork, and delivering WOW customer service.
• Collaborative Environment: Work alongside our sales, ferrous, non-ferrous, and operations teams to support efficient transportation and logistics.
• Opportunities to Grow: Be part of a growing company where your ideas, problem-solving skills, and contributions make a difference.

What You Will Do

• Coordinate Shipments: Schedule and monitor inbound and outbound shipments from pickup through delivery, working with trucking companies, customers, and internal departments to ensure timely service.
• Manage Daily Schedules: Monitor shipping and receiving schedules, coordinate dock appointments, and adjust transportation arrangements to meet operational needs.
• Prepare Documentation: Create and maintain accurate sales orders, purchase orders, loading authorizations, shipping instructions, and other transportation-related documents.
• Deliver WOW Customer Service: Communicate professionally with customers, carriers, and coworkers, providing updates, resolving issues, and ensuring a positive experience.
• Monitor Shipment Accuracy: Review shipping and receiving paperwork, verify weights and quantities, and document discrepancies with supporting information and photos when necessary.
• Support Financial Processes: Assist with invoicing, accounts payable and receivable, freight billing, payment processing, and maintaining accurate financial records.
• Provide Cashier Coverage: Serve as the designated secondary support for the front office cashier, providing coverage during breaks, absences, and busy periods while assisting customers professionally.
• Process Payments Accurately: Receive, count, verify, and record cash and check payments; issue receipts and ensure each transaction is documented correctly.
• Balance and Secure Funds: Reconcile cash drawers and payment records, verify daily totals, promptly report discrepancies, and follow company cash-control and security procedures.
• Coordinate Special Arrangements: Identify shipment requirements, communicate special handling needs, and assist in resolving scheduling or transportation challenges.
• Improve Processes: Identify opportunities to streamline logistics procedures, improve accuracy, and increase efficiency across departments.
• Support Team Operations: Assist with additional administrative and operational responsibilities as assigned.

Minimum Qualifications

• Intermediate to advanced proficiency in Microsoft Excel and Outlook.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Strong cash-handling skills, including accurate money counting, payment verification, and cash drawer reconciliation.
• Trustworthiness and discretion when handling company funds, customer payments, and financial information.
• Excellent written and verbal communication skills.
• Ability to prioritize multiple tasks, meet deadlines, and adapt to changing schedules in a fast-paced environment.
• Strong problem-solving skills and a customer-service-focused attitude.
• Ability to work independently while collaborating effectively with multiple departments.
• Previous experience in trucking, transportation, logistics, or the recycling industry is preferred but not required.

Work Schedule

Office-based position in an active industrial environment. Monday through Friday.

Specific work hours to be confirmed.

Benefits That Go the Extra Mile

• PTO accrual from day one.
• Medical, dental, and vision coverage.
• Supplemental Accident, Critical Illness, and Short-Term Disability coverage.
• Voluntary life insurance.
• Medical savings plan options.
• Seven paid holidays.
• 401(k) eligibility after one year of service, with company match.
• Optional bonus and safety incentive opportunities.
• Employee referral bonus program.
• Company events and employee recognition programs.

Ready to Join Our Team

Bring your organizational skills, cash-handling accuracy, attention to detail, and commitment to exceptional customer service to Metro Group Inc. Apply today and become part of a team that keeps our transportation, front office, and recycling operations moving safely, efficiently, and successfully!