Jobs in the United States

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Added 1 min ago
Physician (Primary Care - Lead Medical Officer)
Veterans Affairs, Veterans Health Administration
Campbell County, TN
Added 1 min ago
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Assistant Manager
Leslies PoolMart
MOUNT JULIET, TN
- $15 to $17 USD / hour
As the Assistant Manager (AM), you will support the performance of a Leslie's store to ensure that it meets or exceeds customer service standards, sales plans, profitability, operating…
Added 1 min ago
Mental Health Technician
HCA Healthcare
Columbia, TN
· Maintains high level of interpersonal relationships with program staff
Added 1 min ago
Financial Center Manager - TN South Region
Fifth Third Bank, N.A.
Brentwood, TN
GENERAL FUNCTION:The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service,…
Added 1 min ago
Transportation Assistant
Veterans Affairs, Veterans Health Administration
Murfreesboro, TN
Added 1 min ago
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Deputy Project Quality Manager-Kiewit Nuclear Solutions-ID
Kiewit
Oak Ridge, TN · Knoxville, TN
- $134,000 to $140,000 USD / year
Located at the project location, the Project Quality Manager (PQM) is responsible for the development, implementation, and management of a contract-specific Project Quality Plan (PQP) and…
Added 1 min ago
Social Worker PTSD Specialist
Veterans Affairs, Veterans Health Administration
Knoxville, TN
Added 1 min ago
Registered Nurse-Outpatient (PACT)
Veterans Affairs, Veterans Health Administration
Memphis, TN
Added 1 min ago
Aviation Safety Assistant (Office Automation)
Federal Aviation Administration
Memphis, TN
…semi-technical, clerical related support to the supervisor, or manager, Aviation Safety Inspectors (ASIs), and Administrative Officer. Utilizes tools relevant to the Safety Assurance System…
Added 1 min ago
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Sourcing Manager 4-Optical Transceivers-Supply Chain Operations
Oracle
Nashville, TN
- $102,300 to $209,500 USD / year
Growth opportunities include Sourcing Manager owner for Sourcing Categories/Suppliers and Project Management leadership opportunities.
Added 1 min ago
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Public Service - Higher Education Management Consulting Senior Manager – Transformation Lead
Accenture
Nashville, TN
- $132,500 to $338,300 USD / year
…seeking individuals that have demonstrated this through overall program delivery or deep experience in specific functional domains such as Finance, HR, payroll, procurement, or research…
Added 1 min ago
Pharmacy Technician Home Delivery Call Center
Intermountain Health
Nashville, TN
Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.
Added 1 min ago
Product Manager
HCA Healthcare
Nashville, TN
…integrity. We care like family! Jump-start your career as a Product Manager today with HCA…
Added 1 min ago
Mental Health Technician
HCA Healthcare
Nashville, TN
· Maintains high level of interpersonal relationships with program staff
Added 1 min ago
Mental Health Technician
HCA Healthcare
Nashville, TN
· Maintains high level of interpersonal relationships with program staff
Added 2 mins ago
Retail Assistant Manager (Assistant Brand Experience Leader)-CIELO VISTA MALL II
Bath & Body Works
El Paso, TX
401k with company match and Associate Stock Purchase program with discount.
Added 6 mins ago
Equipment Rental Specialist
Sunbelt Rentals, Inc.
New Boston, OH
Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales…
Added 6 mins ago
Equipment Rental Specialist
Sunbelt Rentals, Inc.
West Seneca, NY
Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales…
Added 6 mins ago
Equipment Rental Specialist
Sunbelt Rentals, Inc.
Lorton, VA
Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales…
Added 6 mins ago
Equipment Rental Specialist
Sunbelt Rentals, Inc.
Stratford, CT
Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales…
Added 12 mins ago
NH
Fundraising & Membership Manager
Noble Hearts HR Consulting
Becket, MA
- $70,000 to $80,000 USD / year
…Massachusetts, to find its next Senior Membership & Individual Support…
Added 14 mins ago
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Part Sales Manager – Full Time
AutoZone
Wayne, NJ
- Full-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
Added 15 mins ago
Manager, Sales & Delivery - Gold Coast Showroom
Rivian
Chicago, IL
Rivian is seeking a dynamic and results-oriented Sales and Delivery Manager to help us scale with purpose and precision. As a leader in our field organization, you will drive performance,…
Added 15 mins ago
Manager, Retail & Delivery - Appleton Service Center
Rivian
Appleton, WI · Menomonee Falls, WI
Rivian is seeking a dynamic and results-oriented Retail and Delivery Manager to help us scale with purpose and precision. As a leader in our field organization, you will drive performance,…
Added 15 mins ago
Retail - Associate
SSA Group
Jacksonville, FL
Reports to: Retail Supervisor(s), Assistant Retail Operations Manager, and Retail Operations Manager

Metrie

Sales Support (Inside Sales) Manager

Acworth, GA, GA, United States

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Job details

Experience: 3 to 5 years of progressive experience in sales, customer service, or sales support, including leadership or supervisory experience required.
Posting language: English
Posted: Nov 6, 2026

Original job description

Who We Are Metrie is North America’s largest manufacturer and distributor of interior millwork producing and selling interior finishings. For 100 years, we've transformed houses into homes with outstanding products featured on HGTV and in top magazines such as Style At Home and House & House. As a family-owned business since 1926, we pride ourselves on excellence, customer experience, and nurturing a strong community. Join us for the next 100!

What You’ll Do As our Sales Support Manager, you will lead the regional Sales Support (Inside Sales) team, ensuring excellence in customer service, order processing, and sales support operations. You will be responsible for overseeing day-to-day team performance, resolving escalated customer issues, maintaining process compliance, and driving continuous improvement initiatives that enhance operational efficiency and customer satisfaction. Working closely with Sales, Operations, and Finance teams, you will play a critical role in strengthening the order-to-delivery process while ensuring customers receive responsive, accurate, and high-quality service. You'll leverage technology, business insights, and performance metrics to support regional growth and operational success.

Location: Based in Acworth, GA. In-branch presence required 5 days a week. Core hours are 8:00am-5:00pm.

Reporting Relationship: You will report to the Sales Operations Manager for the region.

At a High Level, You Will:

Lead the regional Sales Support team with accountability for service delivery, order processing, customer support, and day-to-day operational performance.
Manage call desk and order management technologies, including CRM platform, phone systems, and workflow tools to optimize team efficiency and process compliance.
Drive measurable improvements in customer service outcomes, including order accuracy, turnaround times, and first-contact resolution.
Resolve escalated customer issues while maintaining service standards and supporting a positive team environment.
Establish team routines and reinforce process discipline to ensure seamless collaboration between Customer Account Reps, Order Administrators, and the Outside Sales teams.
Collaborate cross-functionally with Sales, Operations, and Finance to identify root causes of service challenges and strengthen the order-to-delivery process.
Analyze performance trends and leverage data and technology to drive operational efficiency and continuous improvement.
Support team development through coaching, feedback, performance management, and ongoing learning opportunities.

Who You Are

We'd love to hear from you if you have:

A degree in Business, Sales, Marketing, or a related field, or an equivalent combination of education and experience.
3 to 5 years of progressive experience in sales, customer service, or sales support, including leadership or supervisory experience required.
Proven experience leading high-performing teams focused on service excellence, operational accuracy, and customer satisfaction.
Strong coaching, communication, and performance management skills.
Exceptional organizational, prioritization, and workflow management capabilities in fast-paced environments.
Customer-first mindset with strong problem-solving and relationship-building skills.
Experience collaborating across multiple departments to drive results and improve processes.
Proven ability to lead teams through change with clarity, empathy, and accountability
Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, Teams) and experience working with SAP ERP or similar enterprise systems.
Passion for continuous improvement, learning, and driving positive change.
Commitment to living Metrie's values and alignment with our cultural pillars of ownership, learning and OneTeam.

It would be an added bonus if you have:

Experience within the molding, millwork, door, building materials, manufacturing, or distribution industries.
Experience using CRM platforms such as Salesforce, HubSpot, or similar sales support technologies.
Knowledge of industry trends and competitive market dynamics.

What You’ll enjoy

Working for a well-established leader in the millwork industry.
Competitive base pay and annual profit-sharing program.
Comprehensive benefits package including health, dental, and vision coverage that starts first of the month following hire date.
Retirement savings plan with company match.
Opportunities for professional growth and leadership development.
A collaborative and inclusive culture where your contributions matter.

How to Apply? Come work with us! Send us your resume by clicking "Apply Now". We look forward to reviewing your application!

Working in-branch, together, is the default workplace environment for Metrie to be an exceptional place to work. Being together in-person enables deeper communication, spontaneous problem-solving, direct mentoring, and continuous learning. All Metrie employees work in-branch 5 days a week. Some salaried roles offer 1 day a week of workplace flexibility with approval by their manager.

Metrie embraces diversity and is committed to creating an inclusive environment where all team members and customers belong. We are an equal opportunity employer and welcome all qualified applicants. If you require accommodation at any time throughout the recruitment process, please contact our People team at hr@metrie.com.

Metrie conducts pre-employment screening including but not limited to background checks and drug testing for all final candidates. All applications will be independently reviewed. We are an E-Verify employer.

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